Privacy policy
1. GENERAL TERMS AND CONDITIONS
1.1 INTRODUCTION
We recommend that you carefully read the Terms and Conditions that govern all elements of the Service before you accept them. In case you do not wish to accept the Terms and Conditions, do not open an Account with the Company and discontinue use of any account that you have already opened. Any further use of the Service shall constitute your unconditional acceptance of all the Terms and Conditions.
The Terms and Conditions are governed by the laws of Cyprus.
1.2 PARTIES
The information provided on the Service is provided by the operator 1xslot.com it is owned and operated by Orakum NV as Holder of the License (the license of Curacao No. 8048/JAZ). Zavbin LTD (registration number'VE 4000081) and MARIKIT HOLDINGS LTD (I 351206) provide processing services on the web site as Billing Agents, and with a registered office located in Annis Marias 9, Mavrikios Court, Office / Flat 15, 3071 Limassol, Cyprus. All rights reserved and protected by law. All the paragraphs of the Terms and Conditions that contain the words “we”, “our”, “us” or the word “Company” refer to the Company, that the customer enters into an agreement in accordance with paragraph 1.1 of the Terms and Conditions.
1.3 CHANGE OF TERMS
- The Company has the right to modify or change any product offered on the Service. In addition, to ensure the continuous operation of the Service, the Company reserves the right to make changes at any time without prior notice to the customers.
- The Company has the right to restrict customers ' access to some sections of the Service for the purpose of maintaining the normal operation of the Service or to alter any product that is offered through the same.
- The Company also reserves the right to update these Terms and Conditions. The new edition of the Terms and Conditions shall enter into force and will be used immediately from the moment of its posting on the Service. The Company is not obliged to notify customers on any changes minor or insubstantial that it can be done, therefore, we recommend that customers review the Terms on a regular basis.
1.4 LEGAL REQUIREMENTS
- When you open an Account with the Company, you acknowledge that:
- You understand and accept the risk of losing and winning money, use of the Service.
- You have reached the age of majority in your jurisdiction.
- The games of chance are not prohibited in the territory of the country in which you are located
- you are legally capable of entering into binding contracts in accordance with the law
- Your participation in games of chance has not been limited and the Company has not closed their accounts in accordance with the Terms and Conditions
- Any bet you make will be deemed to be confirmation that you accept the Terms and Conditions.
- Access to the Service or the use of any of the products offered via the Service may not be legal for persons located in certain countries and are not allowed in sanctioned countries such as united States, Netherlands, France, the west Indies, the Netherlands, Iran, Curaçao, etc, The fact that our Service will be available in a country or shown in the official language of any of these countries can not be considered as the legality of the use of the Service and of the deposit of funds in an account or the withdrawal of the same. The availability of our services does not constitute an offer, solicitation or invitation by us for the use of games of chance in any jurisdiction in which such activities are prohibited by the law.
- It is your responsibility to determine the law that applies to gambling in your location. When you open an account and use the service, you represent and warrant that your actions comply with the law, the statutes and the policies that govern gambling in your location.
- You are responsible for any violation of these Terms and Conditions. In case of violation of the Terms and Conditions, the Company reserves the right to refuse payment of any winnings, hold deposits, to cancel any bid or refuse to accept any bet without providing a reason. The Company will not be responsible for the length of a research that allows you to discover violations of the Terms and Conditions on behalf of a client.
2. OPENING AN ACCOUNT
- <p>1xslot.com es operado por Orakum NV (número de registro 141651, registrada en Abraham Mendez Chumaceiro Boulevard 03, Curazao) como titular de una licencia (licencia de Curazao número 8048/JAZ). Zavbin LTD (número de registro HE 400081) con domicilio social en Annis Marias 9, Mavrikios Court, Office / Flat 15, 3071 Limassol, Chipre y Maira LTD (número de registro ΗΕ 448572) con domicilio social en Vizantiou 39 flat 31,2064, Strovolos, Nicosia, Chipre proporcionan servicios de procesamiento en el sitio web como agentes de facturación. Todos los derechos reservados y protegidos por la ley.</p> <p>Orakum NV tiene una solicitud, OGL/2024/586/0786, para una licencia de juego en trámite ante la Junta de Control de Juegos de Curazao. Hasta que ese proceso concluya, en base a un acuerdo transitorio, la empresa tiene permitido continuar sus operaciones bajo este Certificado de Operación temporal emitido por la Junta de Control de Juegos de Curazao para continuar con sus operaciones. Este Certificado de Operación está sujeto a la Ordenanza Nacional sobre Juegos de Peligro en Alta Mar (Landsverordening buitengaatse hazardspelen, PB 1993, no. 63) (NOOGH).</p>
- To access the Service, it is necessary to open an account. To do this, provide your email address and choose a password that will be used to log on to the Service in the future. It is also recommended that you provide your personal information, including your full name, date of birth, and phone number. However, the management team of the Service reserves the right to refuse the provision of services to any user without giving any explanation.
- You must provide your real name during the registration. To verify the information he provides, the Company has the right to ask for proof of identity at any time, including, but not limited to copies of a valid passport, an identity document, card payments, etc If you do not provide or do not provide the necessary information, the Company has the right to freeze your account until the requirements are met, or close it if you are not submitting documents.
- You confirm that you have provided personal data accurate, true and complete during registration on the Service and, in case of any changes in such information, will promptly update your account data. Not to do so, it is possible to apply various restrictions to the account, the account is to freeze or hang, and the lifting of all transactions (bonuses, winnings).
- You may only open one account per mailing address, or IP, computer, or other device. Any other account that you open with the Service shall be deemed a Duplicate Account.
- If you want to open a duplicate account due to the loss of access to the original account, or for any other valid reason, you must inform the Company of the circumstances and receive permission from the Company to do so before you create the duplicate account. In all other cases, the Company is entitled to close all the duplicate accounts immediately and:
- invalidate all transactions made from the duplicate account
- Require the return of all of the gains, bonds, and funds obtained from the use of a duplicate account. These are to be returned at our first request.
- Ignore requests for reimbursement of lost funds and deposits of duplicate accounts.
- If you have any question or encounter any problem during registration, you may contact the support Service support@1xslot.com.
3. DEPOSITS AND WITHDRAWALS
- All withdrawal requests are processed 24 hours a day, 7 days a week.
The processing of the request can take up to seven (7) working days according to the chosen method of payment.
Please note that any withdrawals may experience a slight delay due to the process of identity verification. In the event that a withdrawal is made for the first time, a retreat for large-value or make changes in the payment options, we can take additional security measures to ensure that you are the rightful recipient of the funds. - The Security Service has the right to:
- reject any withdrawals if the amount of the deposit or withdrawal does not coincide with the bets made. The amounts of withdrawals permitted to be calculated on the basis of the total amount of wagers made after a deposit (you must be at least three times the total amount of all deposits made). It will not take into account the bets of great volume to have minimal impact on your balance, which includes, among others, the bets placed at opposite results on games such as roulette, baccarat, craps, etc
- refuse any withdrawal if it makes a misuse of the betting account. In this case, your account must be verified before you can make withdrawals.
- The Security Service does not recommend that you:
- transfer funds from one payment system to another
- to deposit or withdraw funds without placing bets
- transfer funds from one account to another
- make a deposit using e-wallets belonging to other people: the Company reserves the right to return money to the wallets of the owners of the accounts original without prior notice.
- You can only withdraw funds using the same payment details you used to deposit funds in your account. If you use different methods to make a deposit, withdrawals must be in proportion to the deposits made with any method in particular.
- The Company does not assume any responsibility for the lack of availability of some method of withdrawal. In addition, the Company reserves the right to reject withdrawals via certain payment systems and to offer a method of alternative retirement as a substitute.
- To ensure that your deposit is successful, you must comply with the terms and conditions and follow the instructions. The Company reserves the right not to provide compensation for any amount of deposit that is not credited due to an error on the part of the client. The deposits may be lost in the following cases:
- The amount of the transfer differs from the amount specified in the application;
- The deposit is done using payment data old;
- There are two or more tanks using the same payment details;
- The funds are sent to a bank other than the one specified in the request.
- If you make a payment P2P, the amount can change a time that has created the application. The amount is set by the merchant processing the transaction. Any change in the amount shown on the next stage. If you transfer the initial amount, you run the risk of losing your deposit.
- If you make your deposit in accordance with the instructions, but your deposit is not credited to you, please contact the customer Care team within 24 hours of the time that made the request. If you have passed 7 days or more from the reservoir failed, the customer Care team will not be able to find your funds.
In such cases, the Company reserves the right not to provide compensation for the amount of the deposit. - When you perform transactions with criptomonedas, will be charged the following fees if the account of the customer is in fiat currency:
- 2% for deposits
- 4% withdrawals
For example, you will be charged fees if a customer's account is in EUR (euro) and make a deposit at the criptomoneda TRX (TRON).
Customers with wallets criptomonedas make deposits and withdrawals using criptomonedas not be charged fees.
- If you commit fraud with respect to the Company, such as, for example:
- abusing bonus offers and other promotions
- Use external factors to unfair and/or media influence (commonly known as cheating)
- Take unfair advantage (exploit bugs, defects or errors of the software)
- Opening duplicate accounts (multiple accounts)
- using gaming software or automated analytical systems
- To participate in the fraudulent use chargebacks and rakebacks
- To use credit or debit cards stolen, copied, or authorized as a source of funds
- And conspired with others to gain an unfair advantage through the use of bonus offers and other promotions offered by us
- Try to register for an account using false or incorrect information.
- any real action or attempted action by you that we may deem reasonably illegal in any applicable jurisdiction, made by you intentionally or with intent to deceive and/or circumvent the restrictions prescribed by the law, regardless of whether such action or attempted action really cause any loss or damage,
the Company reserves the right to stop such fraudulent actions by canceling bets, closing your account with a refund; and reporting to law enforcement authorities as relevant on the fraudulent actions.
- In the cases referred to in paragraph 7, the refund of the balances of the accounts of the customers will be made once the investigation is concluded. The balance shall be calculated by excluding the unfair benefits generated.
- The Company reserves the right not to compensate you for any service charges imposed by payment systems to deposit and/or withdraw funds from the account.
4. REFUND POLICY
- You are responsible for determining whether your accessing and/or use of the Service complies with the laws applicable in your jurisdiction and you warrant to us that gambling is legal in the territory in which it resides. When you open an account and/or to use our Service, you must ensure that its actions are legal in the territory in which it resides. You also warrant and agree that you have received legal advice before registering in our Service. If we become aware that reside in a country where the use of the Service is deemed illegal, we will have the right to close your account and refund any remaining balance in your account at the time of its closure (after the deduction of any winnings credited since you made your deposit most recent).
- In the case of
- duplicate record (including the record with a new name), the presentation of documents of another person, invalid or forged (including those that have been edited using any kind of software or graphic editor)
- Multiple violations of the terms and conditions of the company
- doubts about his identity or the information that has been provided (i.e., address, details of the credit/debit card, other data)
- any type of fraud committed by you or by another person acting in his interest or in collusion with you, including, among others:
- refund or fraud rake
- Your use of a bank card is stolen or not verified as a source of funds
- any action you carried out or attempted to carry out that could be reasonably considered illegal in any applicable jurisdiction, that may have been committed deliberately or with the intent to deceive and/or bypass the restrictions set by the law, regardless of whether this action or attempt to ultimately cause loss or damage to your account
- You have information on the outcome of an event in the time of placing a bet on this event.
- Bets made by a group of customers acting in concert (as a union), in collusion with others to gain an unfair advantage through schemes of bonus or any other promotion offered by us.
- suspicions that you have used software or special hardware that facilitates the automated wagering, including, among others, the use of malfunctions, failures or bugs in our software in connection with the Services that we offer; your use of programs, devices, or systems analytical fraudulent, including, among others, the software that allows you to place bets without human intervention (for example, bots), etc.
- The use of any unfair for information or to circumvent the restrictions imposed by the Company.
The address of the Company have the right to request, at its discretion, any document that proves your identity or other information you have provided (for example, passport details, home address), as well as to cancel any payment until you have verified all of these details.
The address of the Company reserves the right to make a video call as part of the identity verification process or request that you send the documents by postal mail. The verification may take up to 72 hours from the time we receive the above mentioned documents. The result of the video call can be provided within 5 working days after you make the video call. If it is shown that the data supplied is not valid, the Company has the right to take all reasonable steps, including, among others, the suspension of all transactions during the investigation and to proceed to the full verification of your account once you have applied all the necessary documents for the procedure of verification.
- Once the study is completed, the Company may take any decision it deems fair and reasonable:
- block (close) your account (including any duplicate account), which may involve:
- cancelling all bonuses, free spins and winnings received using this duplicate account, so that they will no longer be available to you
- At our sole discretion, we will cancel all winnings and refund the balance of your account at the beginning of the investigation (unless the profits canceled) obtained from your main account and duplicate. We also have a right to repay any amount you owe us in connection with this duplicate account, directly from any of your accounts (including any other duplicate account).
- At our sole discretion (in exceptional cases), to allow the continued use of the main account and recognize it as valid, while all the actions made by you from the duplicate account will be void, the(s) account(s) duplicate(s) will be blocked and/or cancelled by decision of the Company (the decision is made for each particular case individually, depending on the extent of the violation).
- block (close) your account (including any duplicate account), which may involve:
- You will be responsible for the violation of the paragraphs mentioned above. In case of violation of these Rules, the Service reserves the right to refuse to pay any winnings or to refund stakes. The Company will not be responsible in relation to the time that it is aware that you are within any of the categories listed above. This means that the Company will be entitled to take the above measures at any time once you have the knowledge that you are a person who may be designated as such.
- For all inquiries related to refund requests, you should contact the Customer Service team to support@1xslot.com within the first twenty-four (24) hours after the completion of the transaction in question.
Each query will be handled in a timely manner within the (24) to (72) hours after the submission of the query, according to the department involved, and will provide a response after that time.
You acknowledge and agree that each query will be reviewed case-by-case basis and that it is ready to provide any additional information requested by the official Customer Service if this is reasonably necessary for you to provide a response. In some cases, it may take more time to provide a response, in which case you will be notified.
The compliance of an application for a refund depends on the payment method particularly used to perform the transaction in question.
Refunds will be made using the same method of payment that was used to perform the transaction in question.
Subject to the Terms and Conditions, the Company reserves the right to refuse any such request at its sole discretion.
5. VERIFICATION OF YOUR IDENTITY
5.1 GENERAL TERMS
- You are responsible for maintaining the confidentiality of your password and account number received at registration and acknowledge and agree that any activity on the account is done by you only. If any third party using your account, you will be solely responsible for the access to the same. If your user name or password have come into the hands of a third party, you will need to change your account password and your e-mail for safer alternatives. It's strongly recommended not to disclose any account information (codes cash withdrawal or codes for changing your phone number, etc) to any third party.
- A registered customer may not re-register as a new customer (with a new name, with a new email address, etc). In the event that it is proved that there has been a new record (including the record with a new name) or that have been used documents that belong to another person, or that are not valid or are false (including the altered documents by using an image processing software), the Company reserves the right to cancel any wager made from that account.
- If the Security Service have any doubt about your identity or the accuracy of the personal data provided (address, credit or debit card or other data), you have the right to request any document to verify their identity and location, and/or make a video of verification of identity.
- If he refuses to undergo the procedure of verification of identity, the Company has the right to void any bet placed by you and your account may be suspended during the period of investigation (up to 2 months).
- The Company has the right to cancel any payment until you have verified all the details. The check may take up to 72 hours from the receipt of the documents, and they must meet all the requirements.
- If it is demonstrated that the submitted data are incorrect, the Company has the right to cancel any bet and to suspend all transactions for an indefinite period of time, proceed to the verification of the account and request any document necessary for account verification.
5.2 VERIFICATION PROCEDURE
- Identity verification is a process to confirm that all personal data submitted by a player during the registration of the account are correct.
- Note that the verification of identity is not a mandatory condition to play at the Service. However, we reserve the right to initiate the verification of the identity of a player in our sole discretion at any time. The security department may also request additional verification and may require any document to review or make a video if the client violates the terms of use of the Service.
- If a process is required for further verification, we will inform you about it via live chat or with a notification from the Service.
- The procedure of identifying common may consist of several steps, such as the confirmation of the email address, and phone number, identity verification, etc
To avoid any problems that may arise during this procedure, read about each stage of the process of identity verification.
5.3 VERIFICATION OF THE EMAIL ADDRESS, AND PHONE NUMBER
- Go to My account and link your e-mail address and phone number current with your account.
- To verify your e-mail address, complete the following steps: send an email to your current email address that you specified in My account; when you receive an e-mail Service, open it and click “Confirm email” or follow the link. The link is valid for 24 (twenty four) hours. If you run out of time, you will need to begin the confirmation process again. You should receive the confirmation email within 10 (ten) minutes. Otherwise, check your spam folder or click here to resend the email. If you do not receive an email, please contact our customer Care team and remember to specify the reason for which you communicated with them.
- To verify your phone number, follow these steps: go to section Personal Profile in My Account and enter your current phone number without the country code. The confirmation code will be sent to the number you specify. Then, enter the code you receive in the pop-up window. If you are roaming or your current residence does not correspond to the country of registration, and if your phone number does not correspond to the numbers used in your country of registration, it is possible that you may not receive the activation code. If you experience any of the problems listed above, please contact our Customer Care team and remember to specify the reason for your contact.
5.4 VERIFICATION OF IDENTITY
- To verify your identity, you must submit one of the following documents for verification:
- Double-page of your passport
- The photo page of your travel document
- Your id card
- Before sending the documents, take into account some important points:
- If you reside in Russia, Ukraine or one of the CIS countries, please check the period of validity of your document.
- The pictures of the uploaded documents must be of good quality (all brands must be visible and easy to read).
- All the corners of your passport or identity document must be visible.
- The documents submitted for verification must not have any mark of any third party.
- You should only upload your own documents.
- Please note that by completing the information in My Account, it is important to verify that the information that you enter is correct. All data should be consistent with information contained in the documents that you submit. The Company reserves the right to refuse to proceed with the identity verification process if you found errors or discrepancies.
- It is possible that you may be asked to send a photo of yourself holding a paper in her hands in front of your correspondence with the department of safety and security. Should hold the document you presented previously. Your fingers should not cover the serial number, all the data of the document must be clearly visible and its correspondence with the department of safety and security should be easy to read on the background.
- It is strongly recommended that you pay close attention to the details and follow the tips provided to you to complete the verification procedure. If you do, the process will not take you much time and will be simple.
5.5 CONFIRMATION OF ADDRESS
- To confirm your residential address temporary or permanent, you must submit one of the following documents:
- a utility bill
- a bank statement
- a document issued by the tax service
- a certificate of last known address: this document must be issued by governmental agencies of their place of permanent residence
- The document submitted must meet the following requirements:
- The document confirming your residential address, must not be more than 3 months old at the time of verification.
- Your full name and home address must be stated on the document.
- The photographs must be of the original document.
- If the documents that you sent does not meet the requirements, it will reject the check.
5.6 VERIFICATION OF A BANK CARD OR PAYMENT SYSTEM
- To confirm that you are the owner of the payment method you want to use to replenish your account and withdraw winnings, you must submit the following:
- To a bank card: a color photo of the front. The following information must be clearly readable: the first 6 and the last 4 digits of your bank card, the period of validity and the name of the holder of the card. If you have a card without a name, you must also provide a bank statement or a screenshot of the screen when you are logged in to your bank account, where their name appears in full, and the data of payment card.
- For a payment system: a screenshot of the profile of his account of the payment system that shows your full name and payment details, and a screenshot of your payment history that show deposits into your account on our Service. The requirements are the same for all payment systems that supports the Service.
5.7 PROTECTION OF PERSONAL DATA
- The check in 1xSlots is a process completely confidential. The Service does not transfer the data of the players to third parties, except in the cases mentioned by the law. This is a common practice in all of the online services, so there's nothing to worry about with respect to this procedure.
6. PRIVACY POLICY
6.1 PRIVACY
- 1xSlots is committed to protecting your personal data.
- This privacy Policy explains what information we collect when you use our services, why we collect this information and how we use it.
Please note that this privacy Policy will be agreed between you and 1xSlots (hereinafter “We”, “Us” or “Our”, if applicable). - We may make periodic changes to this privacy Policy and notify you of such changes by posting the modified terms on our platforms.
We recommend that you review this privacy Policy periodically.
6.2 CONSENT FOR THE PROCESSING OF PERSONAL DATA
RIGHTS OF THE HOLDER OF PERSONAL DATA
- The processing of your personal data in 1xSlots begins only after you have clearly expressed their consent, that constitutes and confirms its free expression, express, informed and unambiguous for the processing of your personal data (hereinafter, the “Consent”).
The consent that you grant us freely, voluntarily, and your interest is explicit, informed and conscious. - Your consent to the processing of your personal data may be granted by you or your representative in any way that allows for proof of receipt, to know:
– WRITTEN
In this event, the Consent must contain the following information:- surname, name, patronymic (if applicable), address of the holder of the personal data, number of primary identification document, date of issuance of the document and the issuing authority, or surname, name, patronymic, address of the representative of the holder of the personal data, number, date of issue and issuing authority of your primary identification document, the requirements of a power of attorney or other document confirming the authority of such representative (upon receipt of the consent of the representative of the holder of personal data)
- The postal address of 1xSlots that receives the consent of the interested party.
- the purposes of the processing of personal data
- a list of the personal data for the processing of which the consent of the holder of personal data
- the name and address of the person (legal entity) that processes personal data on behalf of 1xSlots, if the processing is delegated to such person (entity)
- a list of actions regarding personal data for which consent is given; general description of the methods of processing of personal data
- the period during which it is valid, the consent of the holder of the personal data, as well as how to remove it
- the signature of the party
– A MODE OF ACTIONS IMPLICATIVAS of the interested who manifests his will to establish a legal relationship with 1xSlots, not in the form of expression, written or oral, of his own will, but by their behavior, from which we can conclude that intention (for example, registration on services 1xSlots, execution of monetary transactions in your personal account obtained through registration on the services of 1xSlots, which is a condition for participation in bets according to the Terms and Conditions of 1xSlots, betting register through your personal account and receiving winnings through his personal account, compliance with the rules set forth by the gambling operator, etc).
- 1xSlots do not require your consent to process your personal data in the following cases:
- when the processing of personal data is necessary to achieve the objectives provided for in international treaties or laws of local jurisdictions, for the performance and fulfillment of the duties, powers, and duties conferred by law;
- when the processing of personal data is necessary for the administration of justice, the execution of a court decision or a decision of another legal body, or an official subject to execution in accordance with local laws;
- when the processing of personal data is necessary to protect the life, health or other vital interests of the holder of the personal data if it is not possible to obtain your consent;
- when the processing of personal data is necessary for the exercise of the rights and legitimate interests of 1xSlots or of third parties, or for the achievement of the purposes of socially significant, provided that this does not violate the rights and freedoms of the personal data;
- when the processing of personal data is performed for statistical analysis purposes or otherwise, subject to the anonymization mandatory of your personal data, except when personal data is processed for marketing purposes;
- when you have provided access to the personal data that are being processed to an unlimited number of people;
- when the personal data that are being processed are subject to publication or mandatory disclosure in accordance with the laws of local jurisdictions.
- The procedures to withdraw your consent to the processing of your personal data, to obtain information on the availability of your personal data in 1xSlots and to clarify, block and destroy your personal data that 1xSlots preserves order is governed by the “General Regulation of Protection of personal Data” (GDPR) and are carried out by us in its entirety.
6.3 OBJECTIVES OF THE COLLECTION OF INFORMATION
- We collect and process information that can be used for the purposes of personal identification, including, but not limited to, first name and last name, date of birth, details of credit card, home address or other address, e-mail address, phone number, or other appropriate personal information (hereinafter “Information”).
- It is possible that we ask you to provide personal information when you use our Service, register for an account or use our services.
The personal information that we collect may include information such as:- Contact information (including phone number and email address)
- Residence information (address, postal address, geographic)
- Payment information
- Transaction history
- preferences when you use the services
- Comments on the Services
This information is collected, processed and stored by us on servers, in accordance with the requirements of the legislation of its state.
- When you interact with the services, our servers stored in your activity log unique, that collects certain administrative and traffic information including:
- source IP address
- access time
- date of access
- web pages visited
- language used
- reports of software bugs
- type of browser used
This information is necessary to ensure that we provide services of the highest quality.
- We never collect personal information about you without your knowledge.
6.4 MEANS OF COLLECTING AND PROCESSING DATA
- We may automatically collect certain data as discussed above and receive personal information about you when you provide such information voluntarily through the services or other communications and interactions on our Service.
- We may also receive personal information from vendors and online service providers, and from customer lists lawfully acquired from third-party providers.
In addition, we may use the services of external suppliers to provide technical support for your online transactions and maintain your account. - You will have access to any information you provide to such vendors, service providers and e-commerce services of third-parties. We will use the Personal Information in accordance with the provisions of this Privacy Policy.
- This information will be disclosed to third parties outside the company only in accordance with this Privacy Policy and the laws of your state.
6.5 THE USE OF THE DATA
- We use the personal information you provide to us to provide our Services to you, provide customer service, to ensure the safety required, verify and control the identity, process any of your online transactions, as well as to help you participate in promotions of third parties that comply with certain terms and conditions for any other purpose related to the operation of our gaming Services.
Therefore, during the provision of our services, we may share your personal information with our partners have been carefully selected (including any other parties that have arrangements with you about the sharing of your data). - Your personal information may also be used by us to provide:
- promotional offers and information on our products and services
- promotional offers and information regarding the products and services of our partners, with the aim of expanding the range of products that we offer you and improve our customer service
- From time to time, we may request information via surveys or contests. Participation in these surveys or contests is completely voluntary and you have the option of whether or not to disclose your personal information.
Information requested may include contact information (such as name, mailing address, phone number), and geographic information (such as zip code or postal address), age. - By participating in any contest or accepting prizes) on our part, you agree to the use of your name for promotional purposes without further compensation, except where prohibited by law.
- If you have not decided unequivocally if you wish to receive promotional information from us, we may use your personal information (including your email address, and phone number) to provide you with information about our products, services and promotions, including other gaming products (including online poker, casino, betting, backgammon, etc) and products and services from third parties carefully selected by us.
6.6 DISCLOSURE OF INFORMATION
- We do not disclose your personal information to companies, organizations or individuals not associated with the company.
- We may disclose your personal information to companies, organizations or individuals not associated with us if you have given us your consent to these actions.
- We may disclose your personal information if required to do so by applicable law or if we believe in good faith that such actions are necessary to:
- comply with any matter or legal process that we apply to us, any of our websites or services, or in circumstances in which we are essentially subject to a legal obligation
- to protect our rights or property
- To protect the personal safety of users of our services or the public.
- If, in our opinion and in our sole determination, we discover that we have been deceived or attempted to deceive us or to any other user of the service in any manner, including, among others:
- manipulation of the game
- Payment fraud
If we have reason to suspect fraud of payment, including use of stolen credit cards, or any other fraudulent activity (including any chargeback or other payment or prohibited transactions, including money laundering, we reserve the right to share this information along with your identity information with other online gaming sites, banks, credit card companies, appropriate regulatory agencies and law enforcement authorities concerned.
- In order to conduct research in public on the prevention of addictions, your data may be transferred to the relevant institutions.
6.7 ACCESS
- You may choose not to receive promotional communications either:
- by choosing to opt out via your account settings available on our sites or through our services
- in response to a promotional e-mail you receive from us
- at any time by sending an e-mail or by writing to our Customer Service
- In addition, you can contact with us at any time if:
- you want to know what personal information of yours we collect, process and store, and also what sources we have obtained
- We want to confirm the accuracy of the personal information we have collected about you.
- want to update your personal information; and/or
- you have any complaint regarding our use of your personal information.
If necessary, we will update any information you have provided to us, always demonstrating the need for such changes and to verify your identity.
- For the avoidance of doubt, nothing in this Privacy Policy we will retain your Personal Information if the law of your country requires us to provide it.
6.8 COOKIES
- INFORMATION STORED ON YOUR DEVICE
When accessing our services, with your consent, we may store some information on your device. This information is referred to as “cookies”, which are small text files that contain letters and numbers for recording your preferences. The cookie is stored on your device when you use our services while visiting our Services.
We also use local shared objects or “flash cookies.” The “flash cookies” are similar to browser cookies. They allow us to remember your visits to our Services.
Neither cookies nor flash cookies can be used to access your device or use information on your device.
We only use cookies and “flash cookies” for monitoring.
We only use these methods to track your use of our services to record your preferences.
Cookies help us monitor traffic to our Service, to improve our services, provide you with access them and increase your interest in our services.
We use flash cookies and other cookies to help us show you more relevant ads and specific. - STRICTLY NECESSARY COOKIES
Strictly necessary cookies are used to enable users to navigate the Service and to use its features, such as access to secure areas of the Service, or perform financial transactions. Without these cookies, could not use our Service efficiently. - THE REGISTRATION PROCESS
These cookies store information collected during your registration and will allow us to recognize you as a customer and provide you with the services that you need. We may also use these data to better understand your interests and preferences and to constantly improve your visits to our platforms and use of our services. - OUR WEB SITE
We use cookies to collect information about visitors to our Service.
Our servers use three different types of cookies:- Session Cookies: this type of cookie is only allocated to your device during your visit of our Service. A session-based cookie helps you navigate our Service faster and, if you are a registered customer, allows us to provide you with information that is most relevant to you. This cookie automatically expires when you close your browser.
- ‘Persistent’ Cookies: this type of cookie will remain on your device for a period of time given for each cookie. Flash cookies are also persistent.
- Cookies ‘analytical’: this type of cookie allows us to recognise and count the number of visitors of our site and see how they use our services. This helps us to improve the way they operate our Services, for example, to ensure that you can log in and find what they are looking for easily.
You take a decision and you always have the option to accept or decline cookies.
Most web browsers automatically accept cookies, but, if you prefer, you can modify the settings of your browser to maintain control over their cookies.
You can use your web browser to: - delete all cookies
- block all cookies
- allow all cookies
- block third party cookies
- Delete all cookies when the browser is closed
- Open a session “private browsing”/”incognito” that allows you to browse the Internet without storing data locally
- Install add-ons and plug-ins to extend browser options
Where can I find information about managing cookies? - Information about cookies in Internet Explorer
- Information about cookies on Chrome
- Information about cookies in Firefox
- Information about cookies in Safari
- Information about cookies on Opera
- FLASH COOKIES
You can modify the settings of your Flash Player to avoid the use of Flash cookies. The settings manager of your Flash Player allows you to manage your preferences. - If you choose to decline all cookies in your browser, unfortunately you will not be able to use some of the features and services, and some services will not work correctly, for example, we will not be able to save the interface language chosen.
6.9 CONSENT TO THE USE OF ELECTRONIC SERVICE PROVIDERS
- To be able to play real-money games on our services, you will need to transfer money to us and to receive money from us. To facilitate these services, we can use electronic payment systems of third parties to process the financial transactions required.
- By accepting this Privacy Policy, you agree, expressly and voluntarily to the transfer to third parties of your personal information necessary for the processing and completion of monetary transactions, including, where necessary, the transfer of your personal information outside of your country.
- We take steps to ensure that your privacy is protected when using payment systems of third parties.
6.10 CONSENT TO SECURITY REVIEW
- We reserve the right to conduct a security review at any time to validate the registration details provided by you and to verify your financial transactions and the right use of our services, in order to avoid possible violations of our Terms and Conditions and any applicable law.
- When you use our services and, therefore, accept our Terms and Conditions, you authorize us to use your Personal Information and to disclose your Personal Information to third parties in order to validate the information that you provide during the registration and use of our Services, including, where necessary, the transfer of your personal information outside of your country.
- Security reviews may include, among other things, to request a credit report and verify the information that you provide with third-party databases.
6.11 SECURITY
- We understand the importance of providing security and the methods required to ensure the confidentiality, integrity and accessibility of information. We store all personal information that we receive directly from you in an encrypted database protected with a password that is stored within our secure network behind a firewall software up to date and active.
Our Services support SSL version 3 with 128-bit encryption. - We also take measures to ensure our subsidiaries, agents, partners, affiliates and suppliers employ adequate security measures.
- However, sending information via the Internet is usually not completely secure and we cannot guarantee the security of your data while being sent.
ANY INFORMATION THAT YOU SUBMIT IS SENT AT YOUR OWN RISK. - 1xSlots has all of the procedures and security features to protect your data after receiving it.
6.12 PROTECTION OF MINORS
- Our services are not intended for persons under the age of eighteen (18) years of age or the age of legal majority in their respective jurisdiction.
Any person who provides their information through any part of the services confirms to us that you are eighteen (18) years of age (or age of legal majority in their respective jurisdiction) or more. - It is our policy to uncover attempts by minors to access our services which may require a review of additional security.
- If we become aware that a minor has attempted to or has submitted personal information through our services, we will not accept your information and will take all measures to delete it from our records.
6.13 INTERNATIONAL MONEY TRANSFERS
- The personal information that we collect may be stored and processed in any country in which we or our affiliates, suppliers, partners, or agents provide gaming services and services of our gaming platform.
- By using our services, you give your express consent to any such transfer of information outside of your country (including to countries which may not be considered as countries with adequate privacy laws).
- However, we take steps to ensure that our agents, partners, affiliates and suppliers comply with our standards of privacy and this privacy Policy, regardless of its location.
6.14 RELATIONS WITH THIRD PARTIES
- We cannot guarantee the protection of any information that you provide to a third party website that links to our services or any other information collected by any third party to manage it in accordance with our affiliate program (if applicable) or otherwise, since these services and online websites of third parties are not our property and are operated independently of us.
- Be careful. All information collected by these third parties is governed by the privacy policy, if any, of such third parties.
6.15 LEGAL NOTICE
- We are not responsible for events beyond our direct control.
Due to the complex and constantly changing nature of our technologies and business, we provide a full operation, but we do not guarantee an operation free of errors, with respect to the privacy of your personal information when you visit other services using links located on our Service. The services which are outside of our control, and especially not covered by this privacy Policy, should provide you with the opportunity to familiarize yourself with their security policies. If you visit other services, you should be aware that the operators of these services may also collect your personal information, which they will use in accordance with their privacy policy, which will differ from ours. - Be careful. We do not guarantee the security of your data while it is transmitted through the communication channels.
ANY DATA THAT YOU SUBMIT IS SENT AT YOUR OWN RISK. - We will also not be responsible for any damage, direct or indirect damages arising out of the misuse or theft of your Personal Information.
6.16 CONSENT TO THE PRIVACY POLICY
- Your use of our services constitutes your voluntary acceptance of our privacy Policy and therefore grant us the right to collect, process and store your personal data.
- This privacy Policy should be read together with our Terms and conditions and any terms and applicable additional terms posted on our services.
- It is possible that we make changes periodically to this privacy Policy and will notify you of such changes by posting the amended terms on our services.
- Your continued use of our services after any changes to this privacy Policy constitutes your acceptance of such changes.
- This is our complete privacy Policy, and exclusive to the 16 may 2018 and replaces any previous version and applies only to 1xslot.com.
- We recommend that you review this privacy Policy periodically.
7. FIGHT AGAINST MONEY LAUNDERING AND THE FINANCING OF TERRORISM
- To prevent the infiltration of capital crime in the us economy, many countries are fighting against money laundering and the financing of terrorism. The Company's applicable laws and internal regulations and special measures to help the international organizations to combat money-laundering and the financing of terrorism throughout the world.
- To comply with these obligations, the Company is obliged to inform the competent authorities if there are reasons to suspect that the funds deposited by the User in your account are related to illegal activities or the financing of terrorism. The Company is also required to block such funds and to take the measures provided for in the rules of the policy AML.
- Laundering money means:
- to hide or keep secret the information about the actual source, location, disposition, movement, ownership or other property rights related to the property obtained as the result of an illegal activity,
- conversion, transfer, acquisition, possession or use of property obtained as a result of a criminal activity, in order to conceal the illicit origin of such goods or to help people involved in a crime to avoid the legal consequences of their acts,
- a situation in which the property was obtained as a result of a criminal activity committed on the territory of another State.
- When you open an account, you agree to assume the following obligations:
- You agree to comply with all the laws and regulations on combating money laundering and the financing of terrorism, including the Policy on AML.
- You agree that you have no information, nor any suspicion on the fact that the funds used for tanks in the past, present or future, from any illegal source, or have any relationship with the legalization of income obtained illegally, or other unlawful activity prohibited by the applicable law or the instructions of any international organization;
- You agree to provide promptly any information that we deem necessary in accordance with applicable laws and the applicable regulatory requirements with respect to the fight against the legalization of illegally obtained funds.
- The Company reserves the right to transfer information we hold about you, including personal data and betting history, to sports organisations and other, including the police, in order to investigate fraud and money laundering.
- The Company collects and preserves the passport or other document of identity of the User, and reports on all changes made on the account. The Company monitors any suspicious activity in the account of the User, as well as the operations carried out in the special conditions.
- The Company reserves the right to refuse at any time and at any stage of the transaction if the Company has reason to believe that this transaction has something to do with money laundering and criminal activity.
- In accordance with the international law, the Company is not obligated to inform the User about his suspicious activity or to let you know that it has been brought to the attention of the relevant authorities. In accordance with the internal procedures of the prevention of money laundering, the Company performs procedures initial and ongoing verification of personal identity according to the risk level of each User.
- The company will be asked to provide the minimum information to confirm your identity.
- The company shall register and maintain all data and identifications, as well as what confirmation methods have been used and the results of the verification procedures.
- The company will verify that your personal data will match up with the list of people suspected of terrorism made by the state authorities and the independent authorities, that are authorized. The minimum set of identification data includes: User's full name; date of birth (for natural persons); residential address or registered address of the User;
- sources of funds that you plan to deposit in the account.
- To verify and confirm the authenticity of the data mentioned above, the Company may require the following documents:
- passport or identity card, or other equivalent document that meets the following requirements: contains the name, date of birth and a photograph of the holder of the document;
- issued by the national public authorities, a receipt recent payment of utility bills (not more than 3 months of age) or other documents confirming the address of the User.
The Company may also require additional information, confirmed by the relevant documents. In certain cases, the Company may also require notarized copies of documents to the User.
8. BETTING RULES
- In the sector, the stakes are using a large amount of specialized terminology. If you are not sure of the meaning of an expression, you should not make a bet on a game that you use that expression until you fully understand its meaning.
The Company will not be responsible for the bets that you make in games that use a terminology that it will not be clear. - Read the rules provided in the game before playing.
- If you begin to play means that you agree and undertake to comply with the rules of the game, the table and/or tournament that you have selected.
- It is forbidden to enter in collusion to participate, directly or indirectly, in any collusion scheme with any other player in the course of any game you play now or will in the future.
- You must examine the legality of your participation in games of chance, and the use of appropriate software that provides access to gambling on your location and ensure that your actions do not violate any law or regulation in the relevant jurisdiction.
- Winnings above 10,000 € is considered to big profits and should be approved by the shareholders of the company prior to the funds to be credited in your account and/or available for withdrawal.
- A bet is considered accepted once you have registered on the server and it has been confirmed online. The bets registered cannot be cancelled or modified.
- Your bet can't exceed the current balance of your account. Once you have registered a bet, the bet will be debited from the account. The winnings will be credited to your account once you have paid the bet.
- No claims, or controversies concerning the acceptance or settlement of bets within 10 (ten) calendar days from the date of the transaction.
- If you wish to file a complaint about the operation of the Service, should contact the Service Customer Care as soon as possible. If necessary, your claim will be forwarded to the responsible of the relevant decision-making to take the final decision.
- You acknowledge that our random number generator will determine the outcome of the games played through the services and you accept the outcomes of all such games. You agree that in the unlikely event there is a discrepancy between the result that appears on your screen and the result that is displayed on the game server, the result that appears on the game server. You acknowledge and agree that our technical records shall be the final authority in determining the terms and circumstances of your participation in the activity of the relevant online gaming activity and the results of this participation.
- To get in touch with a member of the customer care team and discuss any problem that may arise, use the online chat or send an e-mail to support@1xslot.com.
9. PROMOTIONS
9.1 BONUS OFFERS
- Any bonus offer will be available for the client only if you have completed all the fields of the questionnaire, has activated your phone number, and email address and has consented to receive bonus in My Account.
- Bonuses are credited automatically when they meet all the conditions of the relevant promotion.
- The bonds may have special terms and conditions, so before you turn them on, we strongly recommend that you read carefully the rules of the promotion for more information and avoid misunderstandings. Please note that the specific terms and conditions related to a bonus and/or reward, in particular, shall take precedence over the general terms and conditions in case of discrepancies or inconsistencies.
- The bonus and winnings will be forfeited after the expiry of the bonus. The duration of the bonus depends on the terms of the specific promotion.
- The period of validity of the free spins bonus depends on the provider and is not regulated by the Company.
- In accordance with the rules of the providers of casino software, the bonus rounds and free spins do not qualify for the bonus jackpot.
- If, when playing, the customer wins an amount that the direction of the casino deems worthy of publicity, the client agrees to participate in any event organized by Company dedicated to this purpose. The Company reserves the right to use the client's name and the first letter of your last name in any announcement of the results of the promotion in the lobby or on the promotion page of the website.
- The bonds may only be used by one client, in a device at an IP address and a browser.
- All bonus wins that are required for the withdrawal must be verified prior to processing the payment. Depending on the result of this check, the Company reserves the right to request verification documents to the client. The following documents must be uploaded: a form of identification that is accepted by the state, and include your photo (identity card, passport or driving license), as well as a proof of residence (for example, a utility bill dated within the last 6 months). If you make a deposit with a credit card, the customer must provide a photo of the front and back of the credit card with the confidential data code (CVV/CVC2) hidden.
- The company may terminate the participation in bonus promotions without prior notice or explanation.
- The Company reserves the right to modify the terms of the policy bond, suspend, or cancel the order at any time. In case of errors massive affecting the bonds, the Company reserves the right of offset to the users at their own discretion.
- All the rules of the company are still ongoing.
9.2 BONDS
- A bond is an agreement between the company and the customer. The company provides funds to the customer, and the customer agrees to comply with the wagering requirements on the games before you apply for the withdrawal of funds.
- Only one can be active at a bonus account at the same time. Therefore, if a customer has an active bonus and meets the requirements to receive a new bonus, this will not be credited. The bond-related deposits are non-cumulative. The bonuses are applied in order of reception, that is to say, the following bonus is available once you have completed the wagering requirements of the bonus above, or this has been cancelled.
- The amount of the bonus will be credited to the bonus balance and will be kept separate from the principal balance.
- To redeem a bonus, you must wager a certain amount. Unless otherwise specified in the conditions of the bonus, the wagering requirement is calculated using the following formula: bonus Amount x number of times required.
The wagering requirement for the deposit bonuses depends on the rules of the promotion and is specified in the terms and conditions of the promotion. - The wagering requirements, which include both the winning bets, as the losers of up to 5 euros. If the customer exceeds this bet or purchase a bonus game, only take into account the amount specified.
- The bets in Roulette (all varieties), Baccarat (all variations), Blackjack (all variants), Poker (all variations), Other games and games in the sections, Games and live Casino do not count towards the wagering requirement.
The following games are excluded from the bonus promotions: 7 11 21, 20 Super-Stars, 243 Christmas Fruits, 243 Crystal Fruits, 243 Crystal Fruits Reversed, 3 Friends, Jackpot, 3 Mermaids, 321 Go! 5x Cherry party, 6 Bingo, 7 Days Anotherland, 7 Fruits, 7UP!, 81 Crystal Fruits, 81 Large Fruits, 81, Vegas Magic, 88 Bingo 88, 88 Golden 88, 888 Dragons™, A Christmas Carol, A Night In Paris, A Night In Paris JP, Acey Deucey, Action!, Africa, After Night Falls, Alchymedes, Alkemor''s Tower, Amaterasu Keno, Apollo, Arabian, Argo, Asia Wins, AstroBoomers: TURBO!, At The Copa, Aviator, Aviatrix, Aztec, Baker's Treat, Balloon, Balloon Run, Bank Robbers, Assault banking, Beastie Bux, beauty and The beast, The big apple wins, Big Bang, Boxing, Bingo, 3, Bingo 75, Bingo 90, Bingo Fun, bingo Machine, Bingo Pop, Bingo Power, Bingo, Soccer, Bingo! 30, Bingo! 75, Bingo! 80, Bingole, Birds!, Black Mummy, Black Mummy Says, Blackbeard's Quest, Blood Eternal, Blood Suckers™, Blossom Wings, Blue Beard, Boat Trip Mississippi, Book of Aladdin, Book of Shadows, Book of Slingo, Book Of Spells, Book of Vampires, Book of Win, Booming Bananas Booming Seven Booming Seven Deluxe, Boss The Lotto, Boxes, Bugs Party, Burger Win, Burning Ice, Burning Ice 10, Burning Ice 40, Burning Pearl Bingo, Skull Bingo, Candy, Cappadocia, Capsa Susun, Captain Domino, Carnival Bingo, Carnaval Forever, Carousel, Cash for Galaxy Cash or Crash, Casino Hold'em, Cazino Cosmos, Champions Bingo II, Charms & Clovers, Cherry Bomb Deluxe, Chicago Bang Bang!, Chicago Nights, Chilli Pop, Chocolate Planet™, Christmas Deal, Christmas Slot, Circus, Classi Keno, Classic Cars, Deluxe, Classic, Cleopatra's Gems Bingo, Coin Conqueror, Coin Field, Coin Vault, Cowboy, Crash Out Fireworks, Crazy Ape, Crazy HuntX, Cricket Mania, Cricket X, Crypto Mania Bingo, Cup Cakes, the Curious Machine Plus, Dark, Dark 100, Dark Joker Rizes, Dark Vortex, Dead or Alive™, Diamond Deal, Diamond Hill, Diamonds are Forever 3 Lines, Says Bingo, Don Juan's Peppers, Doodle Crash, Double Bubble, Double Dragons, Dr. Jekyll and Mr. Hyde, Dragon Egg, Dragon Kings™, Dragon Riches, Dragon vs Phoenix, Easter Run, Ed Jones and Book of Bastet Xtreme. Deluxe, Ed Jones and Book of Seth Xtreme!, EggOMatic™, the Elite of Evil: The First Quest, Elusive Gonzales, Epic Gems, Escape from Alcatraz, Evolution, Extra Bingo, Eye of the Kraken, Fa-Fa Twins, Faerie Spells™, Fairy Dust Xtreme!, Fall of the Beast, Fashion, Fast3, Feast O Fruit, Feng Fu, Fire & Steel™ War of the wilds, Fire''n Frenzy 5, Firefly Keno, Flaming Fruit, Fluxberry, Flying Pigs, Football, 3×3, Football, X, Forest Animal, Four Seasons, Frankenslot's Monster, French Keno, Frog Creek, Frozen Queen, Fruit Bat Crazy™, Fruit Cocktail, Fruit Punch, Up, Fruits Go Pop!, Fruity Beats Xtreme!, Frutopia, magnificent, powerful drive Bingo, Geisha's Fan, Gem Riches, Genie Wishes, Genie's Bonanza, Ghost Pirates™, Gift from Santa Scratch, Gems Giovanni, Gol, Gol shock, Purchase-of-function Hand of God, Canyon Gold™, X-Gold, Club Golden Dragon,Keno egg golden Girls golden, golden Legend, Lemon, gold, Lemon gold Deluxe, nice Girl, bad Girl, Goblins greedy, grocery Store, Gypsy Rose, Halloween, Birds, happy, Happy Halloween, Fever hawaiian, Bingo Halloween, Star of the highway, Bingo Hollywood, Holmes and the stones stolen, Blizzard hot, Hot''n Fruity, Hugo 2, Treasure of the Inca, Bingo, instant, Charms irish, it Came from Venus JP, Wine... Venus!, Italy 3×3, Jack Hammer 2: Fishy Business™, Jack Hammer™, Jackpot 6000™, Jacks or Better, Mini, Jade Butterfly™, JetX, JetX 3, Jewelry, Jingle Up, Joker Reelz, Jokers Wild, Jokerizer, Just a bingo, Kaboom, Kawaii Kitty, Keno, Keno Deluxe, Keno Fortunes, Keno Pop Keno Rush, Keno Soccer, Keno las Vegas, Keno80, KenoWar, King of Fruits, Kitty Cash, Kongo Bongo, La Tomatina, Legend Of The Nile™, London Hunter, Lost Treasure, Lotus, Love, Love Magic, Lucky 3, Lucky 7, Lucky Drink Lucky Drink In Egypt, Lucky Keno, Lucky Six, Lucky X, Magic Garden, Magic Garden 10, Magic Shoppe, Magnify, Man, Maya Mystery, Mega Gems, Mega Glam Life, Mega Joker, Meteoroid, Meteoroid Deluxe, Midas Dynasty, Midnight Robbery, Million Coins Respin, Mine, Mine, Quest, Mines, Minesweeper XY, Mona Lisa Jewels, Monkey 27, Monster Madness, Monsters, Moon Stone, More Gold Diggin’, Mr. Las Vegas, Mriya, Muertitos: Video Bingo, Multi Hot 5, MULTIFRUIT 81 ,MWA, Neanderthida Dragon Jackpot, Neon Keno, Neptune Bingo, Nerves of Steal, the Next Six, Nordic Quest, Nuwa, Odds Hi, Ogre Empire, Ole Bingo, Ozwin's Jackpots, Pachinko 2, Pachinko 3, Pandas, Run, Paris Nights, Party Pop, PengWins, Persian Nights, Piggy Bank, Park, Plinko, Plinko MegaWin, Plinko UFO, Pompeii, Poseidon Xtreme!, Prehistoric Story, Princess of Swamp, Pumpkin Patch, Queen of Gold™, Queen of Wonderland Megaways Jackpot, Rainbow, 3×3, Rainforest Magic Bingo, Rasta Bingo, Network Card, Network Lights, Reel Fruity Bingo, Reel Hot Respin™, Reel Steal™, Reels of Wealth, Rio Bingo, Rise of the Genie™, RNG-WAR, Robin Hood: Shifting Riches™, Rocket Bang, Rocket Says, Romeo, Rot Stormo 40, Royal Wins, Run Amuck, Keno Russian, Safari Sam, Samurai, Santa's Village, Savannah King, Treasure of the Beetle, Super Stakes Scudamore™, Secret of the Stones™, Seven, Tiger of Shaolin, Sherlock. A scandal in Bohemia, Showball 3, sin City Nights, Sizable Win, Sky Barons, Sky Lantern, Slingo Classic, 20th Anniversary, Slingo Reel King, Slingo Starburst, Slingo Xing Yun Xian, Slots Angels, Snack Blast, Os, Space Force, Space XY, Spacejammers, Spaceman, Spanish Armada, Spin X, Spina Colada, Spinfinity Man, Spooky Witchcraft, Stampede, Sugar Pop 2™ Double Dipped, Sugar Pop!, Summer Cocktail, Super Ball, Super Fast Hot Hot Respin, Super Keno Super Lucky Reels Super Multitimes Progressive HD Super Sevens, Sweet Alchemy Bingo, Sweet Cocktail, Sweet Crush, Sweet Rush Megaways™, Taxi Movida, Texas Hold'em, Lottery thai, The Angler, The Candy Keno, The Cup, The Exterminator, The Ghost Walks, The Glam Life, The Golden Owl of Athena™, The kingdom of the elves,The Moneymania, The Secret of Ba, The Slotfather, The Slotfather JP, The Slotfather: Part II, The Smart Rabbit, The Tipsy Tourist, The True Sheriff, The Wish Master™, Thrones Of Persia, the Thunder Says, Tiger''s Claw, Tomatina Bingo, Treasure Room, Tree of Fortune, Triple Cash Or Crash™, Triple Joker, Triple Thunder, Triple Tigers™, Turbo 90, Tut's Twister, Tycoons, Under the Bed, Underwater™, Valley of Pharaohs, Vampires, Vegas Solitaire, Vegas VIP Gold Vegas Wins, Viking, Viking Runecraft Bingo, Viking Voyage™, Vikings go Berzerk, Vikings Go To Hell, Village Fun, VIP, Keno, Weekend In Vegas, Wheel of Luck, Wicked Circus, Wild, Bonus Re-Spins, Wild Dragon's Fortune, Wild Jester, Wild, Jungle, Wild Spin, Wild Weather, Wilds™ of Fortune, Wolf Hunters, Wolf, Sierra, World Cup Keno, War, World, Christmas, 3×3, Yak Yeti & Roll™, Zombies.
However, keep in mind that this list is subject to change. To obtain accurate information about the options bet on a slot game in particular, contact with the support team. - The customer has the right to place bets using funds from your bonus balance as of your principal balance, but only bets from the bonus funds count towards the wagering requirement of bonus.
- If the bet is completed successfully, the winnings are credited to the principal balance in a period of 24 hours. Once you have placed the bet, the bonus funds remaining, up to the maximum amount of the bonus, will be transferred to your principal balance. Any amount that exceeds the amount of bonus will be cancelled. If, after the bet, the bonus balance is less than the minimum amount of bet, the bonus is deemed to be cancelled.
- If the user has a deposit bonus is active, your withdrawal requests will not be approved. To withdraw funds, the client must comply with all the requirements of the bet or remove the bonus. Also, keep in mind that the balance of the bonus is created only for deposit bonuses, with wagering requirements and you can't withdraw funds from this.
9.3 GIFTS
- A gift is a special type of bond that may be required to gamble with real money, depending on the presence of a wager requirement, and includes free spins, cash or promotional codes to get cash and free spins.
- The gifts may include special conditions (such as bonus amount, wagering requirements, etc), so before you activate this bonus, we recommend that you carefully read the terms and conditions of the specific bonus, and please read the rules of the promotion on the website or in the Service of Support to avoid any misunderstanding.
- The promotional codes, and the gifts received by promotional codes can only be activated in the main account.
- The availability of a gift does not affect the ability of the client to withdraw funds from your balance.
- You can have a maximum of three gifts with free spins and three gifts in cash in an account at the same time.
- You can only activate a gift at the same time. The others must be inactive, suspended or cancelled.
- Customers have the right to change the gift in your account no more than once every 15 (fifteen) minutes.
- Gifts cannot be wagered on slot games that are included in promotions and tournaments that are currently available (with the exception of tournaments that include all of the slot), all games, Gamomat, KA Gaming Kalamba Games, as well as in the categories and games specified in clause 9.2.6 of the Terms and Conditions of the Service. It is possible to specify additional restrictions on the box gift. To obtain accurate information about the options bet on a slot game in particular, contact with the Support Team.
- The funds from gifts whose wagering requirements have been met will be credited to the balance of the account of the customer within 24 (twenty-four) hours of the time that you meet the wagering requirement, unless otherwise specified.
- A gift, as well as any profit gained with it will be lost after its expiry. A gift is active from the time that is given. The validity period of a gift is available specified in the section “Bonuses and gifts” in My account cannot be prolonged by suspending betting bonuses.
- The Company also reserves the right to withhold and remove any gift provided if it has not been used within 6 (six) months from the date it was received.
9.4 CANCELLATION OF BONUSES AND GIFTS
- The client can cancel a bonus existing removing it from himself in the section Bond and Gifts, or by contacting the Support Service for help via the live chat or e-mail to support@1xslot.com).
- When you cancel a bonus, the balance of the bonus is reset to zero and you will not be required to comply with the wagering requirement. Will cancel all winnings when you redeem this bonus.
- The client may refuse to participate in bonus promotions by moving the corresponding slider to the idle position in the settings of your account.
9.5 ABUSE OF BONUS OFFERS
- If you detect any abuse of bonuses or gifts, the Company has the right to take the following action against the client: exclude from all promotions later, to cancel all bonuses and gifts available and to cancel any winnings received using the bonus at the time of the bet, and after the same.
- The following proportion of bonuses received in connection with the deposits made will be considered abuse: 70 % of the bonus funds received in between 5 and 9 deposits; 50 % of the bonus funds received in 10 or more deposits. Players who only make a deposit to receive any bonus are at risk of losing the gains from use of this voucher and receive only the amount deposited, in order to receive the bonus. The decision on the confiscation of funds to take the management of 1xSlots and are final and binding.
- The Company has the right to check the history of transactions and customer records for any reason and at any time. If during this review reveals a misuse of the bonds by a player, the Company has a right to cancel the bonuses for that customer.
- If the administrators determine that the customer is using strategies of the game that are not approved by the Company to redeem the bonus, the Company has the right to apply the penalties specified in clause 9.4.1 against the user, and to prohibit play on your web site and block your account.
- Below are several known examples of strategies to meet a wagering requirement of bonus that we consider unacceptable:
- To perform a large volume of bets that will have minimal impact on the customer's balance. An example of this type of strategy would be to bet on all numbers in roulette or betting on red and black at the same time.
- To make big bets (higher than 5 €), with the goal of rapidly increasing the balance of the bonus and then drastically reduce the bets (more than double) for no apparent reason and with an account balance sufficient. The administrators of the Service will analyze each of these cases separately.
- To make big bets in games with a contribution low (percentage of bet that account to the wagering requirement) and then make smaller bets in games with a greater contribution
- delay any round of any game, including free spins and bonuses, to a later time when there are no wagering requirements and/or restrictions for new deposits, and while the free spins and bonuses are still available in the game
- Any combination of the tactics of the game earlier
- If it is discovered that a group of customers is associated with the same type of payment system, geo-location or IP address, and uses the same strategies of the game, the Company, at its sole discretion, has the right to forfeit the bonus funds and/or deposits.
- Customers with e-mail addresses to single use don't have the right to bonuses. If, despite this, it receives a bonus, the winnings when you play with it can be confiscated.
- When you register, it is strongly recommended to the client to provide your real phone number, as the Company can use it to verify the identity of the client. If we can not communicate with a client, we have the right to apply restrictions on the use of bonuses and block your account.
- In case of dispute, the decision of 1xSlots are considered final.
9.6 TOURNAMENTS
- To participate in the tournament, the customer must click on the button “Participate” in the page of the offer. If a tournament includes several phases, the client will confirm their participation in each one of them individually.
- All awards, except for the physical prizes are credited in the accounts of the customers within 72 hours of the end of the tournament.
- The physical prizes may be substituted for cash prizes if you can't send the articles or if the client chooses to do so. In this case, the funds must be wagered with real money. The wagering requirement and the period of the bet depend on the rules of that particular tournament.
- In the event that two customers have the same number of points and are both eligible for a prize, the customer who earned these points first is deemed to be the winner.
- The results are calculated solely on the basis of bets made with real money.
- If during the game the client wins an amount that the direction of the casino deems worthy of publicity, the client agrees to participate in any event organized by Company dedicated to this purpose. The Company reserves the right to use the name and the first letter of the last name of the customer in any of its announcements about tournament results.
9.7 CASH REFUND 1xSlots
- The rebate is a partial refund in cash, the amount of which depends on the activity of the games of the customer.
- The refund does not need to be wagered.
- Each new level offers the opportunity to increase the percentage and the frequency of reimbursement. When the client collects the necessary amount of experience points, it switches automatically to a new level. When a client goes to a new level, the points obtained previously are reset to zero and the process of accumulation begins again.
- The points are awarded as follows:
- Level copper: bet $ 1 = 100 points of experience
- Bronze level — bet 1 € = 150 experience points
- Silver level: bet 1 € = 200 experience points
- Gold level: bet 1 € = 250 experience points
- Level ruby: bet 1 € = 300 experience points
- Level Sapphire: bet 1 € = 350 experience points
- Diamond level: bet 1 € = 400 experience points
- It does not grant experience points by playing in the Games section.
- From level 1 to 7, the refund is calculated with the following formula:
(the total bet from the last retreat of refund – the amount of earnings from the last retreat of refund) x the percentage of refund.
The amount of the refund can not be negative, that is to say, the reimbursement is not available for customers whose total winnings exceed your total bet during the period of liquidation. - At level 8 (VIP status), the refund is calculated for each bet placed, regardless of whether it wins or loses. Accumulates in the following way:
- 0.25% per slot games
- 0.1% per play at the live casino
- 0.2% by play games lottery (keno, bingo and scratch cards)
- 0.05% for playing table games (roulette, poker, baccarat, blackjack and games “section of the " Other games”).
Example of how to calculate the reimbursement for the bets made in live casinos and machines table:
the refund amount accumulated is the same as each single bet in the live casino games x 0.1 % + each single bet on table games x 0.05 %
Please note that the calculations are performed up to two decimal places. For example, if the refund should be lower than 0.01 €, you will not receive credit for this bet, until it reaches at least €0.01 to.
- Keep the following in mind:
- At levels 1 to 7, the bets are included in the calculation of the refund for only 24 hours after they are made.
Example: the last withdrawal, reimbursement was on the 2nd of January at 01:00 AM GMT. The next attempt of withdrawal will be the 9th of January at 01:00 AM GMT. The refund will be calculated according to the time period from 1 January to 01:00 AM GMT until 8 January at 01:00 AM GMT; - If a customer has not received the refund since it was recorded, the first calculation will only take account of the activity of the games of the last calendar month.
Example: if a user is logged in and begin betting at 01:00 AM GMT on the 1st of January, but decided to withdraw the rebate at 12:00 PM GMT, 3 march, the refund will be calculated according to the period that begins on the 3rd of February and ends on the 3rd of march.
- At levels 1 to 7, the bets are included in the calculation of the refund for only 24 hours after they are made.
- Several games are completely excluded from the calculation of reimbursement. 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- The frequency with which it is granted, the refund depends on the level of the client:
- Level of copper: once every 7 days
- Bronze level: once every 6 days
- Silver level – once every 5 days
- Gold level: once every 4 days
- Level ruby: once every 3 days
- Level sapphire: once every 2 days
- Diamond level: all day.
- VIP level: there are no restrictions, you can make a withdrawal if there is enough money available.
- The cashback will be recalculated constantly; can be removed if the amount is sufficient to grant it, and all the conditions are met, but not with more frequency which allows the level.
- The amount of the refund on all the wallets active user will be added and will be credited to your main account.
- Customers may not participate in the loyalty program using multiple accounts. Remove all the points of experience we have accumulated in multiple accounts.
10. RESPONSIBLE GAMING
- Gambling problems are associated with poor mental health and can manifest itself in the form of depression, anxiety and suicidal thoughts. Also have an adverse effect on family relationships, work, academic performance and may lead to the bankruptcy or offense.
The game should be a nice hobby and not a way of earning money.
Unfortunately, in some cases, the abuse of the game can lead to problems. We take care of our customers and do everything possible to provide a secure and reliable service that our customers can use them without harmful consequences. - Our company does not allow the game by minors (persons under the age of 18 years).
Do not advertise our products and services to underage persons or people mentally vulnerable.
We ensure that our activities of advertising, sponsorship and marketing does not contain any information intended to attract children under the age of age in the Service. - If you share your computer with minors, you must make sure that they do not have access to user names, passwords, and banking details.
There is software available to limit access to gambling, for example, NetNanny and Cyber Patrol. - Our advertising campaigns and advertisements do not mislead customers or misrepresent the services that we offer. Customers are informed about their chances of winning, and the possible risks. The services are provided in exchange for a payment, not encouraged over-expenditure. To check the level of their addiction to the game, answer “Yes” or “No” to the following questions:
- What are your expenses out of control?
- Do you borrow money or steal to continue playing?
- Have you been spending less time with your family and loved ones lately?
- Do the opinions of others about your activity on the gaming services have begun to irritate?
- Have you lost interest in your hobbies or leisure activities?
- Do you feel depressed or sometimes even think to kill yourself for any loss?
- Have you ever lied to cover up the amount of money or time you have spent gambling?
If you answered “Yes” to most of the questions above, it is likely that you have a problem with the game.
- It is never too late to admit you have an addiction and address it. We value our customers and, without doubt, never contribute to the problem. Read the following tips to help reduce your risk of developing an addiction to the game:
- Don't consider the game as your main source of income.
- Sets a limit to the amount of money and time you want to spend and do not exceed the limits that you set.
- Play only with money you can afford to lose.
- Avoid the temptation to chase your losses.
- Do not play if you are under the influence of alcohol or drugs, or if you're feeling depressed.
- For customers who want to set limits to your bets, we offer a service of voluntary self-exclusion, which allows you to close your account for one of the following periods: 1 month, 6 months or 1 year. To use this service, you must provide photographs of documents confirming that you are the owner of the account (the list of documents required may vary at the discretion of the department of safety and security). Once your account has been verified successfully, you will not be able to access it during the specified period of time. Users may be asked for end of the self-exclusion period before it expires; however, the final decision lies with the management team of the Service. The number of requests to finish the self-exclusion period is limited to 2 (two) times a month. If you exceed this limit, your application will be rejected. Your next request will only be considered after 30 (thirty) days from the date on which your request was denied. At the expiration of the period of self-exclusion, you can restart the full use of the Service without any restriction.
- During the period of self-exclusion, you must not attempt to open a new Account and you must accept that the Company will have no financial responsibility, and shall not be liable in any way if you continue playing or using a new Account with the Service under a name or address that is different.
- Independent organizations
Here you will find contact information for organizations that can help people who experience problems with the game, and to your friends and family.
GA Gamblers Anonymous
Phone: (+44) 0207 384 3040
Web: www.gamblersanonymous.org/ga/
Gam-Anon
Phone: (+44) 08700 50 88 80
Web: www.gamanon.org
11. ERRORS OR OMISSIONS
- In case of a malfunction of the software or hardware of the computer that we use, we will make reasonable efforts to correct the problem as soon as possible. If such problems cause a game to be interrupted to the point of not being able to restart from exactly the same point where it was interrupted without an irreversible loss of data, we will apply the policy to a more reasonable and fair to this situation (which may include the restoration of the balance of your Account as it appeared prior to that there were the last bet on the server in the Operator immediately before the occurrence of the problem).
- If, as a result of an error have been credited funds in your account, and you use these funds to make bets or play games, we may cancel such bets and/or withhold any winnings received using those funds. If we have paid out on your winnings from such bets or gaming activities, the Company has the right to be returned to you.
- When you access the Service through the Internet, you should understand that:
- You may encounter problems in the system, defects, errors or malfunctions of the Service. If you experience any technical problem, please contact the support Service by e-mail;
- the success of the promotions that are made at high speed directly depends on the equipment used and the speed of your Internet connection;
- The rules of any promotion or the game they are always available for your review, don't forget to read it before using products of our Service.
- If you make a bet in a live event, you may not be able to view or obtain the most recent information about the event in the time period concerned. The Company is not responsible to you for any loss that you incur as a result of a delay in the transmission of information related to any event.
- You are solely responsible for the speed of your Internet connection and the state of the computer that you use to access the Internet. The Company does not accept any liability for losses you suffer as a result of the loss of service, poor Internet connection or any other reason) due to the Internet service providers or telecommunications that you use to access the Service.
12. EVENTS OF FORCE MAJEURE
- The Company will not be responsible for any failure to perform, or delay in performance of, any of our obligations under the Terms and Conditions that is caused by events outside our reasonable control, including, without limitation, disruption of telecommunications networks, problems with the electricity, problems with computers (or other computers) belonging to third parties, fires, lightning, explosions, floods, extreme weather conditions, strikes and lockouts, terrorist acts, acts of government or other competent authorities ( “Force Majeure” ).
- Our provision shall be deemed suspended during the period of Force Majeure. We will make all reasonable efforts to put an end to the event of Force Majeure or to find a solution that will enable you to comply with the obligations of the Company despite the Force Majeure event.
13. INTERPRETATION
The original text of the Terms and Conditions are written in English and any interpretation of them will be based on the original English text. If the Terms and Conditions or any documents or notices related to them are translated into any other language, the English version shall prevail.
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1xslot.com it is operated by Orakum NV (registration number 141651, with registered office at Abraham Mendez Chumaceiro Boulevard 03, Curaçao), as the holder of a license (license number of Curaçao 8048/JAZ). Zavbin LTD (registration number'VE 400081) with registered office in Annis Marias 9, Mavrikios Court, Office / Flat 15, 3071 Limassol, Cyprus and Maira LTD (registration number ΗΕ 448572) with registered office in Vizantiou 39 flat 31,2064, Strovolos, Nicosia, Cyprus, providing payment processing services on the web site as billing agents. All rights reserved and protected by law.
Orakum NV has requested the game license OGL/2024/586/0786 to the Board of Control of the Game of Curaçao. Waiting for the completion of this process through an agreement transient, the company is authorized to continue its operations under this Certificate of Operation issued temporary for the GCB to continue operations. This Certificate Operation is subject to the National Ordinance on Games of Chance Hazardous outdoor (Landsverordening buitengaatse hazardspelen, PB 1993, No. 63) (NOOGH).