TERMOS E CONDIÇÕES GERAIS
1.1 INTRODUCTION
We recommend that you carefully read the Terms and Conditions that govern all elements of the Service before you accept them. In case you do not wish to accept the Terms and Conditions, do not open an Account with the Company and discontinue use of any account that you have already opened. Any further use of the Service shall constitute your unconditional acceptance of all the Terms and Conditions.
The Terms and Conditions are governed by the laws of Cyprus.
1.2 PARTIES
The information provided on the Service is provided by the operator 1xslot.com, that is owned and operated by Orakum NV as holder of the license (the license of Curacao no.No. 8048/JAZ). Zavbin LTD (registration number'VE 4000081) and MARIKIT HOLDINGS LTD (I 351206) provide processing services on the web site as billing agents, and with a registered office located in Annis Marias 9, Mavrikios Court, Office / Flat 15, 3071 Limassol, Cyprus. All rights reserved and protected by law. All the paragraphs of the Terms and Conditions that contain the words “we”, “our”, “us” or the word “Company” refer to the Company, that the customer enters into an agreement in accordance with paragraph 1.1 of the Terms and Conditions.
1.3 CHANGE OF TERMS
- The Company has the right to alter or amend any product offered on the Service. In addition, to ensure the continuous operation of the Service, the Company reserves the right to make changes at any time without prior notice to the customers.
- The Company has the right to restrict customers ' access to some sections of the Service for the purpose of maintaining the normal operation of the Service or to alter any product that is offered through the same.
- The Company also reserves the right to update these Terms and Conditions. In this way, the new edition of the Terms and Conditions shall enter into force and will be used immediately from the moment of its publication on the Service. The Company is not obliged to notify customers on any changes minor or insubstantial that it can be done, therefore, we recommend that customers review the Terms and Conditions periodically.
1.4 LEGAL REQUIREMENTS
- When you open an Account with the Company, you acknowledge that:
- You understand and accept the risk of losing and winning money, use of the Service.
- You have reached the age of majority in your jurisdiction.
- The games of chance are not prohibited in the territory of the country in which you are located
- you are legally capable of entering into binding contracts in accordance with the law
- Your participation in games of chance has not been limited and the Company has not closed their accounts in accordance with the Terms and Conditions
- Any bet you make will be deemed to be confirmation that you accept the Terms and Conditions.
- The access to the Service, or the use of any of the products offered by the Service, it may not be legal for persons located in certain countries. The access to the Service, or the use of any of the products offered by the Service, it may not be legal for persons located in certain countries and is prohibited to sanctioned countries such as EE. UU., Netherlands, France, west Indies, Netherlands, Iran, Curaçao, etc The fact that our Service will be available in a country or shown in the official language of any of these countries can not be considered as the legality of the use of the Service and of the deposit of funds in an account or the withdrawal of the same. The availability of our services does not constitute an offer, solicitation or invitation by us for the use of games of chance in any jurisdiction in which such activities are prohibited by the law.
- It is your responsibility to determine the law that applies to gambling in your location. When you open an Account and use the Service, you represent and warrant that your actions comply with the law, the statutes and the policies that govern gambling in your location.
- You are responsible for any violation of these Terms and Conditions. In case of violation of the Terms and Conditions, the Company reserves the right to refuse payment of any winnings, hold deposits, to cancel any bid or refuse to accept any bet without providing a reason. The Company will not be responsible for the length of a research that allows you to discover violations of the Terms and Conditions on behalf of a client.
2. OPENING AN ACCOUNT
- <p>1xslot.com es operado por Orakum NV (número de registro 141651, registrada en Abraham Mendez Chumaceiro Boulevard 03, Curazao) como titular de una licencia (licencia de Curazao número 8048/JAZ). Zavbin LTD (número de registro HE 400081) con domicilio social ubicado en Annis Marias 9, Mavrikios Court, Office / Flat 15, 3071 Limassol, Chipre y Maira LTD (número de registro ΗΕ 448572) con domicilio social ubicado en Vizantiou 39, piso 31, 2064, Strovolos, Nicosia, Chipre proporciona servicios de procesamiento en el sitio web como agentes de facturación. Todos los derechos reservados y protegidos por la ley.</p> <p>Orakum NV tiene una solicitud, OGL/2024/586/0786, para una licencia de juego en trámite ante la Junta de Control de Juegos de Curazao. Hasta que concluya dicho proceso, con base en un acuerdo transitorio, la empresa puede continuar sus operaciones bajo este Certificado de Operación temporal emitido por el GCB para continuar sus operaciones. Este Certificado de Operación está sujeto a la Ordenanza Nacional sobre Juegos de Peligro en Alta Mar (Landsverordening buitengaatse hazardspelen, PB 1993, no. 63) (NOOGH).</p>
- To access the Service, it is necessary to open an account. To do this, provide your email address and choose a password that you use to log on to the Service in the future. We also recommend that you provide your personal information, including your full name, date of birth, and phone number. However, the management team of the Service reserves the right to refuse the service to any user without any explanation.
- You must provide your real name during the registration. To verify the information you provide, the Company has the right to request proof of identity at any time, including but not limited to copies of a valid passport, an identity document, card payments, etc If you do not or can not provide the necessary information, the Company has the right to freeze your account until requirements are met or close it if it is not presented in the documents.
- You confirm that you have provided personal data accurate, true and complete during registration on the Service and, in case of any changes in such information, will promptly update your account details. Not to do so, may apply different restrictions to the account, the account may freeze or crash, and any transaction can be annulled (bonuses, winnings).
- You can only open one account per mailing address, or IP, computer or other device. Any other account that you open with the Service shall be deemed a Duplicate Account.
- If you want to open a duplicate account due to the loss of access to the original account, or for any other valid reason, you must inform the Company of the circumstances and receive permission to do so from the Company before you create the duplicate account. In all other cases, the Company is entitled to close all the duplicate accounts immediately and:
- invalidate all transactions made from the duplicate account
- Demand the return of all winnings, bonuses and funds received by using a duplicate account. These are to be returned at our first request.
- Ignore requests for reimbursement of lost funds and deposits of duplicate accounts.
- If you have any question or encounter any problem during registration, you may contact the support Service support@1xslot.com.
3. DEPOSITS AND WITHDRAWALS
- All withdrawal requests are processed 24 hours a day, 7 days a week.
It may take up to seven (7) business days to process the application, depending on the chosen payment method.
Please note that any withdrawals may experience a slight delay due to the process of identity verification. In the event of a withdrawal for the first time, a retreat or large changes in the payment options, we can take additional security measures to ensure that you are the rightful recipient of the funds. - The Security Service has the right to:
- reject any withdrawals if the amount of deposit or withdrawal are not consistent with the bets made. The amounts of withdrawals permitted to be calculated on the basis of the total amount of wagers made after a deposit (you must be at least three times the total amount of all deposits made). It will not take into account the stakes of a large volume that have minimal impact on your balance, which includes, among others, the bets placed on opposite results on games such as roulette, baccarat, craps, etc
- refuse any withdrawal if the betting account is misused. In this case, your account must be verified before you can make withdrawals.
- The Security Service does not recommend that you:
- transfer funds from one payment system to another
- to deposit or withdraw funds without placing bets
- transfer funds from one account to another
- make a deposit using e-wallets belonging to other people: the Company reserves the right to return money to the wallets of the owners of the accounts original without prior notice.
- You can only withdraw funds using the same payment details that were used to deposit funds in your account. If you use different methods to make a deposit, withdrawals must be in proportion to the deposits made using any particular method.
- The Company does not assume any responsibility for the lack of availability of some method of withdrawal. In addition, the Company reserves the right to reject withdrawals via certain payment systems and to offer a method of alternative retirement as a substitute.
- To ensure that your deposit is successful, you must comply with the terms and conditions and follow the instructions. The Company reserves the right not to give any compensation for any amount of deposit that is not credited due to an error on the part of the client. The deposits may be lost in the following cases:
- The amount of the transfer differs from the amount specified in the application;
- The deposit is done using payment data old;
- There are two or more tanks using the same payment details;
- The funds are sent to a bank other than the one specified in the request.
- If you make a payment P2P, the amount can change once you have created the application. The amount is set by the merchant processing the transaction. Un1. GENERAL TERMS AND CONDITIONS
- 1.1 INTRODUCTION
- We recommend that you carefully read the Terms and Conditions that govern all elements of the Service before you accept them. If you do not wish to accept the Terms and Conditions, do not open an Account with the Company and stop using any account that you have already opened. Any further use of the Service shall constitute your unconditional acceptance of all the Terms and Conditions.
- The Terms and Conditions are governed by the laws of Cyprus.
- 1.2 PARTIES
- The information provided on the Service is provided by the operator 1xslot.com it is owned and operated by Orakum NV as holder of the license (the license of Curacao no.No. 8048/JAZ). Zavbin LTD (registration number'VE 4000081) and MARIKIT HOLDINGS LTD (I 351206) provide processing services on the web site as Agents for Collection, and have a registered office located in Annis Marias 9, Mavrikios Court, Office/Flat 15, 3071 Limassol, Cyprus. All rights reserved and protected by law. All the paragraphs of the Terms and Conditions that contain the words “we”, “our”, “us” or the word “Company” refer to the Company, that the customer enters into an agreement in accordance with paragraph 1.1 of the Terms. and Conditions.
- 1.3 CHANGE OF TERMS
- The Company has the right to change or modify any product offered on the Service. In addition, to ensure the continuous operation of the Service, the Company reserves the right to make changes at any time without prior notice to the customers.
- The Company has the right to restrict the client access to some sections of the Service for the purpose of maintaining the normal operation of the Service or change any product offered through the same.
- The Company also reserves the right to update these Terms and Conditions. In consequence, the new edition of the Terms and Conditions shall enter into force and will be used immediately from the moment of its publication on the Service. The Company is not obliged to notify customers of any minor or insubstantial that it can be done, therefore, we recommend that customers review the Terms and Conditions periodically.
- 1.4 LEGAL REQUIREMENTS
- When you open an Account with the Company, you acknowledge that:
- You understand and accept the risk of losing and winning money, use of the Service.
- You have reached the age of majority in your jurisdiction.
- The game is not prohibited in the territory of the country in which you are.
- you are legally able (capable) of entering into binding contracts in accordance with the law
- Your participation in games of chance has not been limited and the Company has not closed their accounts in accordance with the Terms and Conditions
- Any bet you make is considered a confirmation that you accept and agree to the Terms and Conditions.
- The access to the Service, or the use of any of the products offered via the Service may not be legal for persons located in certain countries. The access to the Service, or the use of any of the products offered by the Service, it may not be legal for persons located in certain countries and is prohibited to sanctioned countries such as EE. UU., Netherlands, France, west Indies, Netherlands, Iran, Curaçao, etc The fact that our Service will be available in a country or shown in the official language of any of these countries can not be considered as the legality of the use of the Service and of the deposit of funds in an account or the withdrawal of the same. The availability of our services does not constitute an offer or request or invitation on our part to participate in games of chance in any jurisdiction in which such activities are prohibited by law.
- It is your responsibility to determine the law that applies to gambling in your location. When you open an Account and use the Service, you represent and warrant that your actions comply with the laws, statutes and policies governing gambling in your location.
- You are responsible for any violation of these Terms and Conditions. In the event that you fail to comply with the Terms and Conditions, the Company reserves the right to refuse to pay any winnings, hold deposits, to cancel any bid or refuse to accept any bet without providing a reason. The Company will not be responsible for the duration of a research that allows you to discover breaches of the Terms and Conditions on behalf of a client.
- 2. ACCOUNT OPENING
- <p>1xslot.com es operado por Orakum NV (número de registro 141651, registrada en Abraham Mendez Chumaceiro Boulevard 03, Curazao) como titular de una licencia (licencia de Curazao n.º 8048/JAZ). Zavbin LTD (número de registro HE 400081) con domicilio social en Annis Marias 9, Mavrikios Court, Office/Flat 15, 3071 Limassol, Chipre y Maira LTD (número de registro ΗΕ 448572) con domicilio social en Vizantiou 39 apartamento 31, 2064, Strovolos, Nicosia, Chipre proporciona servicios de procesamiento en el sitio web como agentes de cobranza. Todos los derechos reservados y protegidos por la ley.</p> <p>Orakum NV tiene una solicitud, OGL/2024/586/0786, para una licencia de juego en trámite ante la Junta de Control de Juegos de Curazao. Hasta que se complete este proceso, con base en un acuerdo transitorio, la empresa está autorizada a continuar sus operaciones bajo este Certificado de Operación temporal emitido por el GCB para continuar sus operaciones. Este certificado de explotación está sujeto a la Ordenanza nacional sobre juegos de riesgo en alta mar (Landsverordening buitengaatse hazardspelen, PB 1993, n.º 63) (NOOGH).</p>
- To access the Service, it is necessary to open an account. To do this, provide your email address and choose a password that will be used to log on to the Service in the future. We also recommend that you provide your personal information, including your full name, date of birth, and phone number. However, the management team of the service reserves the right to refuse the service to any user, without explanation.
- You must provide your real name during the registration. To verify the information you provide, the Company has the right to request proof of identity at any time, including but not limited to copies of a valid passport, an identity document, card payments, etc If you do not provide or not to provide the information required, the Company has the right to freeze your account until requirements are met or close it if it is not presented in the documents.
- You confirm that you have provided personal data accurate, complete and truthful during the registration for the Service and, in the event of any change in such information, will promptly update your account details. Not to do so, may apply different restrictions to the account, the account may freeze or crash, and any transaction can be annulled (bonuses, winnings).
- You can only open one account per mailing address, or IP, computer or other device. Any other account that you open with the Service shall be deemed a Duplicate Account.
- If you want to open a duplicate account due to the loss of access to the original account, or for any other valid reason, you must inform the Company of the circumstances and receive permission to do so from the Company before you create the duplicate account. In all other cases, the Company has the right to close all the duplicate accounts immediately and:
- invalidate all transactions made from the duplicate account
- Demand the return of all winnings, bonuses and funds received by using a duplicate account. Must be returned to our first request.
- Ignore requests for reimbursement for lost funds and deposits duplicate accounts.
- If you have any question or encounter any problem during registration, please contact the support Service support@1xslot.com.
- 3. DEPOSITS AND WITHDRAWALS
- All withdrawal requests are processed 24 hours a day, 7 days a week.
It may take up to seven (7) business days to process your request, depending on the chosen payment method.
Please note that any withdrawals may experience a slight delay due to the process of identity verification. In the event of a withdrawal for the first time, a retreat or large changes in the payment options, we can take additional security measures to ensure that you are the rightful recipient of the funds. - The Security Service has the right to:
- reject any withdrawals if the amount of deposit or withdrawal are inconsistent with the bets made. The amounts of withdrawals permitted to be calculated on the basis of the total amount of wagers made after a deposit (you must be at least three times the total amount of all deposits made). It should not be taken into consideration to perform a large volume of bets that have minimal impact on your balance, which includes, among others, bets placed on opposite results on games such as roulette, baccarat, craps, etc
- refuse any withdrawal if the betting account is misused. In this case, your account must be verified before you can make withdrawals.
- The Security Service does not recommend that you:
- transfer funds from one payment system to another
- to deposit or withdraw funds without placing bets
- transfer funds from one account to another
- make a deposit using e-wallets belonging to other people: the Company reserves the right to return the money to the wallets of the owners of the accounts original without prior notice.
- You can only withdraw funds using the same payment details that were used to deposit funds in your account. If you use different methods to make a deposit, withdrawals must be in proportion to the deposits made using any particular method.
- The Company is not responsible if a withdrawal method is not available. In addition, the Company reserves the right to reject withdrawals via certain payment systems and to offer a method of alternative retirement as a substitute.
- To ensure that your deposit is successful, you must comply with the terms and conditions and follow the instructions. The Company reserves the right not to give any compensation for any amount of deposit that is not credited due to an error on the part of the client. The deposits may be lost in the following cases:
- The amount of the transfer differs from the amount specified in the application;
- The deposit is done using payment data old;
- There are two or more tanks using the same payment details;
- The funds are sent to a bank other than the one specified in the request.
- If you make a payment P2P, the amount it may change after you create the application. The amount is set by the merchant processing the transaction. Any change in the value is shown in the following stage. If you transfer the initial amount you risk losing your deposit.
- If you make your deposit according to the instructions, but your deposit is not credited, please contact our Customer Care team within 24 hours subsequent to the completion of your request. If you have passed 7 days or more from the reservoir failed, the Customer Care team will not be able to find your funds.
In such cases, the Company reserves the right not to compensate for the amount of the deposit. - When you perform transactions with criptomonedas, will be charged the following fees if the account of the customer is in fiat currency:
- 2% for deposits
- 4% for withdrawals
For example, you will be charged fees if a customer's account is in EUR (euro) and make a deposit in criptomoneda TRX (TRON).
Customers with wallets criptomonedas make deposits and withdrawals using criptomonedas not be charged fees.
- If you commit fraud in connection with the Company, such as, for example:
- To abuse the bonus offers and other promotions
- Use external factors to unfair and/or media influence (commonly known as cheating)
- take unfair advantage (exploit faults, defects or errors of the software)
- Open duplicate accounts (multiple accounts)
- using gaming software or automated analytical systems
- To participate in the fraudulent use chargebacks and rakebacks
- To use credit or debit cards stolen, copied, or authorized as a source of funds
- And conspired with others to gain an unfair advantage through the use of bonus offers and other promotions offered by us
- Trying to register for an account using false information or incorrect
- any actual or attempted by you that reasonably could be considered illegal in any applicable jurisdiction, made by you intentionally or with intent to deceive and/or circumvent the restrictions prescribed by the law, regardless of whether such action or attempted action really cause any loss or damage,
the Company reserves the right to stop such fraudulent actions by canceling the stakes; to close your account with a refund; and to report to law enforcement authorities as relevant on the fraudulent actions.
- In the circumstances referred to in paragraph 7, the balances of the accounts of the customer will be refunded once the study is completed. The balance will be calculated excluding any unfair profit generated.
- The Company reserves the right not to compensate you for any service fees imposed by the payment systems to deposit and/or withdraw funds from the account.
- 4. REFUND POLICY
- You are responsible for determining whether your accessing and/or use of the Service complies with the laws applicable in your jurisdiction and you warrant to us that gambling is legal in the territory in which it resides. When you open an account and/or to use our Service, you must ensure that its actions are legal in the territory in which it resides. You also warrant and agree that you have received legal advice before registering in our Service. If we become aware that reside in a country where the use of our Service is unlawful, we are entitled to close your account and refund any remaining balance in your account at the time of its closure (after deducting any winnings credited since then). that made your deposit most recent).
- In the case of
- duplicate record (including the record with a new name), presentation of documents from outside, invalid or forged (including those that have been edited using any kind of software or graphic editor)
- Multiple violations of the terms and conditions of the company.
- questions about your identity or information that you have provided (i.e., address, details of the credit/debit card, other data)
- any type of fraud committed by you or by another person acting in his interest or in collusion with you, including, among others:
- Fraud or theft refund
- Your use of a bank card is stolen or not verified as a source of funds
- any action you have taken or attempted to take that could reasonably be considered to be illegal in any applicable jurisdiction, which was made knowingly or with intent to deceive and/or bypass the restrictions set by the law, regardless of whether such action or attempt to cause loss or damage to your account
- Do you have information on the outcome of an event in the time of placing a bet on this event.
- bets made by a group of customers acting together (as a union), conspiring with others to gain an unfair advantage through schemes of bonus or any other promotion offered by us
- suspicions that you have used software or special hardware that facilitates the automated wagering, including, among others, the use of errors, defects or faults in our software in connection with the Services that we offer; your use of programs, devices, or systems analytical fraudulent, including, among others, the software that allows you to place bets without human intervention (for example, bots), etc.
- the use of unfair means of any kind in order to obtain information or to circumvent restrictions imposed by the Company.
The address of the company have the right to request, at its discretion, any document that proves your identity or other information you have provided (for example, passport details, home address), as well as to cancel any payment until you have verified all the details. .
The address of the company reserves the right to make a video call as part of the process of verification of identity, or to request the sending of documents by postal mail. The verification may take up to 72 hours from the time we receive the documents mentioned above. The result of the video may be provided within 5 business days later to do the same. If it is shown that the data supplied is not valid, the Company has the right to take any reasonable action, including but not limited to, suspend all transactions during the investigation and proceed to the full verification of your account once you submit all the necessary documents for verification. Requested the procedure.
- Once the study is completed, the Company may take any decision it deems fair and reasonable:
- block (close) your account (including any duplicate account), which may involve:
- cancelling all bonuses, free spins and winnings received when using this duplicate account, making it unavailable to you
- at our sole discretion, we will cancel all winnings and refund the balance in your account at the beginning of the investigation (unless the profits canceled) performed from your accounts primary and duplicate. We also have the right to repay any amount you owe us in connection with this duplicate account directly from any of your accounts (including any other duplicate account).
- At our sole discretion (in exceptional cases), to allow the continued use of the main account and recognize it as valid, even though all of the actions made by you from the duplicate account will be void and of no value, the(s) account(s) duplicate(s) will be blocked and/or cancelled at the discretion of the Company (the decision is made for each specific case individually, depending on the extent of the violation).
- block (close) your account (including any duplicate account), which may involve:
- You will be responsible for the violation of the paragraphs mentioned above. In case of violation of these Rules, the Service reserves the right to refuse to pay any winnings or to refund stakes. The Company will not be responsible in relation to the time that it is aware that you are located within any of the categories set out above. This means that the Company has the right to take the action referred to above at any time once you have the knowledge that you are a individual who can be designated as such.
- For all inquiries related to refund requests, you should contact the Customer Care team to support@1xslot.com within the first twenty-four (24) hours after the completion of the transaction in question.
Each query will be answered in a timely manner within the (24) to (72) hours following your presentation, depending on the department involved, and will provide a response after that time.
You acknowledge and agree that each query will be reviewed on a case by case and is prepared to provide any additional information requested by the Customer Service Representative if this is reasonably necessary to provide a response. In some cases, it may take more time to provide a response, in which case you will be notified.
The compliance of an application for a refund depends on the specific payment method used to make the transaction in question.
Refunds will be made using the same method of payment that was used to perform the transaction in question.
Subject to the Terms and Conditions, the Company reserves the right to refuse any such request at its sole discretion. - 5. VERIFICATION OF YOUR IDENTITY
- 5.1 GENERAL TERMS
- You are responsible for keeping confidential your password and account number received at registration and you acknowledge and agree that all the activities of the account only you. If a third party is using your account, you assume the exclusive responsibility of the access to the account. If your user name or password are passed to the hands of a third party, you must change your e-mail account and password to be more secure. It is strongly recommended that you do not disclose any information of your account (codes cash withdrawal or codes for changing your phone number, etc) to any third party.
- A registered customer, you can not re-register as a new customer (with a new name, with a new email address, etc). If you test a new record (including the record with a new name), or the use of documents belonging to another person, or that are invalid or false (including the altered documents using image processing software), the Company reserves the right to: to void any bets placed from your account.
- If the Security Service have any doubt about your identity or the accuracy of the personal data provided (address, credit or debit card or other details), you have the right to request any document to verify their identity and location and/or make a video of verification of identity.
- If you refuse to go through the procedure of verification of identity, the Company has the right to void any bet placed by you and your account may be suspended during the period of investigation (up to 2 months).
- The Company has the right to cancel any payment until you have verified all the details. The verification may take up to 72 hours from the receipt of the documents, and the documents must comply with all the requirements.
- If it is found that the submitted data are incorrect, the Company has the right to cancel any bet and to suspend all transactions for an indefinite period, to proceed with the verification of the account and request any document necessary for account verification.
- 5.2 VERIFICATION PROCEDURE
- Identity verification is a process to confirm that all personal data submitted by a player during the registration of the account are correct.
- Note that the verification of identity is not a mandatory condition to play at the Service. However, we reserve the right to initiate the verification of the identity of a player in our sole discretion at any time. The security department may also require additional verification and require any document to review or make a video if the client violates the terms of use of the Service.
- If necessary, a procedure for additional verification, you will be informed about it via live chat or with a notification from the Service.
- The identification procedure regular may consist of several steps, such as the confirmation of the email address, and phone number, identity verification, etc
To avoid any problems that may arise during this procedure, read about each step in the process of identity verification. - 5.3 VERIFICATION OF THE EMAIL ADDRESS, AND PHONE NUMBER
- Go to My account and link your e-mail address and phone number current with your account.
- To verify your e-mail address, complete the following steps: send an email to your current email address that you specified in My account; When you receive an e-mail Service, open it and click “Confirm email” or follow the link. The link is valid for 24 (twenty four) hours. If time runs out, you have to start the confirmation process again. You should receive the confirmation email within 10 (ten) minutes. Otherwise, check your spam folder or click here to resend the email. If you do not receive an email, please contact our customer care team and be sure to specify the reason by which it communicates with us.
- To verify your phone number, complete the following steps: Go to section personal Profile in My account and enter your current phone number without the country code. The confirmation code will be sent to the number you specify. Then enter the code you received in the pop-up window. If you are roaming or your current residence does not match the country of registration, and if your phone number doesn't match with the numbers used in their registered country, you may not be able to receive the activation code. If you experience any of the problems listed above, please contact our customer care team and be sure to specify the reason by which it communicates with us.
- 5.4 VERIFICATION OF IDENTITY
- To verify your identity, you must submit one of the following documents for verification:
- Double-page of your passport
- The photo page of your travel document
- Your id card
- Before sending documents, take into account some important points:
- If you reside in Russia, Ukraine or one of the CIS countries, please check the period of validity of your document.
- The photographs of the submitted documents must be of good quality (all brands must be visible and easy to read).
- All the corners of your passport or identity document must be visible.
- The documents submitted for verification must not have any mark of any third party.
- You must submit only their own documents.
- Please note that by completing the information in My Account, it is important to verify that the data entered are correct. All details must match the information contained in the documents that you send. The Company reserves the right to refuse to proceed with the identity verification process if you found errors or discrepancies.
- It is possible that you are asked to send a photograph of you holding a document in his hands in front of your correspondence with the department of safety and security. You will need to retain the document which thou gavest before. Your fingers should not cover the serial number, all the data of the document must be clearly visible and its correspondence with the department of safety and security should be easy to read in the background.
- It is highly recommended that you pay close attention to the details and follow the advice given at the completion of the verification procedure. If you do this, the process does not take much time and it will be easy.
- 5.5 CONFIRMATION OF ADDRESS
- To confirm your residential address temporary or permanent, you must submit one of the following documents:
- a utility bill
- a bank statement
- a document issued by the tax service
- a certificate of last known address: this document must be issued by government agencies in their place of permanent residence
- The document submitted must meet the following requirements:
- The document confirming the residential address must not be more than 3 months old at the time of verification.
- Your full name and residential address must be included in the document.
- The photographs must be of the original document.
- If the submitted documents do not meet the requirements, it will reject the check.
- 5.6 VERIFICATION OF A BANK CARD OR PAYMENT SYSTEM
- To confirm that you are the owner of the payment method you want to use to replenish your account and withdraw your winnings, you must submit the following:
- To a bank card: a color photo of the front. The following information must be clearly readable: the first 6 and the last 4 digits of your bank card number, the validity period and the name of the holder of the card. If you have a card without a name, you must also provide a bank statement or a screenshot of the screen when you log on to your bank account, that shows your full name and payment details of the card.
- For a payment system: a screenshot of the profile of his account of the payment system that shows your full name and payment details, and a screenshot of your payment history that show deposits into your account on our Service. The requirements are the same for all payment systems that supports the Service.
- 5.7 PROTECTION OF PERSONAL DATA
- The check in 1xSlots is a process completely confidential. The Service does not transfer player data to third parties, except in the cases mentioned by the law. This is a common practice for all online services, so there's nothing to worry about with respect to this procedure.
- 6. PRIVACY POLICY
- 6.1 PRIVACY
- 1xSlots is committed to protecting your personal data.
- This privacy Policy explains what information we collect when you use our services, why we collect that information and how we use it.
Please note that this privacy Policy will be agreed between you and 1xSlots (hereinafter “We”, “Us” or “Our”, if applicable). - It is possible that we make changes periodically to this privacy Policy and will notify you of such changes by posting the modified terms on our platforms.
We recommend that you review this privacy Policy periodically. - 6.2 CONSENT FOR THE PROCESSING OF PERSONAL DATA
- RIGHTS OF THE HOLDER OF PERSONAL DATA
- The processing of your personal data in 1xSlots begins only after you have clearly expressed their approval, which establishes and confirms the free expression, express, informed and unequivocal consent for the processing of your personal data (hereinafter, the “Consent”).
The Consent that you give freely, voluntarily and in their interest is explicit, informed and conscious. - Your consent to the processing of your personal data may be provided by you or your legal representative in any manner that allows us to confirm that it has been received, namely:
– WRITTEN
In this case, the Consent must contain the following information:- surname, name, patronymic (if applicable), address of the data subject, number of primary identification document, date of issuance of the document and the issuing authority, or surname, name, patronymic, address of the representative of the interested party , number, date of issue and issuing authority of your primary identification document, the requirements of a power of attorney or other document confirming the authority of such representative (upon receipt of the consent of the representative of the owner of the data)
- The postal address of 1xSlots that receives the consent of the interested party.
- the purposes of the processing of personal data
- a list of personal data for the processing of which the consent of the interested party
- the name and address of the person (legal entity) that processes personal data on behalf of 1xSlots, if the processing is delegated to such person (entity)
- a list of actions regarding personal data for which consent is given; general Description of the methods of processing of personal data
- the term during which it is valid, the consent of the individual concerned, as well as how to remove it
- the signature of the holder of the personal data
– THROUGH ACTIONS IMPLICATIVAS of a holder of personal data, expressing his willingness to establish a legal relationship with 1xSlots, not in the form of expression, written or oral, of his own will, but by their behavior, which can be concluded as intended (for example, registration on services 1xSlots, execution of monetary transactions in your personal account obtained through registration on the services of 1xSlots, which is a condition for participation in bets according to the Terms and Conditions of 1xSlots, betting register through your personal account and receiving winnings through his personal account, compliance with the rules set forth by the gambling operator, etc).
- 1xSlots do not require your consent to process your personal data in the following cases:
- when the processing of personal data is necessary to achieve the purposes provided for in international treaties or laws of local jurisdictions, for the performance and fulfillment of the duties, powers and duties conferred by law;
- when the processing of personal data is necessary for the administration of justice, the execution of a court decision or a decision of another legal body, or an official subject to execution in accordance with local laws;
- when the processing of personal data is necessary to protect the life, health or other vital interests of the data subject, if it is not possible to obtain your consent;
- when the processing of personal data is necessary for the exercise of the rights and legitimate interests of 1xSlots or of third parties, or for the achievement of the purposes of socially significant, provided that this does not infringe the rights and freedoms of the personal data;
- when the processing of personal data is carried out for statistical or other research purposes, subject to the anonymization mandatory of your personal data, except when personal data is processed for marketing purposes;
- when you have provided access to the personal data object of treatment to an unlimited number of people;
- when the personal data processed are subject to publication or mandatory disclosure in accordance with the laws of local jurisdictions.
- The procedures to withdraw your consent to the processing of your personal data, to obtain information on the availability of your personal data in 1xSlots and to clarify, block and destroy your personal data that 1xSlots preserves order is governed by the “General Regulation on Data Protection”. (RGPD) and are carried out by us in its entirety.
- 6.3 FOR THE PURPOSES OF THE COLLECTION OF INFORMATION
- We collect and process information that may be used for purposes of personal identification, including, among others, first name and last name, date of birth, details of credit card, home address or other address, e-mail address, phone number, or other appropriate personal information ( hereinafter “Information”).
- It is possible that we ask you to provide personal information when you use our Service, register for an account or use our services in any other way.
The personal information that we collect may include information such as:- Contact information (including phone number and email address)
- Residence information (address, postal address, geographic)
- Payment information
- Transaction history
- preferences when you use the services
- Comments on the Services
This information is collected, processed and stored by us on servers in accordance with the requirements of the legislation of its state.
- When you interact with the Services, our servers stored in your activity log unique, that collects certain administrative and traffic information including:
- source IP address
- access time
- date of access
- web pages visited
- language used
- reports of software bugs
- Type of browser used
This information is necessary to ensure that we provide services of the highest quality.
- We never collect personal information about you without your knowledge.
- 6.4 METHODS OF DATA COLLECTION AND PROCESSING
- We may automatically collect certain data as discussed above and receive personal information about you when you voluntarily provide such information through the Services or other communications and interactions on our Service.
- We may also receive personal information from suppliers and vendors of online services and from customer lists lawfully acquired from third-party vendors.
In addition, we may use the services of external service providers to provide technical support for your online transactions and maintain your account. - You will have access to any information you provide to such vendors, service providers, and e-commerce services from third parties. We will use the Personal Information in accordance with the provisions of this Privacy Policy.
- This information will be disclosed to third parties outside the company only in accordance with this privacy Policy and your state's laws.
- 6.5 USE OF DATA
- We use the personal information you provide to us to provide our Services to you, provide customer service, to ensure the safety required, for verification and identity checks, to process any of your online transactions, as well as help you participate in promotions of third parties that meet certain terms and conditions for any other purpose related to the operation of our Gaming Services.
Therefore, in the course of providing our services to you, we may share your personal information with our partners have been carefully selected (including any other party who has agreements with you with respect to the sharing of your data). - Your personal information may also be used by us to provide:
- promotional offers and information on our products and services
- promotional offers and information regarding products and services of our partners with the aim of expanding the range of products that we offer you and improve our customer service
- From time to time, we may request information via surveys or contests. Participation in these surveys or contests is completely voluntary and you have the option of whether or not to disclose your personal information.
Information requested may include contact information (such as name, mailing address, phone number), and geographic information (such as zip code or postal address), age. - By participating in any contest or accepting prizes) on our part, you agree to the use of your name for promotional purposes without additional compensation, except where prohibited by law.
- If you have not clearly decided whether you wish to receive promotional information from us, we may use your personal information (including your email address, and phone number) to provide you with information about our products, services and promotions, including other gaming products (such as online poker, casino, betting, backgammon, etc) and products and services from third parties carefully selected by us.
- 6.6 DISCLOSURE OF INFORMATION
- We do not disclose your personal information to companies, organizations or individuals not associated with the Company.
- We may disclose your personal information to companies, organizations or individuals not affiliated to us if you have given us your consent to do so.
- We may disclose your personal information if required to do so by applicable law or if we believe in good faith that such actions are necessary to:
- comply with any matter or legal process that we present to us, any of our websites or services, or in circumstances in which we are substantially subject to a legal obligation
- to protect our rights or property
- To protect the personal safety of users of our services or the public.
- If, in our sole discretion and judgment, it is discovered that you have cheated or attempted to deceive us or to any other user of the Service in any manner, including, among others:
- manipulation of the game
- Payment fraud
If we have reason to suspect a fraudulent payment, including use of stolen credit cards or any other fraudulent activity (including any chargeback or other payment or prohibited transactions, including money laundering, we reserve the right to share this information, along with your identity information, with other online gaming sites, banks, credit card companies, appropriate regulatory agencies and law enforcement authorities relevant.
- In order to conduct public research on the prevention of addictions, your data may be transferred to relevant institutions.
- 6.7 ACCESS
- You may choose not to receive promotional communications:
- choosing cancel via your account settings available on our sites or through our services
- In response to a promotional e-mail you receive from us.
- At any time by sending an e-mail or by writing to our Customer Service.
- In addition, you can contact us at any time if:
- you want to know what personal information we collect, process and store about you, and also what fonts we got
- We want to confirm the accuracy of the personal information we have collected about you.
- I would like to update your personal information; and/or
- you have any complaint regarding our use of your personal information.
If necessary, we will update any information you have provided to us, always demonstrating the need for such changes and to verify your identity.
- For the avoidance of doubt, nothing in this Privacy Policy we will retain your Personal Information if the law of your country requires us to provide it to you.
- 6.8 COOKIES
- INFORMATION STORED ON YOUR DEVICE
When accessing our services, with your consent, we may store some information on your device. This information is referred to as “cookies”, which are small text files that contain letters and numbers for recording your preferences. The cookie is stored on your device when you use our services by visiting our Services.
We also use local shared objects or “flash cookies”. The “Flash cookies” are similar to browser cookies. They allow us to remember your visits to our Services.
Neither cookies nor flash cookies can be used to access your device or use information contained on it.
We only use cookies and “flash cookies” for monitoring.
We use these methods only to track your use of our services, and to record their preferences.
Cookies help us monitor traffic to our Service, to improve our services, facilitate your access to and increase their interest in our services.
We use flash cookies and other cookies to help us show you more relevant ads and specific. - STRICTLY NECESSARY COOKIES
Strictly necessary cookies are used to enable users to navigate the Service and to use its features, such as access to secure areas of the Service, or perform financial transactions. Without these cookies, could not use our Service effectively. - THE REGISTRATION PROCESS
These cookies contain information that is collected during your registration and will allow us to recognize you as a customer and provide you with the services you require. We may also use these data to better understand your interests and preferences and to constantly improve your visits to our platforms and use of our services. - OUR SITE
We use cookies to collect information about visitors to our Service.
Our servers use three different types of cookies:- Cookie based session’: this type of cookie is allocated to your device only during your visit of our Service. A cookie-based session will help you navigate our Service faster and, if you are a registered customer, allows us to provide more relevant information to you. This cookie automatically expires when you close your browser.
- ‘Persistent’ Cookies: this type of cookie will remain on your device for a period of time set for each cookie. Flash cookies are also persistent.
- Cookies ‘analytical’: This type of cookie allows us to recognise and count the number of visitors of our web site and see how visitors use our services. This helps us to improve the way they operate our Services, for example, by ensuring that you can log in and find what they are looking for easily.
You take a decision and you always have the option to accept or decline cookies.
Most web browsers automatically accept cookies, but, if you prefer, you can modify the settings of your browser to maintain control over their cookies.
You can use your web browser to: - delete all cookies
- block all cookies
- allow all cookies
- block third party cookies
- Delete all cookies when the browser is closed
- Open a session “private browsing”/”incognito” that allows you to browse the Internet without storing data locally
- Install add-ons and plug-ins to extend browser options
Where can I find information about how to manage cookies? - Information about cookies in Internet Explorer
- Information about cookies on Chrome
- Information about cookies in Firefox
- Information about cookies in Safari
- Information about cookies on Opera
- FLASH COOKIES
You can modify the settings of your Flash Player to avoid the use of flash cookies. The settings manager of your Flash Player allows you to manage your preferences. - If you choose to decline all cookies in your browser, unfortunately you will not be able to use some of the features and services, and some services will not work correctly. For example, we will not be able to save the interface language chosen.
- 6.9 CONSENT TO THE USE OF ELECTRONIC SERVICE PROVIDERS
- To play real-money games on our services, you'll need to transfer money to us and to receive money from us. To facilitate these services, we can use electronic payment systems of third parties to process the financial transactions necessary.
- By agreeing to and accepting this Privacy Policy, you agree, expressly and voluntarily to the transfer to third parties of your personal information, which is necessary for the processing and completion of monetary transactions, including, where necessary, the transfer of your personal information to third parties. your country.
- We take steps to ensure that your privacy is protected when using payment systems of third parties.
- 6.10 CONSENT TO SECURITY REVIEW
- We reserve the right to conduct a security review at any time to validate the registration details provided by you and to verify your financial transactions and the right use of our services in order to avoid possible violations of our Terms and Conditions and any applicable law. law.
- When you use our Services and, therefore, accept our Terms and Conditions, you authorize us to use your Personal Information and disclose it to third parties in order to validate the information provided during the registration and use of our Services, including, where necessary, the transfer of your personal information outside of your country.
- Security reviews may include, among other things, to request a credit report and verify the information that you provide against third party databases.
- 6.11 SECURITY
- We understand the importance of providing security and the methods required to protect the confidentiality, integrity and accessibility of information. We store all personal information that we receive directly from you in an encrypted database protected with a password, stored on our secure network behind a firewall software active and up to date.
Our services support SSL version 3 with 128-bit encryption. - We also take measures to ensure our subsidiaries, agents, partners, affiliates and suppliers employ adequate security measures.
- However, the sending of information via the Internet is generally not completely secure and we cannot guarantee the security of your data while being sent.
ANY DATA THAT YOU SUBMIT IS SENT AT YOUR OWN RISK. - 1xSlots has all of the procedures and security features needed to protect your data after receiving it.
- 6.12 PROTECTION OF MINORS
- Our Services are not intended for persons under the age of eighteen (18) years of age or the age of legal majority in their respective jurisdiction.
Any person who provides their information through any part of the Services confirms to us that you are eighteen (18) years of age (or the legal age in their respective jurisdiction) or more. - It is our policy to uncover attempts by minors to access our services, which may require a review of additional security.
- If we become aware that a minor has attempted to or has submitted personal information through our services, we will not accept such information and we will take all steps to remove it from our records.
- 6.13 INTERNATIONAL MONEY TRANSFERS
- The personal information that we collect may be stored and processed in any country in which we or our affiliates, suppliers, partners, or agents provide gaming services and our services platform game.
- By using our services, you give your express consent to any such transfer of information outside of your country (including to countries which may not be considered with adequate privacy laws).
- However, we take steps to ensure that our agents, partners, affiliates and suppliers comply with our standards of privacy and this privacy Policy, regardless of its location.
- 6.14 RELATIONS WITH THIRD PARTIES
- We cannot guarantee the protection of any information that you provide to a third party website that links to our services or any other information collected by third parties that administer it in connection with our affiliate program (if applicable) or otherwise, since these third-party on-line services and web sites are not our property and we operate independently from us.
- Take care of yourself. Any information collected by such third parties is governed by the privacy policy, if any, of such third parties.
- 6.15 LEGAL NOTICE
- We are not responsible for events beyond our direct control.
Due to the complex and constantly changing nature of our technologies and business, we provide a functioning comprehensive, but we do not guarantee that it is free of errors, with respect to the privacy of your personal information when you visit other services using links located on our Service. The services which are outside of our control, and especially not covered by this privacy Policy, should provide you with the opportunity to familiarize yourself with their security policies. If you visit other services, you should be aware that the operators of these services may also collect your personal information, which they will use in accordance with their privacy policy, which will differ from ours. - Take care of yourself. We do not guarantee the security of your data while it is transmitted over the communication channels.
ANY DATA THAT YOU SUBMIT IS SENT AT YOUR OWN RISK. - We will also not be liable for any direct or indirect damage arising from the illegal use or theft of your Personal Information.
- 6.16 CONSENT TO THE PRIVACY POLICY
- Your use of our services constitutes your voluntary acceptance of our privacy Policy, and, therefore, gives us the right to collect, process and store your personal data.
- This privacy Policy should be read together with our Terms and conditions and any terms and applicable additional terms posted on our Services.
- It is possible that we make changes periodically to this privacy Policy and will notify you of such changes by posting the amended terms on our Services.
- Your continued use of our services after any changes to this privacy Policy constitutes your acceptance of the changes.
- This is our complete Privacy Policy, and exclusive from the may 16, 2018, replaces any previous version and applies only to 1xslot.com.
- We recommend that you review this privacy Policy periodically.
- 7. FIGHT AGAINST MONEY LAUNDERING AND THE FINANCING OF TERRORISM
- To prevent the infiltration of criminal capital in the state's economy, many countries are fighting against money laundering and the financing of terrorism. The Company's applicable laws and internal regulations and special measures to help the international organizations to combat money laundering and the financing of terrorism throughout the world.
- To comply with these obligations, the Company is obliged to inform the competent authorities if there are reasons to suspect that the funds that have been deposited by the User in their account are related to illegal activities or the financing of terrorism. The company is also required to block any such funds and take appropriate measures provided for in the policy AML.
- Laundering money means:
- hide or to maintain privacy with respect to information about the true source, location, disposition, movement, ownership or other property rights related to the property obtained as a result of an illegal activity,
- the conversion, transfer, acquisition, possession or use of property obtained as a result of a criminal activity, in order to conceal the illicit origin of such goods or of help to people involved in crimes to avoid the legal consequences of their acts,
- a situation in which the property was obtained as a result of a criminal activity committed on the territory of another State.
- When you open an account, you agree to assume the following obligations:
- You agree to comply with all laws and regulations applicable against money laundering and the financing of terrorism, including the Policy on AML.
- You confirms that it has no information or to suspect that the funds used for deposits on the past, present, or future arising from any illegal source or have some connection with the legalization of income obtained illegally or other illegal activity prohibited by applicable law. or by statements of any international organization;
- You agree to provide promptly any information that we deem appropriate in accordance with applicable laws and the applicable regulatory requirements in connection with the fight against the legalization of illegally obtained funds.
- The Company reserves the right to transfer information we hold about you, including personal data and betting history, to sports organisations and other, including the police, to investigate fraud and money laundering.
- The Company collects and maintains the passport or other identification of the User and reports all changes made on the account. The Company monitors any suspicious activity in the account of the User, as well as the operations carried out under special conditions.
- The Company reserves the right to refuse the User to the transaction at any time and at any stage if the Company has reason to believe that this transaction has something to do with money laundering and criminal activity.
- According to the international law, the Company is not obligated to inform the User about his suspicious activity or to let you know that the same has been communicated to the relevant authorities. In accordance with the internal procedures of the AML, the Company performs procedures initial and ongoing verification of personal identity according to the risk level of each User.
- The company will ask you for the minimum information to confirm your identity.
- The company shall register and maintain all data and identifications, as well as what confirmation methods were used and the results of the verification procedures.
- The company will check your personal data in order to verify that they match with the list of people suspected of terrorism, prepared by the state authorities and independent authorized. A minimum set of identification data includes the User's full name; date of birth (for natural persons); residential Address or registered office of the user;
- sources of funds that you plan to deposit in the account.
- To verify and confirm the authenticity of the data mentioned above, the Company may require the following documents:
- passport or identity card, or other equivalent document that meets the following requirements: contains the name, date of birth and a photograph of the holder of the document;
- issued by national public authorities, a receipt recent payment of utility bills (with no older than 3 months) or other documents confirming the address of the User.
The Company may also require additional information, confirmed by relevant documents. In certain cases, the Company may also require certified copies of documents to the User.
- 8. BETTING RULES
- There are a lot of specialized terminology used in the gaming industry. If you are not sure of the meaning of an expression, you should not make a bet on a game that uses that expression until you fully understand its meaning.
The Company will not be responsible for the bets you make in games that use a terminology that is not clear to you. - Read the rules provided in the game before playing.
- If you begin to play means that you agree and undertake to comply with the rules of the game, the table and/or tournament that you have selected.
- You are prohibited from colluding to participate, directly or indirectly, in any collusion scheme with any other player in the course of any game you play now or in which will participate in the future.
- You must examine the legality of your participation in games of chance, and the use of appropriate software that provides access to gambling on your location and ensure that your actions do not violate any law or regulation in the relevant jurisdiction.
- Winnings above 10,000 € is considered to big profits and should be approved by the shareholders of the company prior to the funds to be credited in your account and/or available for withdrawal.
- A bet is considered accepted after being logged on the server and confirmed on-line. The bets registered are not eligible for cancellation or change.
- Your bet can't exceed the current balance of your account. Once registered a bet, the bet amount is debited from the account. The earnings are credited in your account after you have paid the bet.
- We will not accept complaints or disputes regarding the acceptance or settlement of a bet after the term of 10 (ten) calendar days from the date of the transaction.
- If you wish to file a complaint about the operation of the Service, should contact the Customer Care as soon as possible. If necessary, your complaint will be forwarded to the responsible of the decision-making relevant to the final decision.
- You acknowledge that our random number generator will determine the outcome of the games played through the services and you accept the outcomes of all such games. You agree that in the unlikely event there is a discrepancy between the result that appears on your screen and the result that is displayed on the game server, the result that appears on the game server. You acknowledge and agree that our technical records shall be the final authority in determining the terms and circumstances of your participation in the activity of relevant online gaming and the results of such participation.
- To get in touch with a member of the customer care team and discuss any problem that may arise, use the online chat or send an e-mail to support@1xslot.com.
- 9. PROMOTIONS
- 9.1 BONUS OFFERS
- Any bonus offer will be available for the client only if you have completed all the fields of the questionnaire, activated, your phone number and e-mail address, and agreed to receive bonus in My Account.
- Bonuses are credited automatically when they meet all the conditions of the relevant promotion.
- The bonds may have special terms and conditions, so before you turn them on, we strongly recommend that you read carefully the rules of the relevant promotions for more information and avoid misunderstandings. Keep in mind that any terms and conditions specific to a bonus and/or reward, in particular, shall prevail over the general terms and conditions in case of discrepancies or inconsistencies.
- The bonus and winnings will be forfeited once the bonus expires. The duration of the bonus depends on the terms of the specific promotion.
- The period of validity of the free spins bonus depends on the provider and is not regulated by the Company.
- According to the rules of the providers of casino software, the bonus rounds and free spins do not qualify for the bonus jackpot.
- If during the game the client gains an amount that is deemed worthy of publicity by the casino management, the client agrees to participate in any event organized by Company dedicated to this. The Company reserves the right to use the Client's name and the first letter of your last name in any announcement of the results of the promotion in the lobby or on the promotion page of the website.
- The bonds may only be used by one client, in a device at an IP address and a browser.
- All bonus wins that are required for the withdrawal must be verified prior to processing payment. Depending on the result of this check, the Company reserves the right to request verification documents to the Client. You must submit the following documents: a document of identification accepted by the state that includes your photograph (identity card, passport or driving license), as well as a proof of residence (for example, a utility bill dated within the last 6 months). . months). If you make a deposit by credit card, the customer must provide a photo of the front and back of the credit card with the confidential data code (CVV/CVC2) hidden.
- The Company may terminate the participation in bonus promotions without prior notice or explanation.
- The Company reserves the right to change the terms of the bonus policy, opt-out or unsubscribe at any time. In case of errors massive affecting the bonds, the Company reserves the right of offset to the users at their own discretion.
- All the rules of the company are still ongoing.
- 9.2 BONUS
- A bond is an agreement between the Company and the customer. The company provides funds to the client and is committed to meeting the wagering requirements on the games before you apply for the withdrawal of funds.
- You can only have one active bonus per account at a given time. Therefore, if a customer has an active bonus and meets the requirements to receive a new bonus, it will not be credited. The bonds related to the deposit are not cumulative. The bonuses are applied in the order in which they are received, meaning that the next bonus will be available once you have fulfilled the wagering requirements of the bonus above, or this has been cancelled.
- The amount of the bonus will be credited to the bonus balance and will be kept separate from the principal balance.
- To redeem a voucher, you must perform a certain amount of bets. Unless otherwise specified in the conditions of the bonus, the wagering requirement is calculated using the following formula: bonus Amount x number of times required.
The wagering requirements for the deposit bonus will depend on the rules of the promotion and are specified in the terms and conditions of the promotion. - The wagering requirements, which include stakes winners and losers of up to €5. If the customer exceeds this bet or purchase a bonus game, only take into account the amount specified.
- The bets in Roulette (all variants), Baccarat (all variations), Blackjack (all variants), Poker (all variations), Other games and games in the sections, Games and live Casino do not count towards the wagering requirement.
The following games are excluded from the bonus promotions: 7 11 21, 20 Super-Stars, 243 Christmas Fruits, 243 Crystal Fruits, 243 Crystal Fruits Reversed, 3 Friends, Jackpot, 3 Mermaids, 321 Go! 5x Cherry party, 6 Bingo, 7 Days Anotherland, 7 Fruits, 7UP!, 81 Crystal Fruits, 81 Large Fruits, 81, Vegas Magic, 88 Bingo 88, 88 Golden 88, 888 Dragons™, A Christmas carol, A night in Paris One night in Paris JP, Acey Deucey, Action!, Africa, After night falls, Alchymedes, Tower of Alkemor, Amaterasu Keno, Apollo, Arabian, Argo, Asia win, AstroBoomers: TURBO!, In the Cup, Aviator, Aviatrix, Aztec, Baker's Treat, Balloon, Balloon Run, bank robbers, escape from banks, Beastie Bux, beauty and The beast, Big Apple Wins, Big Bang, Boxing, Bingo, 3, Bingo 75, Bingo 90, Fun Bingo, bingo Machine, Bingo Pop, Bingo Power, Football, Bingo, Bingo! 30, Bingo! 75, Bingo! 80, Bingole, Oh, Birds!, Mummy black, Dice mummy black, The search for Blackbeard, Blood eternal, Bloodsucking™, Wings, flowers, blue Beard, boat Ride on Mississippi, Book, Aladdin, Book of shadows, Book of Slingo, Book of spells, Book of vampires, Book of victory, Exploding Bananas, Exploding Seven, Exploding Seven Deluxe, Boss The Lotto, Boxes, Bug Party, Burger Victory, Ice Burn Ice Burn 10, Ice Burn 40, Bingo Burning Pearl, Skull Bingo, Candy, Cappadocia , Capsa Susun, Captain Domino, Carnival Bingo, Carnival Forever, Carousel, Cash for Galaxy Cash or Crash, Casino Hold'em, Cazino Cosmos, Champions Bingo II, Charms and Clovers, Cherry Bomb Deluxe, Chicago Bang Bang!, Chicago Nights, Chilli Pop, Chocolate Planet™, Christmas Raffle, Slots, christmas, Circus, Keno classified, Classic Cars, Deluxe, Classic, Cleopatra's Gems Bingo, Coin Conqueror, Coin Field, Coin Vault, Cowboy, Crash Out Fireworks, Crazy Ape, Crazy HuntX, Cricket Mania, Cricket X, Crypto Mania Bingo, Cup Cakes, the Curious Machine Plus, Dark, Dark 100, Dark Joker Rizes, Dark Vortex, Dead or Alive™, Diamond Deal, Diamond Hill, Diamonds are Forever 3 Lines, Says Bingo, Don Juan's Peppers, Doodle Crash, Double Bubble, Double Dragons, Dr. Jekyll and Mr. Hyde, Dragon Egg, Dragon Kings™, Dragon Riches, Dragon vs Phoenix, Easter Run, Ed Jones and Book of Bastet Xtreme. Deluxe, Ed Jones and the book of Seth Xtreme!, EggOMatic™, Evil Elite: The First Quest, Elusive Gonzales, Epic Gems, Escape from Alcatraz, Evolution, Extra Bingo, Eye of the Kraken, Fa-Fa Twins, Faerie Spells™ , Fairy Dust Xtreme!, The fall of the beast, Fashion, Fast3, Feast O Fruit, Feng Fu, Fire & Steel™ War of the wilds, Fire''n Frenzy 5, Firefly Keno, Flaming Fruit, Fluxberry, flying Pigs, Football 3v3, Soccer, X, Animal, forest, Four seasons, Monster Frankenslot, Keno French, Frog Creek, Frozen Queen, Fruit Bat Crazy™, fruit Cocktail, Fruit Punch, Up, Fruits Go Pop!, Fruity Beats Xtreme!, Frutopia, magnificent, powerful drive Bingo Fan of geisha, Riches, gems, Wishes from the genie, Bonanza, genius,Ghost Pirates™, Gift of santa Claus Scratch, Gems Giovanni, Gol, Gol shock, Purchase of God Hand, Gold Canyon™, Gold X, Golden Dragon Club, Egg golden Keno, Golden Girls, Golden Legend, Golden Lemon, Golden Lemon Deluxe, Good Girl bad, Goblins greedy, grocery Store, Pink gypsy Halloween, Birds, happy, Happy Halloween, Fever, hawaiian, Bingo Halloween, Star of the road, Bingo Hollywood, Holmes and the stones stolen, Blizzard hot, hot'n ‘Fruity, Hugo 2 , Inca Treasure, Bingo, instant, Charms irish, Comes from Venus JP, Comes from... oh, Venus!, Italy 3×3, Jack Hammer 2: Fishy Business™, Jack Hammer™, Jackpot 6000™, Jacks or Better, Mini, Jade Butterfly™, JetX, JetX 3, Jewelry, Jingle Up, Joker Reelz, Jokers Wild, Jokerizer, Just to Bingo, Kaboom, Kawaii Kitty, Keno, Keno Deluxe, Keno Fortunes, Keno Pop Keno Rush, Keno Football, Keno las Vegas, Keno80, KenoWar, King of Fruits, Kitty Cash, Kongo Bongo, La Tomatina, Legend of the Nile™, London Hunter, lost Treasure, Lotus, Love, Love Magic, Lucky 3, Lucky 7, Lucky Drink Lucky Drink in Egypt Lucky Keno, Lucky Six, Lucky X, Magic Garden, Magic Garden 10, Magic Shop, Magnify, Man, Maya Mystery, Mega Gems, Mega Glam Life, Mega Joker, Meteoroid, Meteoroid Deluxe, Dynasty Midas, Theft at Midnight, Respin of Millions of Coins, Mine, Mine, Quest, Mines, Minesweeper XY, Jewelry Mona Lisa, Mono-27, Monster Madness, Monsters, moonstone, More gold seekers, Mr. Las Vegas, Mriya, Muertitos: Video Bingo, Multi Hot 5, MULTIFRUIT 81, MWA, Neanderthida Dragon Jackpot, Neon Keno, Neptune Bingo, Nerves of Steal, the Next Six, Nordic Quest, Nuwa, Odds Hi, Ogre Empire, Ole Bingo, Jackpots Ozwin, Pachinko 2, Pachinko 3, Pandas, Run, Paris Nights, Party Pop, PengWins, Persian Nights, Piggy Bank, Pinocchio, Plinko, Plinko MegaWin, Plinko UFO, Pompeii, Poseidon Xtreme!, Prehistoric Story, Swamp Princess, Pumpkin Patch, Queen of gold™, Jackpot Megaways Queen of Wonderland, Rainbow 3×3, Bingo magic of the rainforest, Bingo Rasta, red Card, red Lights, Bingo fruit, reel-to-reel, Reel Hot Respin™, Reel Steal™, Reels of Wealth, Bingo Rio, Rise of the Genie™, RNG-WAR, Robin Hood: Shifting Riches™, Rocket Bang, Rocket Says, Romeo, Rot Stormo 40, Royal Wins, Run Amuck, Keno Russian, Safari Sam, Samurai, Santa's Village, King Savannah, The treasure of the beetle , Super Bets Scudamore™, Secret of the Stones™, Sevens, The Tiger Shaolin, Sherlock. A scandal in Bohemia, Showball 3, sin City Nights, Big Win, Sky Barons, Sky Lantern, Slingo Classic, 20th Anniversary, Slingo Reel King, Slingo Starburst, Slingo Xing Yun Xian, Slots Angels, Snack Blast, Os, Space Force, Space XY, Spacejammers, Spaceman, Spanish Armada, Spin X, Spina Colada, Spinfinity Man, Witchcraft, creepy, Stampede, Sugar Pop 2™ Double Dipped, Sugar Pop!, Cocktail of the summer, Super Ball, Super Fast Hot Hot Respin, Super Keno Super Lucky Reels Super Multitimes Progressive HD Super Sevens, Sweet Alchemy Bingo, Sweet Cocktail, Sweet Crush,Sweet Rush Megaways™, Taxi Movida, Texas Hold'em, Lottery thai, the fisherman, The Candy Keno, The Cup, The exterminator, The walks ghost, The glamorous lifestyle, The owl golden Athena™, The kingdom of the elves, The mania of the money, The secret of Ba, The father of the slot, The father of the slot JP, The parent of slots: Part II, The rabbit clever, visitors drunk, The true sheriff, The master of the wishes™, Thrones of Persia, Dice thunder, Claw of the tiger, Bingo la Tomatina , treasure Room, Tree of fortune, Triple Cash Or Crash™, Triple Joker, Triple Thunder, Triple Tigers™, Turbo 90, Tut's Twister, Tycoons, Under the bed, Underwater™, Valley of pharaohs Vampires, Vegas Solitaire, Vegas VIP Gold, Victories in Las Vegas, Viking Bingo Viking Runecraft, Vikings Voyage™, Vikings Go Wild, Vikings Go to Hell, Village Fun, VIP, Keno, Vegas Weekend, Lucky Wheel, Wicked Circus, Wild, Bonus Re-Spins, Wild Dragon's Fortune, Wild Jester, Wild, Jungle, Wild Spin, Wild Weather, Wilds ™ of fortune, Hunters, wolves, Wolf, Sierra, world Cup Keno, War, world, Christmas, 3×3, Yak Yeti & Roll™, Zombies.
However, keep in mind that this list is subject to change. To obtain accurate information about the options of betting on a slot game specific, please contact the support Team. - The customer has the right to place bets using funds from the bonus balance as of the principal balance, but only bets from the bonus funds count towards the wagering requirement of bonus.
- If the bet is completed successfully, the winnings will be credited to the principal balance within 24 hours. Once wagered, the bonus funds remaining, up to the maximum amount of the bonus, will be transferred to your principal balance. Any amount that exceeds the amount of the bonus will be canceled. If, after wagering, the balance of the bonus is less than the amount of the minimum bet, the bonus is deemed to be lost.
- If the user has a deposit bonus is active, your withdrawal requests will not be approved. To withdraw funds, the client must comply with all the requirements of the bet or remove the bonus. Also, keep in mind that the bonus balance is created only for deposit bonuses and betting can't withdraw funds from this.
- 9.3 GIFTS
- A gift is a special type of bond that may be required to gamble with real money, depending on the presence of a wager requirement, and includes free spins, cash or promotional codes to get cash and free spins.
- Gifts can include special conditions (such as bonus amount, wagering requirements, etc), so before you activate this bonus, we recommend that you carefully read the terms and conditions of that bonus in particular, and please read the rules of the promotion on the website or in Support. Service to avoid any misunderstanding.
- The promotional codes, and the gifts received by promotional codes can only be activated in the main account.
- The availability of a gift does not affect the ability of the client to withdraw funds from your balance.
- You can have a maximum of three gifts of free spins and three gifts in cash in an account at the same time.
- There can only be a gift active at the same time. Any other must be inactive, suspended or cancelled.
- Customers have the right to change the gift in your account no more than once every 15 (fifteen) minutes.
- Gifts cannot be wagered on slot games that are included in promotions and tournaments that are currently available (with the exception of tournaments that include all of the slot), all games, Gamomat, KA Gaming Kalamba Games, as well as in the categories and games specified in clause 9.2.6 of the Terms and Conditions of the Service. You can specify additional restrictions on the block gift. To obtain accurate information about the options of betting on a slot game specific, please contact the support Team.
- The funds from gifts whose wagering requirements have been met will be credited to the balance of the account of the customer within 24 (twenty-four) hours from the moment you meet the wagering requirement, unless otherwise specified.
- A gift, as well as any winnings made by using it, will be lost after its expiry. A gift is active from the moment in which it is granted. The validity period of a gift is available specified in the section “Bonuses and gifts” in My account can not be extended by suspending betting bonus.
- The Company also reserves the right to withhold and remove any gift provided if it has not been used within 6 (six) months from the date it was received.
- 9.4 CANCELLATION OF BONUSES AND GIFTS
- The client can cancel a bonus existing sending it into the section Bond and Gifts or by contacting the Support Service for help via the live chat or e-mail to support@1xslot.com).
- When you cancel a bonus, the balance of the bonus is reset to zero and you will not be required to comply with the wagering requirement. Any profit gained when you redeem this bonus, will be void.
- The client may refuse to participate in bonus promotions by moving the corresponding slider to the idle position in the account settings.
- 9.5 ABUSE OF BONUS OFFERS
- If you detect any abuse of bonuses or gifts, the Company has the right to take the following action against the client: exclude from all promotions later, to cancel all bonuses and gifts available and to cancel any winnings received using the bonus, both at the time of the bet and after it.
- The following relationship between bonuses and deposits made will be considered abuse: 70% of the bonus funds received between 5 and 9 deposits; 50% of the bonus funds received in 10 or more deposits. Players who only make a deposit to receive bonuses at the risk of losing any winnings gained using this bonus and receive only the amount deposited, in order to receive the bonus. The decision on the confiscation of funds to take the management of 1xSlots and are final and binding.
- The Company has the right to check the history of transactions and customer records for any reason and at any time. If during this review reveals a misuse of the bonds by a player, the Company has the right to cancel the bonuses for that customer.
- If the administrators determine that the customer is using strategies of the game that are not approved by the Company to redeem the bonus, the Company has the right to apply the penalties specified in clause 9.4.1 against the user, and to prohibit play on your website. and block your account.
- Below are several known examples of strategies to meet a wagering requirement of bonus that we consider unacceptable:
- to perform a large volume of bets that will have minimal impact on the customer's balance. An example of such a strategy would be to bet on all numbers in roulette or betting on red and black at the same time.
- to make big bets (more than 5 €), with the aim of increasing the balance of the bonus quickly and then drastically reduce the bets (more than double) for no apparent reason and with an account balance sufficient. Each one of these cases will be considered separately by the administrators of the Service.
- perform high-stakes games with a contribution low (percentage of bet that account to the wagering requirement) and then make smaller bets in games with a contribution higher
- postpone any round of any game, including free spins and bonuses, to a later time when there are no wagering requirements and/or restrictions for new deposits, and while the free spins and bonuses are still available in the game
- Any combination of the tactics of the game earlier
- If it is discovered that a group of clients associated to the same type of payment system, geo-location or IP address and use the same strategies of the game, the Company, at its sole discretion, has the right to forfeit the bonus funds and/or deposits.
- Customers with e-mail addresses unique not qualify for bonuses. If, despite this, it receives a bonus, any winnings obtained by playing with him may be forfeited.
- When you register, it is strongly recommended to the Client to provide your real phone number, as the Company will be able to use it to verify the identity of the Client. If we can not communicate with a client, we have the right to apply restrictions on the use of bonuses and block your account.
- In case of dispute, the decision of 1xSlots are considered final.
- 9.6 TOURNAMENTS
- To participate in the tournament, the client shall press the button “Participate” in the page of the offer. If a tournament includes several stages, the client will confirm their participation in each one of them individually.
- All prizes, except the physical, will be credited to customers ' accounts within 72 hours of the end of the tournament.
- The physical prizes may be substituted for cash prizes if the goods can not be sent or if the client chooses to do so. In this case, the funds must be wagered using real money. The wagering requirements and the period of the bet depend on the rules of that particular tournament.
- If two customers have the same amount of points and are both eligible for a prize, the customer who earned these points first is deemed the winner.
- The results are calculated solely on the basis of bets made with real money.
- If during the game the client gains an amount that is deemed worthy of publicity by the casino management, the client agrees to participate in any event organized by Company dedicated to this. The Company reserves the right to use the client's name and the first letter of your last name in any of its announcements about tournament results.
- 9.7 1xSlots MONEY BACK
- Cashback is a partial refund in cash, the amount of which depends on the activity of the games of the customer.
- The refund does not need to be wagered.
- Each new level gives you the opportunity to increase the percentage and the frequency of reimbursement. When the customer to collect the required amount of experience points, you will automatically go to a new level. When a client goes to a new level, the points obtained previously are reset and the process starts over again.
- The points are awarded as follows:
- Level copper: bet $ 1 = 100 points of experience
- Bronze level — bet 1 € = 150 experience points
- Silver level: bet 1 € = 200 experience points
- Gold level: bet 1 € = 250 experience points
- Level Ruby: bet 1 € = 300 experience points
- Level Sapphire: bet 1 € = 350 experience points
- Diamond level: bet 1 € = 400 experience points
- It does not grant experience points by playing in the Games section.
- From levels 1 to 7, the refund is calculated using the following formula:
(the total bet from the last retreat of refund – the amount of earnings from the last retreat of refund) x % refund.
The amount of the refund can not be negative, that is to say, the reimbursement is not available for customers whose total winnings exceed your total bet for the settlement period. - At level 8 (VIP status), the refund is calculated for each bet placed, regardless of whether it wins or loses. Accumulates in the following way:
- 0,25% for slot games
- 0,1% to play in the live casino
- 0.2%, to play lottery games (keno, bingo and scratch cards)
- 0.05% for playing table games (roulette, poker, baccarat, blackjack and games of the section ‘Other games’).
Example of how to calculate the reimbursement for the bets made in live casinos and board games:
the refund amount accumulated is the same as each single bet in the live casino games x 0.1% + each single bet on table games x 0.05%.
Remember that the calculations are performed with up to two decimal places. For example, if the refund is less than 0,01 €, you will not receive credit for this bet, until it reaches at least €0.01 to.
- Keep the following in mind:
- At levels 1 to 7, the bets are included in the calculation of reimbursement only 24 hours after its completion.
Example: The last withdrawal, reimbursement was on the 2nd of January at 01:00 AM GMT. The next attempt of withdrawal will be the 9th of January at 01:00 AM GMT. The refund shall be calculated in function of the period from 1 January to 01:00. m. GMT and 8 January at 01:00. m. GMT; - If a customer has not received the refund since it was recorded, the first calculation will take into account only the activity of the games of the last calendar month.
Example: If a user is logged in and begin betting at 01:00 AM GMT on the 1st of January, but decided to withdraw the rebate at 12:00 PM GMT, 3 march, the refund will be calculated according to the period that begins march 3. February and ends on the 3rd of march.
- At levels 1 to 7, the bets are included in the calculation of reimbursement only 24 hours after its completion.
- Several games are completely excluded from the calculation of reimbursement. Are listed below: 1H All American (NC), 1H Deuces Wild (NC), 1H Jacks or Better, 1H Jacks or Better (NC), 1H Joker Wild (NC), 1xFootball, 300 Carat European Roulette, 4 Dragon Kings, Aces and eights, Acey Deucey, dogfight 1942, Hunter, aliens, All American Double Up, Alter, World, american Roulette, american Roulette, high-risk, Fishing animal, Apollo, Argo, Bingo Atlantis, Aviator, Aviatrix, Aztec, Aztec Gold Mines™ , Baccarat, Baccarat To, Baccarat Pro, Baccarat Pro – High limit, Balloon, balloon Race, Bingo, banana, Bank, Job bank, Career bears, Bingo witchcraft, Bingo, mad scientist, Bingo genius, Bingo, garden, Bingo igloo, Bingo, pirate, Bingo Royale, Bingo Saga Loca, Bingo, Samba Rio, Bingo, Mr. Taco, Bingo-Miss Skull, Bingo Clover of Luck, Bingolaço, Bingolícia, Birds of Paradise, Birds Slot, Blackjack – Single Deck™, Blackjack (5 boxes), BlackJack Classic™, Blackjack Mini (1 box) – low Limit, Blackjack Pro (3 boxes), Blackjack Pro (3 boxes) – high Limit, Blackjack Pro (3 boxes) – Low limit, Blackjack Pro (3 boxes) – Limit VIP, Blackjack™, Ocean Blue, Bombing Fruit, Bonus Poker, Bonus Roulette, Book of victories, Boto Bingo, Boxes, Burning Ice, Burning Ice 10, Burning Ice 40, Caishen Dao, Calorie Killer, Cappadocia, Capsa Susun, Captain Money, Cash for Galaxy Cash or Crash, Casino Hold'em, casino Slots , Chicago Nights, Roulette, china, Slots, christmas, Circus Bingo, Slots of the city, Coin Field, Coin Vault, Cowboy, Fireworks Crash Out, Crazy Ape, Crazy HuntX, Cricket X, Dark, Dark 100, Deuces Wild Double Up, Devil Buster, Dice, dice Game, Donut City, Slot Dota, Double Exposure Blackjack Pro, Double Exposure Blackjack Pro High Limit, Double Blackjack Pro exposure of low limit, Dragon Tiger, european Roulette, Evolution, Fafafa 2, fishing Expedition, God of fishing, a Kingdom of fisheries, War of fishing, Fishing in Yilufa, Fly Jet, Food to Eat, Slots football, Soccer, X, Dragon Force, Deck of fortune, Keno French, French Roulette, Fruitverse, Fruit, fun, Galaxy, Blackjack Galaxy, Roulette Galaxy, Genie Boom, Hunter of giant fish, Go Go Magic Cat, Go Go Magic Dog, Go Gold Fishing 360, Objective, Fish Gods Slash, Godzfishing, Gold Fishing, Cai-Shen, Fishing, Cai-Shen dorada 2, golden Dragon 360, Golden Dragon, the Club's Golden Dragon, Hunter of goldfish, Animal Farm, Happy, Hunter in Happy Meal, Fishing, Heroic, High, Low, Thread, ¡Conéctate! Wars of fishing, Hotline, Hungry Shark, Hungry Shark Cthulhu 2, HyperXplorer, Impossible X, Hell Is, Hunter chickens of iron, Jacks or Better Double Up, JetX, JetX 3, Joker Wild Double Up, fish Hunter KA, Fiesta fish-KA, Keno , Keno Deluxe, KickboxMania, King Octopus, Legend of Erlang, Slots live, Loot or booty, Lucky Video Poker Double Up, Magic Garden, Magic Garden 10, Magic Garden 40, Magic, Witches, Magnify, Man, Mermaid Hunter, the Mermaid Legend, Mermaid's World, Meteorite, Mines,Minesweeper XY, Mini Roulette, Monster Collector, Monster Island, Moon Stone, Multi Hot 5, Muscle Tussle, Beast, mythical, Narcos, Nascar Streak, Wicked Witches, Roulette neon, Baccarat no commission, no-fly Zone, Oasis Poker Pro, Oasis Poker Pro – high Limit, Oasis Poker Pro – Limit low, Ocean Princess, Ocean Ruler, Ocean Star Hunt, period onmyoji, Bingo Paradise Trippies, Penalty Shootout, Roulette staff, Pharaoh, Plinko, Plinko MegaWin, Plinko X, Pontoon Pro, Pontoon Pro High Limit, Pontoon Pro low Limit, Poseidon Battle, Poseidon's Secret, Power Balls, Light Pumpkin Victory, Punto Banco Pro, Punto Banco Pro high Limit, Punto Banco Pro low Limit, Limit Point Bank Pro VIP, Rabbit Party, Racing Dogs, Racing Dogs +, Pro Racing Dogs, Horse racing, kart Racing, Rainforest Magic Bingo, Red Baron, Red Dog, RNG-WAR, Robot Wars, Rocket Bang, Rocket Says XY, Romance of the Three Kingdoms, Romeo, Roulette, Roulette (rev. 3.0) Advanced – low Limit, Roulette (rev.3.0) French Roulette (rev.3.0) French – low Limit, Roulette advanced Roulette advanced high Limit, Roulette advanced – Limit VIP French Roulette – high Limit, French Roulette – Limit VIP, Roulette™, Keno Russian, Safari Hunter, Samurai, Fight sharks, Shenron Hunter, Pro Blackjack one deck Blackjack Pro of a deck of cards high limit, Blackjack Pro from a deck of low limit, Lantern of the sky, Cat cowboy space, Space XY, Astronaut , special Operations, Spin 2 Win, Spin 2 Win American, Spin 2 Win, Royale, Spin 2 Win Royale American, Spin X, Slots, sports, Cocktail of summer, Super Keno, Super Video Poker, Sweet Alchemy Bingo, Slots, Sweet Candy, Cocktail sweet, Teen Patti Face Off, The monster of the depths, the French roulette, the kingdom of the elves, the dragon's three heads, the land of the thunder, the triple 7, tropical fruit, roulette, Turkish, bar, two eights, Txs Holdem Pro, Txs hold'em Pro – high limit, Txs Holdem Pro – low Limit, Battle underwater, underwater treasures, VA BANK, Vampire, Viking, Keno VIP, Burning virtual roulette, Roulette, classic Roulette, Bingo, whale, wild Jungle, Mage, wild, Capture, Won, Won, Lord World Elf King, World of the King-Mage, World War, Zeppelin, Hunting the Zodiac, Chicken Zombie Party Zombie, Zombies. Roulette advanced – Limit VIP French Roulette – high Limit, French Roulette – Limit VIP, Roulette™, Keno Russian, Safari Hunter, Samurai, Shark Fight, Shenron Hunter, Pro Blackjack one deck Blackjack Pro from a deck Blackjack Pro of a deck of cards high Limit, Blackjack Pro from a single deck, low Limit, Lantern of the sky, Cat, space Cowboy space, Space XY, Astronaut, special Operations, Spin 2 Win, Spin 2 Win American, Spin 2 Win, Royale, Spin 2 Win Royale American, Spin X, Slots, sports, Summer Cocktail, Super Keno, Super Video Poker, Sweet Alchemy Bingo, Slots, Sweet Candy, Sweet Cocktail, Teen Patti Face Off, The Deep Monster The French Roulette,The kingdom of the elves, Dragon, three-headed Thunder Land, Triple 7's, Tropical Fruitsie, Roulette, Turkish, Two-Eight Bar, Txs Holdem Pro, Txs hold'em Pro – High Limit, Txs Holdem Pro – Low Limit, Battle underwater, Underwater treasures, VA BANK, Vampire, Viking, Keno, VIP Roulette virtual ardent, classic Roulette virtual, virtual Roulette, Bingo, whale, wild Jungle, Mage, wild, Capture, Won, Won, the World of the king lord elf, World of the king the lord mage, World War, Zeppelin, Zodiac Hunt, Zombie Chicken, Zombie Party, Zombie. Roulette advanced: limit VIP French Roulette high limit, French Roulette: limit VIP, Roulette™, Keno Russian, Safari Hunter, Samurai, Shark Fight, Shenron Hunter Deck Blackjack Pro Single, Blackjack Pro of a deck of cards high limit, Blackjack Pro from a deck of low limit, Sky Lantern, Space Cat, Space Cowboy, Space XY, Astronaut, Special OPS, Spin 2 Win, Spin 2 Win American, Spin 2 Win, Royale, Spin 2 Win Royale American, Spin X, Slot sport, Cocktail of summer, Super Keno, Super Video Poker, Sweet Alchemy Bingo, Slots, Sweet Candy, Cocktail sweet, Teen Patti Face Off, The Deep Monster, The French roulette, The kingdom of the elves, Three -Dragon head, Thunder Land, Triple 7's, Tropical Fruitsie, Roulette, Turkish, Two-Eight Bar, Txs Holdem Pro, Txs hold'em Pro – high Limit, Txs Holdem Pro – Limit low, a Battle underwater, underwater treasures, VA BANK, Vampire, Viking, Keno, VIP Roulette virtual burning, virtual Roulette, classic Roulette, Bingo, whale, wild Jungle, Mage, wild, Capture, Won, Won, the World of the Lord King Elf, World of the Lord King, Magician, world War, Zeppelin, Hunting the zodiac, Chicken zombie, Fiesta zombi, Zombies.Tropical Fruitsie, Roulette, Turkish, Two-Eight Bar, Txs Holdem Pro, Txs hold'em Pro – high Limit, Txs Holdem Pro – Limit low, a Battle underwater, underwater treasures, VA BANK, Vampire, Viking, Keno, VIP Roulette virtual burning, Roulette Classic virtual, virtual Roulette, Bingo, whale, wild Jungle, Mage, wild, Capture, Won, Won, the World of the King Lord Elf, World of the King the Lord Mage, world War, Zeppelin, Hunting the zodiac, Chicken zombie, Fiesta zombi, Zombies.Tropical Fruitsie, Roulette, Turkish, Two-Eight Bar, Txs Holdem Pro, Txs hold'em Pro – high Limit, Txs Holdem Pro – Limit low, a Battle underwater, underwater treasures, VA BANK, Vampire, Viking, Keno, VIP Roulette virtual burning, Roulette Classic virtual, virtual Roulette, Bingo, whale, wild Jungle, Mage, wild, Capture, Won, Won, the World of the King Lord Elf, World of the King the Lord Mage, world War, Zeppelin, Hunting the zodiac, Chicken zombie, Fiesta zombi, Zombies.
- The frequency with which granted the cashback depends on the level of the client:
- Level of copper: once every 7 days
- Bronze level – once every 6 days
- Silver level – once every 5 days
- Gold level – once every 4 days
- Level Ruby – once every 3 days
- Level sapphire: once every 2 days
- Diamond level – All the days.
- VIP level – without restrictions; It may take a withdrawal if there is enough availability.
- The refund will be recalculated constantly; can Be removed if the amount is sufficient to grant it, and all the conditions are met, but not with greater frequency than is possible through the level.
- The amount of the refund on all the wallets active user will be added and will be credited to the main account.
- Customers may not participate in the loyalty program using multiple accounts. Remove all the points of experience we have accumulated in multiple accounts.
- 10. RESPONSIBLE GAMING
- Gambling problems are associated with mental health problems and may manifest as depression, anxiety and suicidal thoughts. Also have an adverse effect on family relationships, work, academic performance and may lead to the bankruptcy or offense.
The game should be a fun hobby and not a way of earning money.
Unfortunately, in some cases, the abuse of the game can lead to problems. We care about our clients and do everything possible to provide a secure and reliable service that our customers can use without harmful consequences. - Our company does not allow gambling for minors (persons under the age of 18 years).
Do not advertise our products and services to minors or people mentally vulnerable.
We ensure that our activities of advertising, sponsorship and marketing does not contain any information intended to attract children under the Service. - If you share your computer with minors, you must make sure that they do not have access to user names, passwords, and banking details.
There is software available to limit access to gambling, for example, NetNanny and Cyber Patrol. - Our advertising campaigns and advertisements do not mislead customers or misrepresent the services that we offer. Customers are informed about their chances of winning, and the possible risks. The services are provided for a fee and are not encouraged over-expenditure. To assess your level of addiction to the game, answer “Yes” or “No” to the following questions:
- What are your expenses out of control?
- How often you ask to borrow or steal money to continue playing?
- Have you been spending less time with your family and loved ones lately?
- Do other people's opinions about your activity on the gaming services have begun to irritate?
- Have you lost interest in your hobbies or leisure activities?
- Do you feel depressed or even suicidal thoughts at times due to the loss?
- Have you ever lied to cover up the amount of time or money that you have spent gambling?
If you answered “Yes” to most of the questions above, then it is likely that you have a problem with the game.
- It is never too late to admit you have an addiction and face it. We value our customers and certainly never contribute to the problem. Read the following tips to help you reduce the risk of developing an addiction to the game:
- Don't consider the game as your main source of income.
- Set a limit on the amount of money and time you're willing to spend, and do not exceed the limits that you set.
- Gamble only with money that you can afford to lose.
- Avoid the temptation to chase your losses.
- Do not play if you are under the influence of alcohol or drugs, or if you're feeling depressed.
- For customers who wish to establish boundaries in your bets, we offer a service of voluntary self-exclusion, which allows you to close your account by one of the following periods: 1 month, 6 months or 1 year. To use this service, you must provide photographs of documents confirming that you are the owner of the account (the list of required documents may vary at the discretion of the department of safety and security). Once your account has been verified successfully, you can not access it during the specified period of time. Users can request the completion of the self-exclusion period before it expires; however, the final decision lies with the management team of the service. The number of requests to finish the self-exclusion period is limited to 2 (two) times a month. If you exceed this limit, your application will be rejected. Your next application will only be considered after 30 (thirty) days from the date your application was rejected. At the end of the period of self-exclusion, you can resume the full use of the Service without any restriction.
- During the period of self-exclusion, you must not attempt to open a new Account and you must accept that the Company will have no financial responsibility, and shall not be liable in any way if you continue playing or using a new Service Account under a name or address that is different.
- Independent organizations
Here you will find the contact information of organizations that can help people with gambling problems, and to your friends and family.
Gamblers Anonymous GA
Tel: (+44) 0207 384 3040
Web: www.gamblersanonymous.org/ga/
Gam-Anon
Tel: (+44) 08700 50 88 80
Web: www.gamanon.org - 11. ERRORS OR OMISSIONS
- In case of a malfunction of the software or hardware of the computer that we use, we will make all reasonable efforts to correct the problem as quickly as possible. If such problems cause a game to be interrupted to the point that it cannot be restarted from exactly the same point in time in which it was interrupted, without an irreversible loss of data, we will apply the policy to a more fair and reasonable to the situation (which may include resetting the balance of your Account as it appeared prior to that there were the last bet on the server in the Operator immediately before the occurrence of the problem).
- If, as a result of an error, have been credited funds to your account, and you use those funds to make bets or play games, we may cancel such bets and/or withhold any winnings which you have received by using these funds. If we have paid out on your winnings from such bets or gaming activities, the Company has a right to which we return it to you.
- When you access the Service through the Internet, you should understand that:
- You can find system problems, defects, errors or malfunctions of the Service. If you have any technical problem, please contact the support Service by e-mail;
- The success of the promotions made at high speed directly depends on the equipment used and the speed of your Internet connection;
- The rules of any promotion or the game they are always available for your review. Be sure to read it before you use the products from our Service.
- If you make a bet in a live event, you may not be able to view or obtain the most recent information about the event in the time period relevant. The Company is not responsible for any loss that you suffer as a result of a delay in the transmission of information related to any event.
- You are solely responsible for the speed of your Internet connection and the state of the computer that you use to access the Internet. The Company does not accept any responsibility for any loss that you suffer as a result of loss of service, poor Internet connection, or otherwise) due to the Internet service providers or providers of telecommunications services that you use to access the Service.
- 12. EVENTS OF FORCE MAJEURE
- The Company will not be responsible for any failure to perform, or delay in performance of, any of our obligations under the Terms and Conditions that is caused by events outside our reasonable control, including, without limitation, failure of telecommunications networks, problems with the electricity. , problems with computers (or other computers) belonging to third parties, fires, lightning, explosions, floods, extreme weather conditions, strikes and lockouts, terrorist acts, acts of government or other competent authorities ( “Force Majeure” ).
- Our performance is deemed to be suspended during the period of Force Majeure. We will make all reasonable efforts to put an end to the event of Force Majeure or to find a solution by which the obligations of the Company can be met despite the Force Majeure event.
- 13. INTERPRETATION
- The original text of the Terms and Conditions are written in English and any interpretation of them will be based on the original English text. If the Terms and Conditions or any documents or notices related to them are translated into any other language, the English version shall prevail. The changes in the amount will be shown in the next stage. If you transfer the initial amount you risk losing your deposit.
- If you make your deposit in accordance with the instructions, but your deposit is not credited to you, please contact the Customer Care team within 24 hours of the time that made the request. If you have passed 7 days or more from the reservoir failed, the Customer Care team will not be able to find your funds.
In such cases, the Company reserves the right not to compensate for the amount of the deposit. - When you perform transactions with criptomonedas, will be charged the following fees if the account of the customer is in fiat currency:
- 2% for deposits
- 4% for withdrawals
For example, you will be charged fees if a customer's account is in EUR (euro) and make a deposit in criptomoneda TRX (TRON).
Customers with wallets criptomonedas make deposits and withdrawals using criptomonedas not be charged fees.
- If you commit fraud with respect to the Company, such as, for example:
- abusing bonus offers and other promotions
- Use external factors to unfair and/or media influence (commonly known as cheating)
- Take unfair advantage (exploit bugs, defects or errors of the software)
- Opening duplicate accounts (multiple accounts)
- using gaming software or automated analytical systems
- To participate in the fraudulent use chargebacks and rakebacks
- To use credit or debit cards stolen, copied, or authorized as a source of funds
- And conspired with others to gain an unfair advantage through the use of bonus offers and other promotions offered by us
- Try to register for an account using false or incorrect information.
- any real action or attempted action by you that we may deem reasonably illegal in any applicable jurisdiction, made by you intentionally or with intent to deceive and/or circumvent the restrictions prescribed by the law, regardless of whether such action or attempt If the action actually caused any loss or damage,
the Company reserves the right to stop such fraudulent actions by canceling the stakes; to close your account with a refund; and to report to law enforcement authorities as relevant on the fraudulent actions.
- In the circumstances referred to in paragraph 7, the balances of the accounts of the customer will be refunded once the investigation is concluded. The balance will be calculated excluding any unfair profit generated.
- The Company reserves the right not to compensate you for any service charges imposed by payment systems to deposit and/or withdraw funds from the account.
4. REFUND POLICY
- You are responsible for determining whether your accessing and/or use of the Service complies with the laws applicable in your jurisdiction and you warrant to us that gambling is legal in the territory in which it resides. When you open an account and/or to use our Service, you must ensure that its actions are legal in the territory in which it resides. You also warrant and agree that you have received legal advice before registering in our Service. If we become aware that reside in a country where the use of the Service is deemed illegal, we will have the right to close your account and refund any remaining balance in your account at the time of its closure (after the deduction of any earnings credited since you made your deposit most recent).
- In the case of
- duplicate record (including the record with a new name), the presentation of documents of another person, invalid or forged (including those that have been edited using any kind of software or graphic editor)
- Multiple violations of the terms and conditions of the company
- doubts about his identity or the information that has been provided (i.e., address, details of the credit/debit card, other data)
- any type of fraud committed by you or by another person acting in his interest or in collusion with you, including, among others:
- refund or fraud rake
- Your use of a bank card is stolen or not verified as a source of funds
- any action you carried out or attempted to carry out that could be reasonably considered illegal in any applicable jurisdiction, that may have been committed deliberately or with the intent to deceive and/or bypass the restrictions set by the law, regardless of whether this action or attempt to ultimately cause a loss of or damage to your account
- You have information on the outcome of an event in the time of placing a bet on that event.
- Bets made by a group of customers acting in concert (as a union), in collusion with others to gain an unfair advantage through schemes of bonus or any other promotion offered by us.
- suspicions that you have used software or special hardware that facilitates the automated wagering, including, among others, the use of malfunctions, failures or bugs in our software in connection with the Services that we offer; your use of programs, devices, or systems analytical fraudulent, including, among others, the software that allows you to place bets without human intervention (for example, bots), etc.
- the use of unfair means of any kind in order to obtain information or to circumvent restrictions imposed by the Company.
The directors of the Company have the right to request, at its discretion, any document that proves your identity or other information you have provided (for example, passport details, home address), as well as to cancel any payment until you have verified all these details.
The directors of the Company reserves the right to make a video call as part of the identity verification process or request that the documents be sent by postal mail. The verification may take up to 72 hours from the time we receive the above mentioned documents. The result of the video may be provided within the following 5 working days for it to perform the same. If it is shown that the data supplied is not valid, the Company has the right to take all reasonable steps, including, among others, to suspend all transactions for the duration of your research and proceed to the full verification of your account once they are available all the documents. required to have applied for the verification procedure.
- Once the study is completed, the Company may take any decision it deems fair and reasonable:
- block (close) your account (including any duplicate account), which may involve:
- cancelling all bonuses, free spins and winnings received using this duplicate account, so that they will no longer be available to you
- at our sole discretion, to cancel all winnings and refund the balance of your account at the start of the investigation (less any winnings cancelled) performed from your main account and duplicate. We also have a right to repay any amount you owe us in connection with this duplicate account, directly from any of your accounts (including any other duplicate account).
- At our sole discretion (in exceptional cases), to allow the continued use of the main account and recognize it as valid, while all the actions made by you from the duplicate account will be void, the(s) account(s) duplicate(s) will be locked and/or terminated by the decision of the Company (the decision is made for each particular case individually, depending on the magnitude of the infringement).
- block (close) your account (including any duplicate account), which may involve:
- You will be responsible for the violation of the paragraphs mentioned above. In case of violation of these Rules, the Service reserves the right to refuse to pay any winnings or to refund stakes. The Company will not be responsible in relation to the time that it is aware that you are located within any of the categories set out above. This means that the Company will be entitled to take the above measures at any time once you have the knowledge that you are a person who can be designated as above.
- For any query related to refund requests, you should contact the Customer Care team to support@1xslot.com within the first twenty-four (24) hours after the completion of the transaction in question.
Each query will be answered in a timely manner within the (24) to (72) hours following its delivery, depending on the department involved, and will provide a response after that time.
You acknowledge and agree that each query will be reviewed case-by-case basis and that it is ready to provide any additional information requested by the official Customer Service if this is reasonably necessary to provide a response. In some cases it may take more time to provide a response, in which case you will be notified.
The compliance of an application for a refund depends on the payment method particularly used to perform the transaction in question.
Refunds will be made using the same method of payment that was used to perform the transaction in question.
Subject to the Terms and Conditions, the Company reserves the right to refuse any such request at its sole discretion.
5. VERIFICATION OF YOUR IDENTITY
5.1 GENERAL TERMS
- You are responsible for keeping confidential your password and account number received during the registration process and confirms and agrees that any account activity done by you only. If any third party using your account, you will be solely responsible for the access to the same. If your user name or password have come into the hands of a third party, you should change your account password and e-mail more secure. It's strongly recommended not to disclose any of your account information (codes cash withdrawal or codes for changing your phone number, etc) to any third party.
- A registered customer, you can not re-register as a new customer (with a new name, with a new email address, etc). In the event that they try the new registration (including registration with a new name) or the use of documents that belong to another person, or that are invalid or false (including the altered documents using image processing software), the Company reserves the right to cancel any wager made from that account.
- If the Security Service have any doubt about your identity or the accuracy of the personal data provided (address, credit or debit card or other data), you have the right to request any document to verify their identity and location, and/or to hold a conference of identity verification by video.
- If he refuses to undergo the procedure of verification of identity, the Company has the right to void any bet placed by you and your account may be suspended during the period of investigation (up to 2 months).
- The Company has the right to cancel any payment until you have verified all the details. The verification may take up to 72 hours from the receipt of the documents, and the documents must comply with all the requirements.
- If it is found that the submitted data are incorrect, the Company has the right to cancel any bet and to suspend all transactions for an indefinite period of time, proceed to the verification of the account and request any document necessary for account verification.
5.2 VERIFICATION PROCEDURE
- Identity verification is a process to confirm that all personal data submitted by a player during the registration of the account are correct.
- Note that the verification of identity is not a mandatory condition to play at the Service. However, we reserve the right to begin the verification of the identity of a player in our sole discretion at any time. The security department may also require additional verification and require any document to review or make a video if the client violates the terms of use of the Service.
- If a process is required for further verification, we will inform you about it via live chat or with a notification from the Service.
- The identification procedure regular may consist of several steps, as a confirmation of the e-mail address and telephone number, identity verification, etc
To avoid any problems that may arise during this procedure, read about each stage of the process of identity verification.
5.3 VERIFICATION OF THE EMAIL ADDRESS, AND PHONE NUMBER
- Go to My account and link your e-mail address and phone number current with your account.
- To verify your e-mail address, complete the following steps: send an email to your current email address that you specified in My account; When you receive an e-mail Service, open it and click “Confirm email” or follow the link. The link is valid for 24 (twenty four) hours. If time runs out, you have to start the confirmation process again. You should receive the confirmation email within 10 (ten) minutes. Otherwise, check your spam folder or click here to resend the email. If you do not receive an email, please contact our customer care team and remember to specify the reason for your contact.
- To verify your phone number, complete the following steps: go to section personal Profile in My account and enter your current phone number without the country code. The confirmation code will be sent to the number you specify. Then, enter the code that you receive in the pop-up window. If you are roaming or your current residence does not correspond to the country of registration, and if your phone number does not correspond to the numbers used in their registered country, you may not be able to receive the activation code. If you experience any of the problems listed above, contact our Customer Care team and remember to specify the reason for your contact.
5.4 VERIFICATION OF IDENTITY
- To verify your identity, you must submit one of the following documents for verification:
- Double-page of your passport
- The photo page of your travel document
- Your id card
- Before sending the documents, take into account some important points:
- If you reside in Russia, Ukraine or one of the CIS countries, please check the period of validity of your document.
- The pictures of the uploaded documents must be of good quality (all brands must be visible and easy to read).
- All the corners of your passport or identity document must be visible.
- The documents submitted for verification must not have any mark of any third party.
- You should only upload your own documents.
- Please note that by completing the information in My Account, it is important to verify that the data entered are correct. All details must correspond with the information contained in the documents that you submit. The Company reserves the right to refuse to proceed with the identity verification process if you found errors or discrepancies.
- It is possible that you are asked to send a photograph of you holding a document in his hands in front of your correspondence with the department of safety and security. You will need to retain the document that you presented previously. Your fingers should not cover the serial number, all the data of the document must be clearly visible and its correspondence with the department of safety and security should be easy to read in the background.
- It is strongly recommended that you pay close attention to the details and follow the advice given at the completion of the verification procedure. If you do so the process will not take you much time and will be simple.
5.5 CONFIRMATION OF ADDRESS
- To confirm your residential address temporary or permanent, you must submit one of the following documents:
- a utility bill
- a bank statement
- a document issued by the tax service
- a certificate of last known address: this document must be issued by governmental agencies of their place of permanent residence
- The document submitted must meet the following requirements:
- The document confirming your residential address, must not be more than 3 months old at the time of verification.
- Your full name and home address must be stated on the document.
- The photographs must be of the original document.
- If the documents that you sent does not meet the requirements, it will reject the check.
5.6 VERIFICATION OF A BANK CARD OR PAYMENT SYSTEM
- To confirm that you are the owner of the payment method you want to use to replenish your account and withdraw winnings, you must submit the following:
- To a bank card: a color photo of the front. The following information must be clearly readable: the first 6 and the last 4 digits of your bank card number, the validity period and the name of the holder of the card. If you have a card without a name, you must also provide a bank statement or a screenshot of the screen when you log on to your bank account, that shows your full name and payment details of the card.
- For a payment system: a screenshot of the profile of his account of the payment system that shows your full name and payment details, and a screenshot of your payment history that show deposits into your account on our Service. The requirements are the same for all payment systems that supports the Service.
5.7 PROTECTION OF PERSONAL DATA
- The check in 1xSlots is a process completely confidential. The Service does not transfer the data of the players to third parties except in the cases mentioned in the law. This is a common practice for all online services, so there's nothing to worry about with respect to this procedure.
6. PRIVACY POLICY
6.1 PRIVACY
- 1xSlots is committed to protecting your personal data.
- This privacy Policy explains what information we collect when you use our services, why we collect this information and how we use it.
Please note that this privacy Policy will be agreed between you and 1xSlots (hereinafter “We”, “Us” or “Our”, if applicable). - It is possible that we make changes periodically to this privacy Policy and notify you of such changes by posting the modified terms on our platforms.
We recommend that you review this Privacy Policy periodically.
6.2 CONSENT FOR THE PROCESSING OF PERSONAL DATA
RIGHTS OF THE HOLDER OF PERSONAL DATA
- The processing of your personal data in 1xSlots begins only after you have clearly expressed their approval, which establishes and confirms their free, prior, explicit, informed and unambiguous for the processing of your personal data (hereinafter, the “Consent”).
The Consent that you give freely, voluntarily and in their interest is explicit, informed and conscious. - Your consent to the processing of your personal data may be granted by you or your representative in any way that allows for proof of receipt, to know:
– WRITTEN
In this event, the Consent must contain the following information:- surname, name, patronymic (if applicable), address of the holder of the personal data, number of primary identification document, date of issuance of the document and the issuing authority, or surname, name, patronymic, address of the representative of the personal data subject, number, date of issue and issuing authority of your primary identification document, the requirements of a power of attorney or other document confirming the authority of such representative (upon receipt of the consent of the representative of the subject of personal data)
- The postal address of 1xSlots that receives the consent of the interested party.
- the purposes of the processing of personal data
- a list of the personal data for the processing of which the consent of the holder of personal data
- the name and address of the person (legal entity) that processes personal data on behalf of 1xSlots, if the processing is delegated to such person (entity)
- a list of actions regarding personal data for which consent is given; general Description of the methods of processing of personal data
- the period during which it is valid, the consent of the holder of the personal data, as well as how to remove it
- the signature of the holder of the personal data
– A MODE OF ACTIONS IMPLICATIVAS of a holder of personal data has expressed its willingness to establish a legal relationship with 1xSlots, not in the form of expression, written or oral, of his own will, but by their behavior, from which we can conclude that intention (for example, registration on services 1xSlots, execution of monetary transactions in your personal account obtained through registration on the services of 1xSlots, which is a condition for participation in bets according to the Terms and Conditions of 1xSlots, betting register through your personal account and receiving winnings through his personal account, compliance with the rules set forth by the gambling operator, etc).
- 1xSlots do not require your consent to process your personal data in the following cases:
- when the processing of personal data is necessary to achieve the objectives provided for in international treaties or laws of local jurisdictions, for the performance and fulfillment of the duties, powers, and duties conferred by law;
- when the processing of personal data is necessary for the administration of justice, the execution of a court decision or a decision of another legal body, or an official subject to execution in accordance with local laws;
- when the processing of personal data is necessary to protect the life, health or other vital interests of the holder of the personal data if it is not possible to obtain your consent;
- when the processing of personal data is necessary for the exercise of the rights and legitimate interests of 1xSlots or of third parties, or for the achievement of the purposes of socially significant, provided that this does not violate the rights and freedoms of the personal data;
- when the processing of personal data is performed for statistical analysis purposes or otherwise, subject to the anonymization mandatory of your personal data, except when personal data is processed for marketing purposes;
- when you have provided access to the personal data that are being processed to an unlimited number of people;
- when the personal data that are being processed are subject to publication or mandatory disclosure in accordance with the laws of local jurisdictions.
- The procedures to withdraw your consent to the processing of your personal data, to obtain information on the availability of your personal data in 1xSlots and to clarify, block and destroy your personal data that 1xSlots preserves order is governed by the “Policy of general data”. General regulation of Data Protection (RGPD) and comply with them in full.
6.3 OBJECTIVES OF THE COLLECTION OF INFORMATION
- We collect and process information that may be used for purposes of personal identification, including, among others, first name and last name, date of birth, details of credit card, home address or other address, e-mail address, phone number, or other appropriate personal information. information (hereinafter “Information”).
- It is possible that we ask you to provide personal information when you use our Service, register for an account or use our services.
The personal information that we collect may include information such as:- Contact information (including phone number and email address)
- Residence information (address, postal address, geographic)
- Payment information
- Transaction history
- preferences when you use the services
- Comments on the Services
This information is collected, processed and stored by us on servers, in accordance with the requirements of the legislation of its state.
- When you interact with the services, our servers stored in your activity log unique, that collects certain administrative and traffic information including:
- source IP address
- access time
- date of access
- web pages visited
- language used
- reports of software bugs
- type of browser used
This information is necessary to ensure that we provide services of the highest quality.
- We never collect personal information about you without your knowledge.
6.4 MEANS OF COLLECTING AND PROCESSING DATA
- We may automatically collect certain data as discussed above and receive personal information about you when you provide such information voluntarily through the services or other communications and interactions on our Service.
- We may also receive personal information from vendors and online service providers, and from customer lists lawfully acquired from third-party providers.
In addition, we may use the services of external service providers to provide technical support for your online transactions and maintain your account. - You will have access to any information you provide to such vendors, service providers, and e-commerce services from third parties. We will use the Personal Information in accordance with the provisions of this Privacy Policy.
- This information will be disclosed to third parties outside the company only in accordance with this Privacy Policy and the laws of your state.
6.5 THE USE OF THE DATA
- We use the personal information you provide to us to provide our Services to you, provide customer service, to ensure the safety required, verify and control the identity, process any of your online transactions, as well as to assist in your participation in third. .-promotions for parties that meet certain commercial conditions, and for any other purpose related to the operation of our gaming Services.
Therefore, during the provision of our services, we may share your personal information with our partners have been carefully selected (including any other party that have arrangements with you about the sharing of your data). - Your personal information may also be used by us to provide:
- promotional offers and information on our products and services
- promotional offers and information regarding the products and services of our partners, with the aim of expanding the range of products that we offer you and improve our customer service
- From time to time, we may request information via surveys or contests. Participation in these surveys or contests is completely voluntary and you have the option of whether or not to disclose your personal information.
Information requested may include contact information (such as name, mailing address, phone number), and geographic information (such as zip code or postal address), age. - By participating in any contest or accepting prizes) on our part, you agree to the use of your name for promotional purposes without further compensation, except where prohibited by law.
- If you have not decided unequivocally if you wish to receive promotional information from us, we may use your personal information (including your email address, and phone number) to provide you with information about our products, services and promotions, including other gaming products ( including online poker, casino, betting, backgammon, etc) and products and services from third parties carefully selected by us.
6.6 DISCLOSURE OF INFORMATION
- We do not disclose your personal information to companies, organizations or individuals not associated with the Company.
- We may disclose your personal information to companies, organizations or individuals not associated with us if you have given us your consent to these actions.
- We may disclose your personal information if required to do so by applicable law or if we believe in good faith that such actions are necessary to:
- comply with any matter or legal process that we apply to us, any of our websites or services, or in circumstances in which we are essentially subject to a legal obligation
- to protect our rights or property
- To protect the personal safety of users of our services or the public.
- If, in our opinion and in our sole determination, we discover that we have been deceived or attempted to deceive us or to any other user of the service in any manner, including, among others:
- manipulation of the game
- Payment fraud
If we have reason to suspect that you commits a fraudulent payment, including use of stolen credit cards, or any other fraudulent activity (including any chargeback or other payment or prohibited transactions, including money laundering, we reserve the right to share this information along with your identity information with other online gaming sites, banks, credit card companies, appropriate regulatory agencies and law enforcement authorities relevant.
- In order to conduct public research on the prevention of addictions, your data may be transferred to the relevant institutions.
6.7 ACCESS
- You may choose not to receive promotional communications either:
- by choosing to opt out via your account settings available on our sites or through our services
- in response to a promotional e-mail you receive from us
- at any time by sending an e-mail or by writing to our Customer Service
- In addition, you can contact with us at any time if:
- you want to know what personal information of yours we collect, process and store, and also what sources we have obtained
- We want to confirm the accuracy of the personal information we have collected about you.
- I would like to update your personal information; and/or
- you have any complaint regarding our use of your personal information.
If necessary, we will update any information you have provided to us, always demonstrating the need for such changes and to verify your identity.
- For the avoidance of doubt, nothing in this Privacy Policy we will retain your Personal Information if the law of your country requires us to provide it.
6.8 COOKIES
- INFORMATION STORED ON YOUR DEVICE
When accessing our services, with your consent we may store information on your device. This information is referred to as "cookies", which are small text files that contain letters and numbers for recording your preferences. The cookie is stored on your device when you use our services while visiting our Services.
We also use local shared objects or ‘flash cookies’. The ‘Flash cookies’ are similar to browser cookies. They allow us to remember your visits across our Services.
Neither cookies nor flash cookies can be used to access your device or use information on your device.
We only use cookies and "flash cookies" for monitoring.
We only use these methods to track your use of our services, and to record their preferences.
Cookies help us monitor traffic to our Service, to improve our services, provide you with access them and increase your interest in our services.
We use flash cookies and other cookies to help us show you more relevant ads and specific. - STRICTLY NECESSARY COOKIES
Strictly necessary cookies are used to enable users to navigate the Service and to use its features, such as access to secure areas of the Service, or perform financial transactions. Without these cookies, could not use our Service efficiently. - THE REGISTRATION PROCESS
These cookies contain information that is collected during your registration and will allow us to recognize you as a customer and provide you with the services you require. We may also use these data to better understand your interests and preferences and to constantly improve your visits to our platforms and use of our services. - OUR WEB SITE
We use cookies to collect information about visitors to our Service.
Our servers use three different types of cookies:- Cookie based session’: this type of cookie is only allocated to your device during your visit of our Service. A cookie-based session will help you navigate our Service faster and, if you are a registered customer, allows us to provide more relevant information to you. This cookie automatically expires when you close your browser.
- ‘Persistent’ Cookies: this type of cookie will remain on your device for a period of time given for each cookie. Flash cookies are also persistent.
- Cookies ‘analytical’: This type of cookie allows us to recognise and count the number of visitors to our site and to see how visitors use our services. This helps us to improve the way they operate our Services, for example, by ensuring that you can log in and find what they are looking for easily.
You take a decision and you always have the option to accept or decline cookies.
Most web browsers automatically accept cookies, but, if you prefer, you can modify the settings of your browser to maintain control over their cookies.
You can use your web browser to: - delete all cookies
- block all cookies
- allow all cookies
- block third party cookies
- Delete all cookies when the browser is closed
- Open a session “private browsing”/”incognito” that allows you to browse the Internet without storing data locally
- Install add-ons and plug-ins to extend browser options
Where can I find information about managing cookies? - Information about cookies in Internet Explorer
- Information about cookies on Chrome
- Information about cookies in Firefox
- Information about cookies in Safari
- Information about cookies on Opera
- FLASH COOKIES
You can modify the settings of your Flash Player to avoid the use of flash cookies. The settings manager of your Flash Player allows you to manage your preferences. - If you choose to decline all cookies in your browser, unfortunately you will not be able to use some of the features and services, and some services will not work correctly, for example, we will not be able to save the interface language chosen.
6.9 CONSENT TO THE USE OF ELECTRONIC SERVICE PROVIDERS
- To be able to play real-money games on our services, we shall transfer money and receive money from us. To facilitate these services, we can use electronic payment systems of third parties to process the financial transactions required.
- By accepting this Privacy Policy, you agree, expressly and voluntarily to the transfer to third parties of your personal information necessary for the processing and completion of monetary transactions, including, where necessary, the transfer of your personal information outside of your country.
- We take steps to ensure that your privacy is protected when using payment systems of third parties.
6.10 CONSENT TO SECURITY REVIEW
- We reserve the right to conduct a security review at any time to validate the registration details provided by you and to verify your financial transactions and the right use of our services, in order to avoid possible violations of our Terms and Conditions and any applicable Law.
- When you use our services and, therefore, accept our Terms and conditions, you authorize us to use your personal Information and to disclose your personal Information to third parties in order to validate the information that you provide during the registration and use of our Services, including, where necessary, required, for the transfer of your personal information outside of your country.
- Security reviews may include, among other things, to request a credit report and verify the information that you provide with third-party databases.
6.11 SECURITY
- We understand the importance of providing security and the methods necessary to ensure the confidentiality, integrity and accessibility of information. We store all personal information that we receive directly from you in an encrypted database protected with a password that is stored within our secure network behind a firewall software active and up to date.
Our services support SSL version 3 with 128-bit encryption. - We also take measures to ensure our subsidiaries, agents, partners, affiliates and suppliers employ adequate security measures.
- However, the sending of information via the Internet is usually not completely secure and we cannot guarantee the security of your data while being sent.
ANY DATA YOU SEND IS AT YOUR OWN RISK. - 1xSlots has all of the procedures and security features to protect your data after receiving it.
6.12 PROTECTION OF MINORS
- Our services are not intended for persons under the age of eighteen (18) years of age or the age of legal majority in their respective jurisdiction.
Any person who provides their information through any part of the services confirms to us that you are eighteen (18) years of age (or the legal age in their respective jurisdiction) or more. - It is our policy to uncover attempts by minors to access our services which may require a review of additional security.
- If we become aware that a minor has attempted to or has submitted personal information through our services, we will not accept your information and will take all measures to delete it from our records.
6.13 INTERNATIONAL MONEY TRANSFERS
- The personal information that we collect may be stored and processed in any country in which we or our affiliates, suppliers, partners, or agents provide gaming services and services of our gaming platform.
- By using our services, you give your express consent to any such transfer of information outside of your country (including to countries which may not be considered as countries with adequate privacy laws).
- However, we take steps to ensure that our agents, partners, affiliates and suppliers comply with our standards of privacy and this privacy Policy, regardless of its location.
6.14 RELATIONS WITH THIRD PARTIES
- We cannot guarantee the protection of any information that you provide to a third party website that links to our services or any other information collected by any third party to manage it in accordance with our affiliate program (if applicable) or otherwise, since these third-party services and online websites of third parties are not our property and will operate independently.
- Be careful. Any information collected by these third parties is governed by the privacy policy, if any, of that third party.
6.15 LEGAL NOTICE
- We are not responsible for events beyond our direct control.
Due to the complex and constantly changing nature of our technologies and business, we provide comprehensive, but we do not guarantee an operation free of errors with respect to the confidentiality of your personal information when you visit other services using links located on our Service. The services which are outside of our control, and especially not covered by this privacy Policy, should provide you with the opportunity to familiarize yourself with their security policies. If you visit other services, you should be aware that the operators of these services may also collect your personal information, which they will use in accordance with their privacy policy, which will differ from ours. - Be careful. We do not guarantee the security of your data while it is transmitted over the communication channels.
ANY DATA YOU SEND IS AT YOUR OWN RISK. - We will also not be liable for any direct or indirect damage arising from the illegal use or theft of your Personal Information.
6.16 CONSENT TO THE PRIVACY POLICY
- Your use of our services constitutes your voluntary acceptance of our privacy Policy and therefore grant us the right to collect, process and store your personal data.
- This privacy Policy should be read together with our Terms and conditions and any terms and applicable additional terms posted on our services.
- It is possible that we make changes periodically to this privacy Policy and will notify you of these changes by posting the amended terms on our services.
- Your continued use of our services after any changes to this privacy Policy constitutes your acceptance of such changes.
- This is our complete privacy Policy, and exclusive to the 16 may 2018 and replaces any previous version and applies only to 1xslot.com.
- We recommend that you review this privacy Policy periodically.
7. FIGHT AGAINST MONEY LAUNDERING AND THE FINANCING OF TERRORISM
- To prevent the infiltration of criminal capital in the State's economy, many countries are fighting against money laundering and the financing of terrorism. The Company's applicable laws and internal regulations and special measures to help the international organizations to combat money laundering and the financing of terrorism throughout the world.
- To comply with these obligations, the Company is obliged to inform the competent authorities if there is reason to suspect that the funds deposited by the User in your account are related to illegal activities or the financing of terrorism. The company is also required to block such funds and to take the measures provided for in the rules of the policy AML.
- Laundering money means:
- to hide or keep secret the information about the actual source, location, disposition, movement, ownership or other property rights related to the property obtained as the result of an illegal activity,
- conversion, transfer, acquisition, possession or use of property obtained as a result of a criminal activity, in order to conceal the illicit origin of such goods or to help people involved in a crime to avoid the legal consequences of their acts,
- a situation in which the property was obtained as a result of a criminal activity committed on the territory of another State.
- When you open an account, you agree to assume the following obligations:
- You agree to comply with all the laws and regulations on combating money laundering and the financing of terrorism, including the Policy on AML.
- You agree that you have no information, nor any suspicion on the fact that the funds used for depositing in the past, present or future, from any illegal source, or have any relationship with the legalization of income obtained illegally, or other unlawful activity prohibited by the applicable law or the instructions of any international organization;
- You agree to provide promptly any information that we deem necessary in accordance with applicable laws and the applicable regulatory requirements with respect to the fight against the legalization of illegally obtained funds.
- The Company reserves the right to transfer information we hold about you, including personal data and betting history, to sports organisations and other, including the police, in order to investigate fraud and money laundering.
- The Company collects and maintains the passport or other identification of the User and reports on all changes made in the account. The Company monitors any suspicious activity in the account of the User, as well as the operations carried out under special conditions.
- The Company reserves the right to refuse at any time and at any stage of the transaction if the Company has reason to believe that this transaction has something to do with money laundering and criminal activity.
- In accordance with the international law, the Company is not obligated to inform the User about the suspicious activity and let you know that the same has been conveyed to the relevant authorities. In accordance with the internal procedures of the AML, the Company performs procedures initial and ongoing verification of personal identity according to the risk level of each User.
- The company will ask you for the minimum information to confirm your identity.
- The company shall register and maintain all data and identifications, as well as what confirmation methods have been used and the results of the verification procedures.
- The company will verify that your personal data coincide with the list of people suspected of terrorism, prepared by the state authorities and independent authorized. A minimum set of identification data includes the User's full name; date of birth (for natural persons); residential address or registered office of the User;
- sources of funds that you plan to deposit in the account.
- To verify and confirm the authenticity of the data mentioned above, the Company may require the following documents:
- passport or identity card, or other equivalent document that meets the following requirements: contains the name, date of birth and a photograph of the holder of the document;
- issued by the national public authorities, a receipt recent payment of utility bills (with no older than 3 months) or other documents confirming the address of the User.
The Company may also require additional information, confirmed by relevant documents. In certain cases, the Company may also require notarized copies of documents to the User.
8. BETTING RULES
- There are a lot of specialized terminology used in the gaming industry. If you are not sure of the meaning of an expression, you should not make a bet on a game that you use that expression until you fully understand its meaning.
The Company will not be responsible for the bets you make in games that use terminology that is not clear to you. - Read the rules provided in the game before playing.
- If you begin to play means that you agree and undertake to comply with the rules of the game, the table and/or tournament that you have selected.
- It is forbidden to enter in collusion to participate, directly or indirectly, in any collusion scheme with any other player in the course of any game you play now or will in the future.
- You must examine the legality of your participation in games of chance, and the use of appropriate software that provides access to gambling on your location and ensure that your actions do not violate any law or regulation in the relevant jurisdiction.
- Winnings above 10,000 € is considered to big profits and should be approved by the shareholders of the company prior to the funds to be credited in your account and/or available for withdrawal.
- A bet is considered accepted after it is registered on the server and has been confirmed online. The bets registered are not eligible for cancellation or change.
- Your bet can't exceed the current balance of your account. Once registered a bet, the bet amount is debited from the account. The earnings are credited in your account after you have paid the bet.
- No claims, or controversies concerning the acceptance or settlement of bets within 10 (ten) calendar days from the date of the transaction.
- If you wish to file a complaint about the operation of the Service, should contact the Customer Care as soon as possible. If necessary, your complaint will be forwarded to the responsible of the decision-making relevant to the final decision.
- You acknowledge that our random number generator will determine the outcome of the games played through the services and you accept the outcomes of all such games. You agree that in the unlikely event there is a discrepancy between the result that appears on your screen and the result that is displayed on the game server, the result that appears on the game server. You acknowledge and agree that our technical records shall be the final authority in determining the terms and circumstances of your participation in the activity of relevant online gaming and the results of this participation.
- To get in touch with a member of the customer care team and discuss any problem that may arise, use the online chat or send an e-mail to support@1xslot.com.
9. PROMOTIONS
9.1 BONUS OFFERS
- Any bonus offer will be available for the client only if you have completed all the fields of the questionnaire, has activated your phone number, and email address and has consented to receive bonus in My Account.
- Bonuses are credited automatically when they meet all the conditions of the relevant promotion.
- The bonds may have special terms and conditions, so before you turn them on, we strongly recommend that you read carefully the rules of the relevant promotions to get more information and to avoid any misunderstanding. Keep in mind that any terms and conditions specific to a bonus and/or reward, in particular, shall prevail over the general terms and conditions in case of discrepancies or inconsistencies.
- The bonus and winnings will be forfeited once the bonus expires. The duration of the bonus depends on the terms of the specific promotion.
- The period of validity of the free spins bonus depends on the provider and is not regulated by the Company.
- In accordance with the rules of the providers of casino software, the bonus rounds and free spins do not qualify for the bonus jackpot.
- If the play, the customer wins an amount the administration of the casino deems worthy of publicity, the client agrees to participate in any event organized by Company dedicated to this. The Company reserves the right to use the client's name and the first letter of your last name in any announcement of the results of the promotion in the lobby or on the promotion page of the website.
- The bonds may only be used by one client, in a device at an IP address and a browser.
- All bonus wins that are required for the withdrawal must be verified prior to processing payment. Depending on the result of this check, the Company reserves the right to request verification documents to the client. You must upload the following documents: a form of identification that is accepted by the state, and include your photo (identity card, passport or driving license), as well as a proof of residence (for example, a utility bill dated within the last 6 months). If you make a deposit by credit card, the customer must provide a photo of the front and back of the credit card with the sensitive data code (CVV/CVC2) hidden.
- The company may terminate the participation in bonus promotions without prior notice or explanation.
- The Company reserves the right to modify the terms of the bonus policy, opt-out or unsubscribe at any time. In case of errors massive affecting the bonds, the Company reserves the right of offset to the users at their own discretion.
- All the rules of the company are still ongoing.
9.2 BONDS
- A bonus is a deal between the Company and the customer. The company provides funds to the client and is committed to meeting the wagering requirements on the games before you apply for the withdrawal of funds.
- You can only activate a bonus account at the same time. Therefore, if a customer has an active bonus and meets the requirements to receive a new bonus, it will not be credited. The bond-related deposits are non-cumulative. The bonuses are applied in order of reception, that is to say, the next bonus will be available once you've completed the wagering requirements of the bonus above, or this has been cancelled.
- The amount of the bonus will be credited to the bonus balance and will be kept separate from the principal balance.
- To redeem a bonus you need to wager a certain amount. Unless otherwise specified in the conditions of the bonus, the wagering requirement is calculated using the following formula: bonus Amount x number of times required.
The wager for the bonus deposit depends on the rules of the promotion and is specified in the terms and conditions of the promotion. - The wagering requirements, which include stakes winners and losers of up to 5 euros. If the customer exceeds this bet or purchase a bonus game, only take into account the amount specified.
- The bets in Roulette (all varieties), Baccarat (all variations), Blackjack (all variants), Poker (all variations), Other games and games in the sections, Games and live Casino do not count towards the wagering requirement.
The following games are excluded from the bonus promotions: 7 11 21, 20 Super-Stars, 243 Christmas Fruits, 243 Crystal Fruits, 243 Crystal Fruits Reversed, 3 Friends, Jackpot, 3 Mermaids, 321 Go! 5x Cherry party, 6 Bingo, 7 Days Anotherland, 7 Fruits, 7UP!, 81 Crystal Fruits, 81 Large Fruits, 81, Vegas Magic, 88 Bingo 88, 88 Golden 88, 888 Dragons™, A Christmas carol, A night in Paris One night in Paris JP, Acey Deucey, Action!, Africa, After night falls, Alchymedes, Tower of Alkemor, Amaterasu Keno, Apollo, Arabian, Argo, Asia win, AstroBoomers: TURBO!, In the Cup, Aviator, Aviatrix, Aztec, Baker's Treat, Balloon, Balloon Run, bank robbers, escape from banks, Beastie Bux, beauty and The beast, Big Apple Wins, Big Bang, Boxing, Bingo, 3, Bingo 75, Bingo 90, Bingo Fun, bingo Machine, Bingo Pop, Bingo Power, Bingo, Soccer, Bingo! 30, Bingo! 75, Bingo! 80, Bingole, Oh, Birds!, Mummy Black, Dice Mummy Black, The Search for Blackbeard, Blood Eternal Blood Suckers™, Wings, Flower, Blue Beard, a Boat Ride on Mississippi, Book, Aladdin, Book of Shadows, Book of Slingo, Book of Spells, Book of vampires, Book of victories, Booming Bananas Booming Seven Booming Seven Deluxe, Boss The Lotto, Boxes, Bugs Party, Burger Win, Burning Ice, Burning Ice 10, Burning Ice 40, Burning Pearl Bingo, Skull Bingo, Candy, Cappadocia, Capsa Susun, Captain Domino, Carnival Bingo, Carnaval Forever, Carousel, Cash Galaxy, Cash or Crash, Casino Hold'em, Cazino Cosmos, Champions Bingo II, Charms & Clovers, Cherry Bomb Deluxe, Chicago Bang Bang!, Chicago Nights , Chilli Pop, Chocolate Planet™, Offer, holiday, Slots, christmas, Circus, classic Keno, Classic Cars, Deluxe, Classic, Cleopatra's Gems Bingo, Coin Conqueror, Coin Field, Coin Vault, Cowboy, Crash Out Fireworks, Crazy Ape, Crazy HuntX, Cricket Mania, Cricket X, Crypto Mania Bingo, Cup Cakes, the Curious Machine Plus, Dark, Dark, 100, Dark Joker Rizes, Dark Vortex, Dead or Alive™, Diamond Deal, Diamond Hill, Diamonds are Forever 3 Lines, Says Bingo, Don Juan's Peppers, Doodle Crash, Double Bubble, Double Dragons, Dr. Jekyll and Mr. Hyde, oh, dragon Egg, Dragon Kings™, Dragon Riches, Dragon vs Phoenix, Easter Run, Ed Jones and Book of Bastet Xtreme! Deluxe, Ed Jones and Book of Seth Xtreme!, EggOMatic™, the Elite of Evil: The First Quest, Elusive Gonzales, Epic Gems, Escape from Alcatraz, Evolution, Extra Bingo, Eye of the Kraken, Fa-Fa Twins, Faerie Spells™ , Fairy Dust Xtreme!, The fall of the beast, Fashion, Fast3, Feast O Fruit, Feng Fu, Fire & Steel™ War of the wilds, Fire''n Frenzy 5, Firefly Keno, Flaming Fruit, Fluxberry, flying Pigs, Football, 3×3, Soccer, X, Animal, forest, Four seasons, the Monster of Frankenslot, Keno French, Frog Creek, Frozen Queen, Fruit Bat Crazy™, fruit Cocktail, Fruit Punch Up, Don Fruits Go Pop!, ¡Fruity Beats Xtreme!, Frutopia, Bingo magnificent, powerful drive, Fan Geisha, Gems enriched, Desires of the genius, the Boom of the genie, Pirates ghost™, Gift of Santa Scratch, Gems Giovanni, Gol, Gol shock, Purchase-of-function Hand of God, Canyon Gold™, X-Gold, Club Golden Dragon,Keno egg golden girls golden, golden legend, lemon, gold, lemon gold, luxury, nice girl, bad girl, goblins greedy, a grocery store, green, pink, gypsy Halloween, birds, happy, happy Halloween, fever, hawaiian, bingo Halloween, star of the road, bingo Hollywood , Holmes and the stones stolen, Hot Blizzard, Hot''n Fruity, Hugo 2, The Inca's treasure, Bingo, instant, Charms irish, it Came from Venus JP, Wine... oh, Venus!, Italy 3×3, Jack Hammer 2: Fishy Business™, Jack Hammer™, Jackpot 6000™, Jacks or Better, Mini, Jade Butterfly™, JetX, JetX 3, Jewelry, Jingle Up, Joker Reelz, Jokers Wild, Jokerizer, Just to bingo, Kaboom, Kawaii Kitty, Keno, Keno Deluxe, Keno Fortunes, Keno Pop Keno Rush, Keno Soccer, Keno las Vegas, Keno80, KenoWar, King of Fruits, Kitty Cash, Kongo Bongo, La Tomatina, Legend Of The Nile™, London Hunter, Lost Treasure, Lotus Love, Love Magic, Lucky 3, Lucky 7, Lucky Drink Lucky Drink In Egypt Lucky Keno, Lucky Six, Lucky X, Magic Garden, Magic Garden 10, Magic Shoppe, Magnify, Man, Maya Mystery, Mega Gems, Mega Glam Life, Mega Joker, Meteoroid, Meteoroid Deluxe, Midas Dynasty, Midnight Robbery, Million Coins Respin , Mine, Mine, Quest, Mines, Minesweeper XY, Jewels of the Mona Lisa, Mono-27, Monster Madness, Monsters, moonstone, More gold seekers, Mr. Las Vegas, Mriya, Muertitos: Video Bingo, Multi Hot 5, MULTIFRUIT 81, MWA, Jackpot dragon Neanderthida, Keno neon Bingo Neptune, Nerves of theft, the Next Six, Nordic Quest, Nuwa, Odds Hi, Ogre Empire, Ole Bingo, Ozwin's Jackpots, Pachinko 2, Pachinko 3, Pandas, Run, Paris Nights, Party Pop, PengWins, Persian Nights, Piggy Bank, Pinocchio, Plinko, Plinko MegaWin, Plinko UFO, Pompeii, Poseidon Xtreme !, History prehistoric, Princess of swamp, Pumpkin Patch, Queen of gold™, Jackpot Megaways queen of wonderland, Rainbow 3×3, Bingo magic of the rainforest, Bingo Rasta, red Card, red Lights, Reel Fruity Bingo, Reel Hot Respin™, Reel Steal™, Reels of Wealth, Rio Bingo, Rise of the Genie™, RNG-WAR, Robin Hood: Shifting Riches™, Rocket Bang, Rocket Says, Romeo, Rot Stormo 40, Royal Wins, Run Amuck, Keno Russian, Safari Sam, Samurai, santa Claus Village, Savannah King, Scarab Treasure, Scudamore's Super Stakes™, Secret of the Stones™, Sevens, Shaolin''s Tiger, Sherlock. A scandal in Bohemia, Showball 3, sin City Nights, Sizable Win, Sky Barons, Sky Lantern, Slingo Classic, 20th Anniversary, Slingo Reel King, Slingo Starburst, Slingo Xing Yun Xian, Slots Angels, Snack Blast, Os, Space Force, Space XY, Spacejammers, Spaceman, Spanish Armada, Spin X, Spina Colada, Spinfinity Man, Witchcraft, creepy, Stampede, Sugar Pop 2™ Double Dipped, Sugar Pop!, Cocktail of the summer, Ball Super, Super Fast Hot Hot Respin, Super Keno Super Lucky Reels Super Multitimes Progressive HD Super Sevens, Sweet Alchemy Bingo, Sweet Cocktail, Sweet Crush, Sweet Rush Megaways™, Taxi Movida, Texas Hold'em, Lottery thai, The Angler, The Candy Keno, The Cup, The Exterminator , The walks ghost, The glamorous lifestyle, The owl golden Athena™, The Kingdom of the elves,The mania of the money, The secret of Ba, The father of the slot, The father of the slot JP, The parent of slots: Part II, The rabbit clever, visitors drunk, The true sheriff, The master of the wishes™, Thrones of Persia, Dice thunder, Claw of the tiger, Bingo la Tomatina , treasure Room, Tree of fortune, Triple Cash Or Crash™, Triple Joker, Triple Thunder, Triple Tigers™, Turbo 90, Tut's Twister, Tycoons, Under the bed, Underwater™, Valley of pharaohs Vampires, Vegas Solitaire, Vegas VIP Gold Vegas Wins, Viking, Viking Runecraft Bingo, Viking Voyage™, Vikings go Berzerk, Vikings Go To Hell, Village Fun, VIP, Keno, weekend in Las Vegas, Wheel of fate, Wicked Circus, Wild, Bonus Re-Spins, Wild Dragon's Fortune , Jester wild, wild Jungle, Turning wild, wild Weather, Wilds™ of Fortune, Hunters, wolves, Wolf, Sierra, World Cup Keno, War, World, Christmas, 3×3, Yak Yeti & Roll™, Zombies.
However, keep in mind that this list is subject to change. To obtain accurate information about the options of bets in a slot in particular, contact with the support Team. - The customer has the right to place bets using funds from your bonus balance as of your principal balance, but only bets from the bonus funds count towards the wagering requirement of bonus.
- If the bet is completed successfully, the winnings are credited to the principal balance within 24 hours. Once wagered, the bonus funds remaining, up to the maximum amount of the bonus, will be transferred to your principal balance. Any amount that exceeds the amount of the bonus will be canceled. If, after the bet, the balance of the bonus is less than the amount of the minimum bet, the bonus is deemed to be lost.
- If the user has a deposit bonus is active, your withdrawal requests will not be approved. To withdraw funds, the client must comply with all the requirements of the bet or remove the bonus. Also, keep in mind that the bonus balance is created only for deposit bonuses and betting can't withdraw funds from this.
9.3 GIFTS
- A gift is a special type of bond that may be required to gamble with real money, depending on the presence of a wager requirement, and includes free spins, cash or promotional codes to get cash and free spins.
- Gifts can include special conditions (such as bonus amount, wagering requirements, etc), so before you activate this bonus, we recommend that you carefully read the terms and conditions of the specific bonus, and please read the rules of the promotion on the website or in the Service of Support to avoid any misunderstanding.
- The promotional codes, and the gifts received by promotional codes can only be activated in the main account.
- The availability of a gift does not affect the ability of the client to withdraw funds from your balance.
- You can have a maximum of three gifts with free spins and three gifts in cash in an account at the same time.
- You can have only active one gift at a time. Any other must be inactive, suspended or cancelled.
- Customers have the right to change the gift in your account no more than once every 15 (fifteen) minutes.
- Gifts cannot be wagered on slot games that are included in promotions and tournaments that are currently available (with the exception of tournaments that include all of the slot), all games, Gamomat, KA Gaming Kalamba Games, as well as in the categories and specified games. in clause 9.2.6 of the Terms and Conditions of the Service. You can specify additional restrictions on the mosaic gift. To obtain accurate information about the options of bets in a slot in particular, contact with the support Team.
- The funds from gifts whose wagering requirements have been met will be credited to the balance of the account of the customer within 24 (twenty-four) hours of the time that you meet the wagering requirement, unless otherwise specified.
- A gift, as well as any profit gained with it will be lost after its expiry. A gift is active from the time that is given. The validity period of a gift is available specified in the section “Bonuses and gifts” in My account cannot be prolonged by suspending betting bonus.
- The Company also reserves the right to withhold and remove any gift provided if it has not been used within 6 (six) months from the date it was received.
9.4 CANCELLATION OF BONUSES AND GIFTS
- The client can cancel a bonus existing removing it from himself in the section Bond and Gifts, or by contacting the Support Service for help via the live chat or e-mail to support@1xslot.com).
- When you cancel a bonus, the balance of the bonus is reset to zero and you will not be required to comply with the wagering requirement. Any winnings obtained by redeeming this bonus will be cancelled.
- The client may refuse to participate in bonus promotions by moving the corresponding slider to the idle position in the settings of your account.
9.5 ABUSE OF BONUS OFFERS
- If you detect any abuse of bonuses or gifts, the Company has the right to take the following action against the client: exclude from all promotions later, to cancel all bonuses and gifts available and to cancel any winnings received using the bonus at the time of the bet, and after it.
- Is considered abuse, the following proportion of bonuses received in connection with the deposits made: 70% of bonus funds received between 5 and 9 deposits; Funds of 50% bonus received in 10 or more deposits. The players that only do deposits to receive bonuses at the risk of losing any gain obtained by using this bonus, and only get the amount deposited, in order to receive the bonus. The decision on the confiscation of funds to take the management of 1xSlots and are final and binding.
- The Company has the right to check the history of transactions and customer records for any reason and at any time. If during this review reveals a misuse of the bonds by a player, the Company has the right to cancel the bonuses for that customer.
- If the administrators determine that the customer is using strategies of the game that are not approved by the Company to redeem the bonus, the Company has the right to apply the penalties specified in clause 9.4.1 against the user, forbidding him to play in your web site, and block your account.
- Below are several known examples of strategies to meet a wagering requirement of bonus that we consider unacceptable:
- to perform a large volume of bets that will have minimal impact on the customer's balance. An example of such a strategy would be to bet on all numbers in roulette or betting on red and black at the same time.
- to make big bets (more than 5 €), with the goal of rapidly increasing the balance of the bonus and then drastically reduce the bets (more than double) for no apparent reason and with an account balance sufficient. Each one of these cases will be considered separately by the administrators of the Service.
- To make big bets in games with a contribution low (percentage of bet that account to the wagering requirement) and then make smaller bets in games with a greater contribution
- delay any round of any game, including free spins and bonuses, to a later time when there are no wagering requirements and/or restrictions for new deposits, and while the free spins and bonuses are still available in the game
- Any combination of the tactics of the game earlier
- If it is discovered that a group of customers is associated with the same type of payment system, geo-location or IP address, and uses the same strategies of the game, the Company, at its sole discretion, has the right to forfeit the bonus funds and/or deposits.
- Customers with e-mail addresses for a single use are not eligible to receive bonuses. If, despite this, it receives a bonus, any winnings obtained by playing with him may be forfeited.
- When you register, it is strongly recommended to the client to provide your real phone number, as the Company will be able to use it to verify the identity of the client. If we can not communicate with a client, we have the right to apply restrictions on the use of their bonuses and block your account.
- In case of dispute, the decision of 1xSlots are considered final.
9.6 TOURNAMENTS
- To participate in the tournament, the customer must click on the button “Participate” in the page of the offer. If a tournament includes several stages, the client will confirm their participation in each one of them individually.
- All awards, except for the physical prizes are credited in the accounts of the customers within 72 hours of the end of the tournament.
- The physical prizes can be replaced for cash prizes if the goods can not be sent or if the client chooses to do so. In this case, the funds must be wagered using real money. The wagering requirements and the period of the bet depend on the rules of that particular tournament.
- In the event that two customers have the same number of points and are both eligible for a prize, the customer who earned these points first is deemed to be the winner.
- The results are calculated solely on the basis of bets made with real money.
- If the play, the customer wins an amount the administration of the casino deems worthy of publicity, the client agrees to participate in any event organized by Company dedicated to this. The Company reserves the right to use the client's name and the first letter of your last name in any of its announcements about tournament results.
9.7 CASH REFUND 1xSlots
- The rebate is a partial refund in cash, the amount of which depends on the activity of the games of the customer.
- The refund does not need to be wagered.
- Each new level gives you the opportunity to increase the percentage and the frequency of reimbursement. When the customer to collect the required amount of experience points, you will automatically go to a new level. When a client goes to a new level, the points obtained previously will be reset to zero and the process of accumulation will begin again.
- The points are awarded as follows:
- Level copper: bet $ 1 = 100 points of experience
- Bronze level — bet 1 € = 150 experience points
- Silver level: bet 1 € = 200 experience points
- Gold level: bet 1 € = 250 experience points
- Level ruby: bet 1 € = 300 experience points
- Level Sapphire: bet 1 € = 350 experience points
- Diamond level: bet 1 € = 400 experience points
- It does not grant experience points by playing in the Games section.
- From levels 1 to 7, the refund is calculated using the following formula:
(the total bet from the last retreat of refund – the amount of earnings from the last retreat of refund) x the percentage of refund.
The amount of the refund can not be negative, that is to say, the reimbursement is not available for customers whose total winnings exceed your total bet for the settlement period. - At level 8 (VIP status), the refund is calculated for each bet placed, regardless of whether it wins or loses. Accumulates in the following way:
- 0.25% per slot games
- 0.1% per play at the live casino
- 0.2% by play games lottery (keno, bingo and scratch cards)
- 0.05% for playing table games (roulette, poker, baccarat, blackjack and games of the section ‘Other games’).
Example of how to calculate the reimbursement for the bets made in live casinos and machines table:
the refund amount accumulated is the same as each single bet in the live casino games x 0.1 % + each single bet on table games x 0.05 %
Please note that the calculations are composed up to two decimal places. For example, if the refund should be lower than 0.01 €, you will not receive credit for this bet, until it reaches at least €0.01 to.
- Keep the following in mind:
- At levels 1 to 7, the bets are included in the calculation of reimbursement only 24 hours after its completion.
Example: The last withdrawal, reimbursement was on the 2nd of January at 01:00 AM GMT. The next attempt of withdrawal will be the 9th of January at 01:00 AM GMT. The refund will be calculated according to the period between 1 January at 01:00. m. GMT and 8 January at 01:00. m. GMT; - If a customer has not received reimbursement from that was recorded, the first calculation will only take account of the activity of the games of the last calendar month.
Example: If a user is logged in and begin betting at 01:00 AM GMT on the 1st of January, but decided to withdraw the rebate at 12:00 PM GMT, 3 march, the refund will be calculated according to the period that begins on the 3rd of February and ends on the 3rd of march. 3.
- At levels 1 to 7, the bets are included in the calculation of reimbursement only 24 hours after its completion.
- Several games are completely excluded from the calculation of reimbursement. 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- The frequency with which it is granted, the refund depends on the level of the client:
- Level of copper: once every 7 days
- Bronze level: once every 6 days
- Silver level – once every 5 days
- Gold level: once every 4 days
- Level ruby: once every 3 days
- Level sapphire: once every 2 days
- Diamond level: all day.
- VIP level: there are no restrictions; You can make a withdrawal if there is enough available.
- The refund will be recalculated constantly; will Be able to withdraw if the amount is sufficient for granting and all the conditions are met, but not with greater frequency to the level.
- The amount of the refund on all the wallets active user will be added and will be credited to your main account.
- Customers may not participate in the loyalty program using multiple accounts. Remove all the points of experience we have accumulated in multiple accounts.
10. RESPONSIBLE GAMING
- Gambling problems are associated with poor mental health and can manifest in depression, anxiety and suicidal thoughts. Also have an adverse effect on family relationships, work, academic performance and may lead to the bankruptcy or offense.
The game should be a fun hobby and not a way of earning money.
Unfortunately, in some cases, the abuse of the game can lead to problems. We take care of our customers and do everything possible to provide a secure and reliable service that our customers can use without harmful consequences. - Our company does not allow gambling to minors (persons under the age of 18 years).
Do not advertise our products and services to minors or people mentally vulnerable.
We ensure that our activities of advertising, sponsorship and marketing does not contain any information intended to attract people under the age of age in the Service. - If you share your computer with minors, you must make sure that they do not have access to user names, passwords, and banking details.
There is software available to limit access to gambling, for example, NetNanny and Cyber Patrol. - Our advertising campaigns and advertisements do not mislead customers or misrepresent the services that we offer. Customers are informed about their chances of winning, and the possible risks. Services provided by means of payment, are not encouraged over-expenditure. To assess your level of addiction to the game, answer “Yes” or “No” to the following questions:
- What are your expenses out of control?
- Do you borrow money or steal to continue playing?
- Have you been spending less time with your family and loved ones lately?
- Do the opinions of others about your activity on the gaming services have begun to irritate?
- Have you lost interest in your hobbies or leisure activities?
- Do you feel depressed or even at times you are thinking of kill yourself because of a loss?
- Have you ever lied to cover up the amount of time or money that you spent on gambling?
If you answered “Yes” to most of the questions above, then it is likely that you have a problem with the game.
- It is never too late to admit you have an addiction and address it. We value our customers and certainly never contribute to the problem. Read the following tips to help you reduce the risk of developing an addiction to the game:
- Don't consider the game as your main source of income.
- Sets a limit to the amount of money and time you want to spend and do not exceed the limits that you set.
- Play only with money you can afford to lose.
- Avoid the temptation to chase your losses.
- Do not play if you are under the influence of alcohol or drugs, or if you're feeling depressed.
- For customers who wish to set limits on their gambling, we provide a service of voluntary self-exclusion, which allows you to close your account by one of the following periods: 1 month, 6 months or 1 year. To use this service, you must provide photographs of documents confirming that you are the owner of the account (the list of required documents may vary at the discretion of the department of safety and security). Once your account has been verified successfully, you can not access it during the specified period of time. Users may be asked for end of the self-exclusion period before it expires; however, the final decision lies with the management team of the Service. The number of requests to finish the self-exclusion period is limited to 2 (two) times a month. If you exceed this limit, your application will be rejected. Your next application will only be considered after 30 (thirty) days from the date your application was rejected. At the expiration of the period of self-exclusion, you can restart the full use of the Service without any restriction.
- During the period of self-exclusion, you must not attempt to open a new Account and you must accept that the Company will have no financial responsibility, and shall not be liable in any way if you continue playing or using a new Account with the Service under a different name. or address.
- Independent organizations
Here you will find the contact information of organizations that can help people who experience problems with the game, and to your friends and family.
GA Gamblers Anonymous
Phone: (+44) 0207 384 3040
Web: www.gamblersanonymous.org/ga/
Gam-Anon
Phone: (+44) 08700 50 88 80
Web: www.gamanon.org
11. ERRORS OR OMISSIONS
- In case of a malfunction of the software or hardware of the computer that we use, we will make reasonable efforts to correct the problem as soon as possible. If such problems cause a game to be interrupted to the point that it cannot be restarted from exactly the same point where it was interrupted without an irreversible loss of data, we will apply the policy to a more reasonable and fair to this situation (which may include the reinstallation of your Account). balance as appeared before the last bet registered in the server Operator immediately before the occurrence of the problem).
- If, as a result of an error have been credited funds to your account, and you use these funds to make bets or play games, we may cancel such bets and/or withhold any winnings which you have received by using these funds. If we have paid out on your winnings from such bets or gaming activities, the Company has the right to recover them.
- When you access the Service through the Internet, you should understand that:
- You can find system problems, defects, errors or malfunctions of the Service. If you experience any technical problem, please contact the support Service by e-mail;
- the success of the promotions that are made at high speed directly depends on the equipment used and the speed of your Internet connection;
- The rules of any promotion or the game they are always available for your review, don't forget to read it before using products of our Service.
- If you make a bet in a live event, you may not be able to view or obtain the most recent information about the event in the time period relevant. The Company is not responsible to you for any loss that you incur as a result of a delay in the transmission of information related to any event.
- You are solely responsible for the speed of your Internet connection and the state of the computer that you use to access the Internet. The Company does not accept any liability for loss that you incur as a result of loss of service, poor Internet connection, or otherwise) due to the Internet service providers or providers of telecommunications services that you use to access the Service.
12. EVENTS OF FORCE MAJEURE
- The Company will not be responsible for any failure to perform, or delay in performance of, any of our obligations under the Terms and Conditions that is caused by events outside our reasonable control, including, without limitation, disruption of telecommunications networks, problems with the electricity. , problems with computers (or other computers) belonging to third parties, fires, lightning, explosions, floods, extreme weather conditions, strikes and lockouts, terrorist acts, acts of government or other competent authorities ( “Force Majeure” ).
- Our performance is deemed to be suspended during the period of Force Majeure. We will make all reasonable efforts to put an end to the event of Force Majeure or to find a solution by which the obligations of the Company can be met despite the Force Majeure event.
13. INTERPRETATION
The original text of the Terms and Conditions are written in English and any interpretation of them will be based on the original English text. If the Terms and Conditions or any documents or notices related to them are translated into any other language, the English version shall prevail.
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18+ please play responsibly: www.gamblersanonymous.org
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1xslot.com it is operated by Orakum NV (registration number 141651, with registered office at Abraham Mendez Chumaceiro Boulevard 03, Curaçao), as the holder of a license (license number of Curaçao 8048/JAZ). Zavbin LTD (registration number'VE 400081) with registered office in Annis Marias 9, Mavrikios Court, Office / Flat 15, 3071 Limassol, Cyprus and Maira LTD (registration number ΗΕ 448572) with registered office in Vizantiou 39 flat 31,2064, Strovolos, Nicosia, Cyprus, providing payment processing services on the web site as billing agents. All rights reserved and protected by law.
Orakum NV has requested the game license OGL/2024/586/0786 to the Board of Control of the Game of Curaçao. Waiting for the completion of this process through an agreement transient, the company is authorized to continue its operations under this Certificate of Operation issued temporary for the GCB to continue operations. This Certificate Operation is subject to the National Ordinance on Games of Chance Hazardous outdoor (Landsverordening buitengaatse hazardspelen, PB 1993, No. 63) (NOOGH).